Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

2.5 star property
Hotel near St Jacobs Farmers Market in Township of Woolwich

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Photo gallery for Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

Free buffet breakfast
Point of interest
Check-in/check-out kiosk
Suite, 1 King Bed, Jetted Tub
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

Map
14 Benjamin Rd, Farmer's Market Road, Township of Woolwich, ON, N2V 2J9
  • St. Jacobs Market District Visitor Information Centre
    ‪1 min walk‬
  • St Jacobs Farmers Market
    ‪3 min walk‬
  • University of Waterloo
    ‪5 min drive‬
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪21 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible

8.0 out of 10
Very good
(10 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(25 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Jetted Tub

7.4 out of 10
Good
(6 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(86 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(44 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(16 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds

9.2 out of 10
Wonderful
(26 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(8 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Township of Woolwich

Heart of Township of Woolwich.With a stay at this Township of Woolwich hotel, you'll be steps from St. Jacobs Outlets and St. Jacobs Market District Visitor Information Centre. St. Jacobs Country Playhouse and St Jacobs Farmers Market are also within half a mile (1 km).

What's nearby

  • St. Jacobs Market District Visitor Information Centre - 1 min walk - 0.0 km
  • St. Jacobs Outlets - 2 min walk - 0.2 km
  • St Jacobs Farmers Market - 3 min walk - 0.3 km
  • Conestoga Mall - 4 min drive - 3.3 km
  • University of Waterloo - 5 min drive - 3.2 km

Getting around

  • Kitchener Station - 14 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 24 min drive

Restaurants

  • ‪The Fritter Co - ‬5 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Tim Hortons - ‬4 min drive
  • ‪Subway - ‬4 min drive
  • ‪Tim Hortons - ‬20 min walk

About this property

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

Hotel near St Jacobs Farmers Market in Township of Woolwich
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served. A computer station is on site and WiFi is free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 1200 square feet (111 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG. Self parking is free.

This Township of Woolwich hotel is smoke free.

  • 1 building
  • 103 guestrooms or units
  • 6 levels
  • 1200 sq ft of conference space
  • 111 sq m of conference space
  • Built in 2013
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Television in lobby
  • Elevator
  • No smoking on site
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG offers 103 accommodations with laptop-compatible safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets. 42-inch LED televisions come with premium digital channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Township of Woolwich hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Filipino, French, German, Hindi, Indonesian, Italian, Spanish, Ukrainian

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch LED TV with premium digital channels

Bedroom

  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 6 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel St Jacobs
Holiday Inn Express Hotel St Jacobs Hotel
Holiday Inn Express Hotel St Jacobs Hotel Waterloo
Holiday Inn Express Waterloo St Jacobs Township of Woolwich
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs Ontario
Holiday Inn Express Hotel Suites Waterloo St Jacobs
Express Waterloo St Jacobs To
Holiday Inn Express Hotel Suites Waterloo St Jacobs
Holiday Inn Express Hotel Suites Waterloo St Jacobs by IHG
Holiday Inn Express Hotel Suites Waterloo St Jacobs an IHG Hotel

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 625 out of 1208 reviews
Rating 8 - Good. 349 out of 1208 reviews
Rating 6 - Okay. 136 out of 1208 reviews
Rating 4 - Poor. 51 out of 1208 reviews
Rating 2 - Terrible. 47 out of 1208 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Nigel C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast Buffet Greatness

The staff friendly, the room inviting, bedding comfortable and the Breakfast Amazing! The pool temperature a little cool. No place to change clothes. There is a toilet but I was with my grandson and it was not comfortable for me to change into a bathing suit with him in the toilet with me.
Stayed 1 night in May 2025

8/10 Good

Luz

Stayed 1 night in May 2025

6/10 Okay

Stephanie

Travelled with family
Breakfast and pool are all located close together in the small lobby.
Stayed 1 night in May 2025

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms and great breakfast… homemade cinnamon rolls delicious
Stayed 1 night in Apr 2025

10/10 Excellent

Leonid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2025

10/10 Excellent

Grace

Stayed 1 night in Apr 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Michel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms clean and quite, only dislike our room was not ready for 3:00 as mentioned
Stayed 1 night in Apr 2025

10/10 Excellent

Lea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Amazing staff efficent soclose to the St Jacob Farmer's Ma
Stayed 1 night in Apr 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was professional and always willing to help.
Stayed 2 nights in Apr 2025

10/10 Excellent

lee

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Apr 2025

2/10 Terrible

David

Didn’t like. No respect
Stayed 1 night in Apr 2025

10/10 Excellent

Glen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything excellent!
Stayed 2 nights in Apr 2025

10/10 Excellent

Saj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Khristine

Business traveller
Liked: Cleanliness, staff & service
Walking in the hotel through the crowd of smokers - no offence to the smokers, just dont want to inhale the smoke - most of them stayed to the side but others were right at the sliding door
Stayed 2 nights in Apr 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Richard

Stayed 1 night in Mar 2025

10/10 Excellent

Lillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay in a queen suite was very comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the stay we had and would recommend. Service was great and rooms were clean.
Stayed 5 nights in Mar 2025

8/10 Good

Shaji

Travelled with family
Liked: Amenities
Nice experience
Stayed 3 nights in Mar 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

nileshkumar

Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The accommodations were fine and clean.
Stayed 1 night in Mar 2025