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Hard Rock Hotel Madrid

4.5 star property
4.5-star luxury hotel near Prado Museum, connected to a rail/subway station

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Photo gallery for Hard Rock Hotel Madrid

Rock Star Suite
Creator video
Rock Star Suite | Terrace/patio
1 bedroom, down comforters, minibar, in-room safe
Daily buffet breakfast (EUR 24 per person)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Gym

Explore the area

Map
Ronda de Atocha 17, Madrid, 28012
  • Prado Museum
    ‪11 min walk‬
  • Puerta del Sol
    ‪16 min walk‬
  • Gran Via
    ‪18 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Silver Suite

1 bedroom, down comforters, minibar, in-room safe

Silver Suite

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Rock Star Suite

Rock Star Suite

Rock Star Suite

  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, City View

Superior Twin Room, City View

Superior Twin Room, City View

  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room

1 bedroom, down comforters, minibar, in-room safe

Classic Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, City View

Superior Room, City View | City view

Superior Room, City View

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Family)

Deluxe Room (Family)

Deluxe Room (Family)

  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Terrace (Gold)

Suite, Terrace (Gold)

Suite, Terrace (Gold)

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Madrid

Arganzuela stay.At this Arganzuela hotel, you'll be steps from Museo Nacional Centro de Arte Reina Sofía and within a 15-minute walk of Prado Museum. Puerta del Sol and Plaza Mayor are also within 2 miles (3 km).

What's nearby

  • Prado Museum - 11 min walk - 1.0 km
  • Puerta del Sol - 16 min walk - 1.4 km
  • Gran Via - 18 min walk - 1.5 km
  • El Retiro Park - 19 min walk - 1.6 km
  • Plaza Mayor - 19 min walk - 1.7 km

Getting around

  • Madrid (XOC-Atocha Train Station) - 5 min walk
  • Estación del Arte - 5 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive

Restaurants

  • ‪La Canibal - ‬2 min walk
  • ‪NuBel - ‬1 min walk
  • ‪Cafeteria Pando - ‬2 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Taberna Arzabal - ‬4 min walk

About this property

Hard Rock Hotel Madrid

4.5-star luxury hotel near Prado Museum, connected to a rail/subway station
Hard Rock Hotel Madrid offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Hard Rock Hotel Madrid.

This 4.5-star Madrid hotel is smoke free.

  • 161 guestrooms or units
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hard Rock Hotel Madrid offers 161 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. A pillow menu is available. 49-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

Languages

English, French, Italian, Spanish

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Property amenities

Family friendly

  • In-room crib
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 24 for adults and EUR 13.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Designer stores
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch smart TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to April 30:
  • Bar/Lounge
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 24 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 13.5 for children
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:30 AM to 8:30 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hard Rock Hotel Madrid Hotel
Hard Rock Hotel Madrid Madrid
Hard Rock Hotel Madrid Hotel Madrid

Hard Rock Hotel Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1500 out of 2017 reviews
Rating 8 - Good. 354 out of 2017 reviews
Rating 6 - Okay. 105 out of 2017 reviews
Rating 4 - Poor. 40 out of 2017 reviews
Rating 2 - Terrible. 18 out of 2017 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Norali

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 7 nights in May 2025

8/10 Good

Marilyn Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Lourdes

Travelled with pets, Travelled with partner
Liked: Amenities
Excellent location. About a 5-10 minute walk from Atocha train station. Restaurants near or in walking distance. Staff were very professional and courteous. Room was lovely and clean! We brought our 2 year old pup and paid 30euros but the staff gave us a doggie bed and very helpful with any questions or concerns. Roof top was closed due to weather but the gym and garden was open. The garden area was beautiful with comfy chairs and tables to sit with family and friends for a lovely evening. Restaurant on location with basic food but price and food was decent. We highly recommend this hotel and we will be back.
Stayed 1 night in Mar 2025

10/10 Excellent

Angel

Stayed 1 night in Mar 2025

10/10 Excellent

Nayely

Liked: Cleanliness, property conditions & facilities
Was a great experience
Stayed 2 nights in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and aesthetically new. The staff was friendly and extremely helpful. I would recommend staying here when in Madrid.
Stayed 2 nights in Mar 2025

10/10 Excellent

Karina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Room was clean
Stayed 7 nights in Mar 2025

8/10 Good

Gordon John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel excellently situated for rail and underground, easy access to the centre of the city. Lots of places to eat close by, and the art museums are right on your doorstep. Room was lovely and clean, really nice and quiet, bed was so comfy, slept really well, a few nice touches in the room too and the fresh fruit platter was a nice touch on arrival. Public areas in the hotel were spotless, can’t fault the cleanliness. Breakfast was okay, there was a good choice, but the hot food was cold and not that nice to eat, and the cold meats and cheeses were lacking in variety. There was often one of the coffee machines out of order too, which was a nuisance when it got busy. Ordering food from the kitchen wasn’t a great thing to do at breakfast, as most days we had trips planned, so hanging around waiting for cooked eggs wasn’t handy and we didn’t want to be late for anything. Don’t get me wrong, breakfast was fine, but I just feel it could have been a bit better. Would I stay here again, yes, definitely, really enjoyed my stay, it’s a nice hotel.
Stayed 7 nights in Mar 2025

