Book a hotel near Kaseya Center, Downtown Miami

"Excelente "

"The shower was terrible. It was filling up with water so I was standing in 3 inches by the time the shower was done."

"Staff was very helpful my flight was canceled due to the storm the hotel made me comfortable n helped me get a room for 3 extra days,i was overwhelmed but the hotel staff made me feel safe n had worries "

"Expedia sucks! This hotel was inhabitable and we did not stay here! The place was filthy and the room was horrifying, with feces, hair, blood, and mold throughout the room. The shower did not work and the faucet fell off. Blood on the sheets and on the floor. Looked like a crime scene. Could not get a staff member on the phone and had to track down an employee who refused to look at the room. She removed our reservation because the room was completely filthy. We want a refund immediately. We had to find another hotel to stay at for the evening! Shame on Expedia!"

"Easy to travel around downtown Miami from Hotel"

"The hotel itself was beautiful and the property was well maintained. However, my experience at checkout completely ruined what would have otherwise been a great stay. Before leaving, I specifically asked if there were any remaining charges and requested a printout of my bill. I was told there was nothing due except a $35 resort fee and that I didn’t need a receipt. About an hour after leaving, I checked my account and saw that my credit card had been charged nearly $400. To make matters worse, this was not even the original card used for the reservation—my wife had already paid in full. My card was only provided at check-in. I had to drive an hour back to the hotel, and staff could not give a clear explanation for the charge. There was no manager available, and I was simply told the money would be refunded in several days. Unacceptable handling of a serious billing issue. Nice property, but the lack of accountability and professionalism at checkout is a major concern."