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Hard Rock Hotel Madrid

4.5 star property
4.5-star luxury hotel near Prado Museum, connected to a rail/subway station

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Photo gallery for Hard Rock Hotel Madrid

Rock Star Suite
Creator video
Rock Star Suite | Terrace/patio
Property entrance
Daily buffet breakfast (EUR 24 per person)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Ronda de Atocha 17, Madrid, 28012
  • Place, Museo Nacional Centro de Arte Reina Sofía
    ‪1 min walk‬
  • Place, Puerta del Sol
    ‪16 min walk‬
  • Place, Gran Via
    ‪18 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Classic King Room

Down comforters, minibar, in-room safe, desk

Classic King Room

  • Sleeps 2

View all photos for Deluxe King Room with Garden View

Down comforters, minibar, in-room safe, desk

Deluxe King Room with Garden View

  • Sleeps 2

View all photos for Gold Suite with Terrace

Down comforters, minibar, in-room safe, desk

Gold Suite with Terrace

  • Sleeps 2

Silver Suite

  • Sleeps 4

View all photos for Rock Star Suite

Down comforters, minibar, in-room safe, desk

Rock Star Suite

  • Sleeps 2

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

9.4 out of 10
Exceptional
(157 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

9.2 out of 10
Wonderful
(16 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace (Gold)

Suite, Terrace (Gold)

Suite, Terrace (Gold)

10.0 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Rock Star Suite

Rock Star Suite

Rock Star Suite

  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Silver Suite

Down comforters, minibar, in-room safe, desk

Silver Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, City View

Superior Room, City View | City view

Superior Room, City View

9.6 out of 10
Exceptional
(66 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Family)

Deluxe Room (Family)

Deluxe Room (Family)

9.2 out of 10
Wonderful
(11 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Twin Room, City View

Superior Twin Room, City View

Superior Twin Room, City View

8.6 out of 10
Excellent
(7 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room

Down comforters, minibar, in-room safe, desk

Classic Twin Room

9.4 out of 10
Exceptional
(19 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, Mobility Accessible

Classic Room, Mobility Accessible

Classic Room, Mobility Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room With City View

Shower, rainfall showerhead, free toiletries, hair dryer

Superior Twin Room With City View

  • Sleeps 2

View all photos for Superior King Room With City View

Down comforters, minibar, in-room safe, desk

Superior King Room With City View

  • Sleeps 2

View all photos for Family Deluxe

Down comforters, minibar, in-room safe, desk

Family Deluxe

  • Sleeps 3

View all photos for Classic Twin Room

Down comforters, minibar, in-room safe, desk

Classic Twin Room

  • Sleeps 2

About the area

Madrid

Arganzuela stay.At this Arganzuela hotel, you'll be steps from Museo Nacional Centro de Arte Reina Sofía and within a 15-minute walk of Prado Museum. Puerta del Sol and Plaza Mayor are also within 2 miles (3 km).

What's nearby

  • Museo Nacional Centro de Arte Reina Sofía - 1 min walk - 0.1 km
  • Paseo del Prado - 5 min walk - 0.4 km
  • Plaza de Santa Ana - 13 min walk - 1.1 km
  • Puerta del Sol - 16 min walk - 1.4 km
  • Gran Via - 18 min walk - 1.5 km

Getting around

  • Madrid (XOC-Atocha Train Station) - 5 min walk
  • Estación del Arte - 5 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive

Restaurants

  • ‪Sessions - ‬1 min walk
  • ‪La Canibal - ‬2 min walk
  • ‪Burger King - ‬2 min walk
  • RT60
  • ‪Cafeteria Pando - ‬2 min walk

About this property

Hard Rock Hotel Madrid

4.5-star luxury hotel near Prado Museum, connected to a rail/subway station
Hard Rock Hotel Madrid offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Hard Rock Hotel Madrid.

This 4.5-star Madrid hotel is smoke free.

  • 161 guestrooms or units
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hard Rock Hotel Madrid offers 161 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. A pillow menu is available. 49-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

Similar properties

Daily buffet breakfast (EUR 25 per person)
Radisson RED Madrid
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 814 reviews
The price is CA $211
CA $232 total
includes taxes & fees
Jan 8 - Jan 9
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Property amenities

Family friendly

  • In-room crib
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 24 for adults and EUR 13.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Designer stores
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch smart TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during November, December, January, February, and March:
  • Bar/Lounge
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 24 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 13.5 for children
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Pool access available from 11:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hard Rock Hotel Madrid Hotel
Hard Rock Hotel Madrid Madrid
Hard Rock Hotel Madrid Hotel Madrid