10/10 Excellent

Kirninder

Travelled with partner
Liked: Amenities
I loved this hotel. Very nicely decorated. Nice atmosphere in the lobby. A good place to get drinks and food. We liked the vibe. The rooms weren't really big but the king beds were proper king beds, which is tough to find in Spain. I loved the shower. I also liked how the sink and toilet were separated from the shower area. The only part that sucked was no fan where the toilets are ... the smell lingers for a bit.
Stayed 3 nights in Mar 2025

10/10 Excellent

Roberto

Stayed 2 nights in Mar 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun hotel but not for everyone. Pros: great location, staff, ambiance, amenities, and super comfortable beds. Cons: atrium rooms hear the concerts and lobby bar through the windows; we didn't mind, but light sleepers might. Huge shower, but no tub if you are traveling with small children. Trendy design = no door on the bathroom. No place to change clothes privately. Toilet has just a pane of frosted glass in front (like a public bathroom), and you can hear everything from the bedroom. Okay for solos/couples, but maybe awkward for sharing a room with a work college.
Stayed 2 nights in Mar 2025

10/10 Excellent

Zoran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Second stay at Hard Rock Hotel Madrid

Returning to Hard Rock Hotel Madrid feels like coming home. We were provided perks and upgrades through Expedia this time as well, so yes, we were spoiled.
Stayed 1 night in Mar 2025

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean, inspiring and cool
Stayed 1 night in Feb 2025

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, staff & service, amenities
Loved the scenery
Stayed 1 night in Mar 2025

10/10 Excellent

Cara

Stayed 3 nights in Feb 2025

8/10 Good

Glenda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel room was clean and the staff were lovely.
Stayed 2 nights in Mar 2025

6/10 Okay

Mei Ho May

We are 2 rooms with 2 couples staying in 5 nights. Unfortunately, they don’t have change the bed sheets for every day! Only cleaning and tidy the rooms. When check out I told front desk they just say sorry and free drinks (coffee or tea) .
Stayed 3 nights in Feb 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with ambience

Very nice hotel with great service professionals. Short walk to Train station and convenient to local shopping in a walkable and safe area. Quite a distance away from the city center downtown, cathedral and historical venues, will require transportation.
Stayed 3 nights in Dec 2024

6/10 Okay

Christina

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel itself is very clean and the staff are very helpful and friendly. But know that if you are looking to sleep because you just traveled from somewhere far away- make sure you don’t have a room facing the atrium! The windows are not insulated at all and they have amplified concerts in that atrium. It sounded like the concert was in my room.
Stayed 1 night in Feb 2025

8/10 Good

KEXIN

Stayed 1 night in Mar 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from Home

The staff were amazing and the location perfect! Close to the train station, Prado and other sights. Highly recommend this gem of a hotel in Madrid!
Stayed 3 nights in Feb 2025

10/10 Excellent

Neil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
1) The bathrooms have no privacy. They have frosted walls and swinging doors and the sink is outside the bathroom in the room. The shower opens directly into the room with no dry place to change or hang a towel. As I was traveling with my sister, we were totally not happy with this arrangement. 2) our room had a big (2ft x 2ft) pillar in the way. Also there was a pillar in the shower making it awkward. The swinging door on the shower caused water to leak out onto the floor. This room was our second room. We asked for a room that would better suit our purposes and were given (sold. We had to pay €25 per day for this “upgrade “) this room which was definitely NOT better. When we asked for a better room with a more private bathroom and no pillars, we were told all the bathrooms are the same, and sold this room with TWO pillars instead of one. If you’re a couple or don’t mind undressing in front of your roommate, this hotel is great. It was not acceptable to us. Believe me, we had several discussions about changing hotels. But our friends (a couple) were there and it just made sense to stay there also. That being said, the staff is AMAZING! My brother left his bag in our uber and we spent hours trying to find it , get the driver to understand us and get the bag back. The staff took this over as their problem and made several calls for us. They finally got the driver to bring the bag! The staff is the reason for 2 stars. The accommodations were very lacking.
Stayed 4 nights in Feb 2025

10/10 Excellent

Nachi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso este lugar
Stayed 6 nights in Feb 2025

10/10 Excellent

Stephania

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great and night staff was phenomenal. Just feedback no one to receive bags from cars when pulling up to hotel.
Stayed 2 nights in Feb 2025