As a guest of Majaro Apartments, you'll find an outdoor pool and a rooftop terrace. Public spaces have free WiFi. You can enjoy a drink at the swim-up bar. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.
Smoking is allowed in designated areas at this 3.5-star Tulum hotel.
I I really enjoyed my stay in Majaro. Everything was very clean, the service was excellent, they answered quickly if we needed help, and the pool was excellent. I highly recommend it and would stay there again.
Pros:
Charming and beautifully designed room with easy check in and check out. Perfect if youâre mainly looking for a comfortable, clean place to sleep. Wifi and WhatsApp connecting with Daniella was always easy.
Cons:
The surrounding area has unpaved dirt roads. Breakfast snacks werenât replenished daily as promised. On our last night, the sheets were cleaned with strong chemicals, making it difficult to sleep due to the smell. As this is an independent run property, there is no on site staff presence.
Overall: we had a pleasant stay and got good value for the price. Iâd recommend replacing the daily snack breakfast with vouchers for the lovely breakfast place across the street, it would elevate the experience and attract more guests to this area and hotel.
Never saw anyone from Hotel took out are trash. Floor rotting in shower step on one side of floor boards you feel like your foot is going to go through while other side of floor goes up I have a video if you want to see it. Also had a cook top but no pans or bowls bottle openers no tv microwave
Perfect for a couple. Loved the ambiance and the touches of nature in the decor. Close to great dining options. The shower was a special feature that was outdoors. Felt private yet connected to nature. Enjoyed our stay.
This is not a hotel. Thereâs no staff onsite. Thereâs no breakfast offered as listed on Expediaâs page. This is a complete false advertisement. The door to the bathroom faces the outside pool and it doesnât close. So it feels very unsafe. Anyone could fit and literally come into the room from the outside. Thereâs no security or door person either and thereâs no where to park your car. The towels are stained and full of holes. I requested new ones and they were in even worse conditions. I would not recommend this places, cannot call it a hotel because it is not a hotel.
DIFICIL ACCESO. UBICADO EN CALLE LLENA DE HUECOS E INUNDADA. PUBLICIDAD ENGAĂOSA, NO CUENTAN CON ESTACIONAMIENTO, HAY QUE ESTACIONARSE EN LA CALLE INUNDADA. NADDIE TE RECIBE, SOLO TE DAN INSTRUCCIONES DE ACCESO POR WHATSAPP. NO SIRVEN LOS CONTROLES DEL CLIMA. OTRA MENTIRA PUBLICITARIA ES QUE TE VENDEN DESAYUNO INCLUIDO, LO CUAL ES UNA BURLA, PUES EL DESAYUNO QUE INCLUYE CONSISTE EN UN MINI YOGURT Y UN JUGUITO.
The most comfortable bed ever!! The bed was a big positive, the room was spacious and had a lovely balcony. The only thing is that the breakfast could have more options than toast and jam. Hiring a car is preferable. Veronica was on hand and very helpful
We arrived at the place and it smelled strongly of cleaning chemicals. I tried to air it out, however it was not possible. Then my sister started having asthma issues from the smell. I contacted the property that we had to immediately leave and find a new place. The property managers said the owner refused to provide any refund for days cost. Iâm not happy at all.
Una pesima experiencia, no hay parqueo, ni vigilancia, ni camaras de seguridad, demasiado ruido, por el restaurante de enfrente, lugar muy inseguro, sucio, piscinas muy sucias, pagamos 2 noches y las perdimos por miedo a q nos pasara algo a nuestra familia. Dejan la llave maestra en una caja vacia de vino, cualquiera puede ingresar a la habitaciĂłn..... NO LO RECOMIENDO
We traveled to Tulum for a weekend trip to stay 2 nights and attend a concert at Zamna. We chose to stay at the Majaro hotel after viewing pictures online and seeing its cutesy and demure ambiance. The hotel did not disappoint. Hotel staff was friendly and professional. They accommodated us when we requested a later check out by 30 minutes. There is also a market and coffee shop across the street for essentials.