Hard Rock Hotel Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1824 out of 2450 reviews
Rating 8 - Good. 423 out of 2450 reviews
Rating 6 - Okay. 132 out of 2450 reviews
Rating 4 - Poor. 47 out of 2450 reviews
Rating 2 - Terrible. 24 out of 2450 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Betsy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was cleaned every day, staff friendly and helpful. When i requested 2 double beds, i meant 2 separate beds. Not 2 beds together, same as king bed. Also i didn't like that bathroom sink was in the room, very inconvenient. No shops nearby except supermarket and small mom/pap stores. The center, plaza mayor like 35-40 min walk. In general the sray was pleasant.
Stayed 8 nights in Sep 2025

10/10 Excellent

joedh o

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Normalmente me gusta quedarme aqui, es creo que la cuarta o quinta vez. Ademas de que esta bien localizado, es moderno y nuevo, lo mas que me gusta es que hacer esely check in si el Cuarto esta listo( normalmente lo esta) le doy 10/10
Stayed 1 night in Sep 2025

6/10 Okay

Milena

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

6/10 Okay

Ramses, Santa Ana

Stayed 2 nights in Sep 2025

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff !
Stayed 4 nights in Sep 2025

8/10 Good

ROCIO, CAPE CORAL

Stayed 3 nights in Sep 2025

10/10 Excellent

Jeanette

Stayed 2 nights in Sep 2025

8/10 Good

Dianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great! , just was a odd to have bathroom with sink separated from bathroom. Disappointed that when I made reservations for (2) rooms to be close to or near each other, they did not do so. They had us on different floors & the other room seemed much smaller & darker. Was a bit disappointed in the price for the rooms we had.
Stayed 7 nights in Sep 2025

8/10 Good

Mehran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family rooms are facing the lobby which has an echo and it’s very noisy up until 2 am and on with the cleaning crew. Rooms are comfortable, food is great, good service.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sergio

Stayed 5 nights in Sep 2025

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly we had a great time there, very clean, very friendly and accommodating staff, the very small detail for us room was a bit small but we appreciate all your efforts to make our experience the best
Stayed 3 nights in Sep 2025

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property not great location.
Stayed 3 nights in Sep 2025

2/10 Terrible

Luis A

Liked: Cleanliness
Disliked: Staff & service
The hours for breakfast are not clear, posted , or visible. Everyone seems rushed to shut down and leave. Also the room service does not specify charges for convenience or prices. Unaware until the check. Hard rock needs to specify, seems very confusing and misleading. Also the list given at the en of check can be very confusing since there is no way to proof and of the charges.
Stayed 4 nights in Sep 2025

8/10 Good

Raymond

Stayed 3 nights in Sep 2025

10/10 Excellent

Maria Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about this hotel. Rooms are big for European standards. Comfortable bed, clean rooms, pleasant and courteous staff who gave excellent service through and through. Would stay here when in Madrid again. Highly recommended. Five stars all the way! Thank you Hard Rock Hotel Madrid.
Stayed 1 night in Sep 2025

8/10 Good

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Kirsty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Danielle

Liked: Cleanliness, staff & service, room comfort

Okay.

The room was noisy as the interior window to the lobby hadn’t been fitted properly. We had a wet room bathroom, which held water the other side of the room to the shower.
Stayed 3 nights in Sep 2025

8/10 Good

Garush

Stayed 2 nights in Sep 2025

10/10 Excellent

Dorothy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 blocks from the train station and walkable to Plaza Mayor and surrounding, very convenient location. Staff was super friendly. Rooms were clean, updated, and had food amenities. Pool area was adorable!
Stayed 1 night in Sep 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff where amazing very helpful ,Miguel,Alix,Safia and Jorge
Stayed 2 nights in Sep 2025

10/10 Excellent

Roberta

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Great staff. Very attentive. Food in hotel was very good. Very accommodating to children.
Stayed 2 nights in Sep 2025

6/10 Okay

Danpaul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Not much activity around the location.
Stayed 4 nights in Sep 2025

10/10 Excellent

EDUARDO, Sugar Land

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2025

6/10 Okay

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort

Satisfactory

Very welcoming front of house staff. The room had some nice additions such as charging points and bottled water. The roof top bar was manned by 1 person. My drink took about 15 minutes to arrive. I was served a flat cava and the young man knew it was! A further 10 minutes later he brought my replacement. In general the area was dated. The constant loud music in all communal areas and the spray mist in the roof top bar were annoying! Locaton was good. I wouldn't book again! We usually use the hotel bar frequently but not this time!
Stayed 3 nights in Sep 2025