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Hotel Europa

3.0 star property
3-star hotel near Puerta del Sol, connected to a rail/subway station

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Photo gallery for Hotel Europa

Quadruple room with Puerta del Sol views
Lobby sitting area
Breakfast, lunch, dinner served; Spanish cuisine
Front of property
Breakfast, lunch, dinner served; Spanish cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Calle Carmen, 4, Madrid, Madrid, 28013
  • Place, Puerta del Sol
    ‪1 min walk‬
  • Place, Gran Via
    ‪3 min walk‬
  • Place, Plaza Mayor
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Double Room

Minibar, in-room safe, desk, soundproofing

Double Room

9.0 out of 10
Wonderful
(100 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

9.0 out of 10
Wonderful
(28 reviews)
  • 9 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

View all photos for Single Room with Puerta del Sol views

Single Room with Puerta del Sol views

Single Room with Puerta del Sol views

9.2 out of 10
Wonderful
(5 reviews)
  • 9 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

View all photos for Double Room with Puerta del Sol views

City view

Double Room with Puerta del Sol views

9.8 out of 10
Exceptional
(34 reviews)
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

9.0 out of 10
Wonderful
(32 reviews)
  • 21 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Triple room with Puerta del Sol views

Triple room with Puerta del Sol views | Bathroom

Triple room with Puerta del Sol views

10.0 out of 10
Exceptional
(5 reviews)
  • 21 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

9.2 out of 10
Wonderful
(16 reviews)
  • 25 sq m
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Quadruple room with Puerta del Sol views

Quadruple room with Puerta del Sol views

Quadruple room with Puerta del Sol views

10.0 out of 10
Exceptional
(7 reviews)
  • 25 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for 2 Double connecting rooms

Minibar, in-room safe, desk, soundproofing

2 Double connecting rooms

8.8 out of 10
Excellent
(3 reviews)
  • 43 sq m
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for 2 Double connecting rooms with Puerta del Sol views

Street view

2 Double connecting rooms with Puerta del Sol views

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Premium Double Room, Terrace

City view

Premium Double Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Single Room, Terrace

Premium Single Room, Terrace

Premium Single Room, Terrace

  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Premium Triple Room, Terrace

Premium Triple Room, Terrace

Premium Triple Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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The price is CA $269
CA $296 total
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About the area

Madrid

Heart of Madrid.A stay at this Madrid Centro hotel places you steps from Puerta del Sol and within a 5-minute walk of Gran Via. Plaza Mayor and Royal Palace of Madrid are also within half a mile (1 km).

What's nearby

  • Puerta del Sol - 1 min walk - 0.0 km
  • Gran Via - 3 min walk - 0.3 km
  • Plaza de Santa Ana - 5 min walk - 0.5 km
  • Plaza Mayor - 6 min walk - 0.6 km
  • Royal Palace of Madrid - 11 min walk - 1.0 km

Getting around

  • Sol Station - 3 min walk
  • Madrid Recoletos Station - 18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive

Restaurants

  • ‪Café Europa - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Café&Tapas - ‬2 min walk
  • ‪Café & Té - ‬1 min walk
  • ‪Txapela - ‬2 min walk

About this property

Hotel Europa

3-star hotel near Puerta del Sol, connected to a rail/subway station
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. The business-friendly Hotel Europa also features tour/ticket assistance, coffee/tea in a common area, and concierge services. For a fee, parking is available.

This 3-star Madrid hotel is smoke free.

  • 100 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Europa offers 100 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Similar properties

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Hotel Moderno Puerta del Sol
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
4.6 out of 5, Wonderful, 963 reviews
The price is CA $161
CA $177 total
includes taxes & fees
Jan 6 - Jan 7, 2026
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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 25 per day)
  • Limited onsite self parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 14 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 14 for children
  • Self parking fee: EUR 25.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Europa Hotel MADRID
Europa MADRID
Europa
Hotel Europa Hotel
Hotel Europa MADRID
Hotel Europa Hotel MADRID

Hotel Europa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 727 out of 1014 reviews
Rating 8 - Good. 199 out of 1014 reviews
Rating 6 - Okay. 56 out of 1014 reviews
Rating 4 - Poor. 22 out of 1014 reviews
Rating 2 - Terrible. 10 out of 1014 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mina

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. In the heart of everything!
Stayed 3 nights in Oct 2025

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Grace

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and the location is the best
Stayed 1 night in Sep 2025

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We only stayed 1 night but the room was clean and quiet (we had an inner room). Bed was super comfortable & AC worked great. The location was very convenient for walking around the plazas & close to tons of bars & restaurants. We would stay again!
Stayed 1 night in Sep 2025

8/10 Good

Shafiq

Stayed 1 night in Sep 2025

8/10 Good

Lydia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellente localizacion, excellente staff & servicio. La Ducha es un poco peligrosa pues resbala el piso y no tiene barras para agarrarse. El agua se sale fuera por todo el baño debido al diseño de la puerta.
Stayed 5 nights in Sep 2025

10/10 Excellent

stacy

Liked: Amenities
We had a great time. The location was superb. The front desk staff was very helpful for all of our travel needs.
Stayed 1 night in Sep 2025

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Food was overpriced. Rooms were clean. Basic hotel nothing special. Good location.
Stayed 2 nights in Sep 2025

8/10 Good

Ame

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was centrally located near all the major attractions within 10-15 minutes walking distance. The hotel staff was very helpful and provided excellent service. Although the hotel is a bit outdated and does not have many amenities, the room and bathroom were spacious and very clean.The elevator was a plus!
Stayed 4 nights in Jul 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was excellent and so was the restaurant staff even with the language differences.
Stayed 4 nights in Sep 2025

10/10 Excellent

Irma Alicia Perez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quite hotel. Good location. Professional staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in a fantastic location. The staff was friendly and very helpful
Stayed 1 night in Sep 2025

10/10 Excellent

Zhijun

Stayed 1 night in Sep 2025

10/10 Excellent

terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

manuela

Stayed 3 nights in Sep 2025

8/10 Good

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good location. Friendly staff.
Stayed 5 nights in Sep 2025

10/10 Excellent

Maidelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación . Excelente cocteles recomiendo el expreso martini , lo hacen espectacular , buen trato muy amables
Stayed 3 nights in Sep 2025

10/10 Excellent

Sara Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel which is very central and lovely staff.
Stayed 3 nights in Aug 2025

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easygoing and helpful staff. Great buffet breakfast. Right on Puerta del Sol. All you need is all around you. Great Cafe just outside. Beautiful surroundings and easy walking distance to so many wonderful plazas and museums. Some people might not like the sounds of people in the plaza at night but fine for us once we closed the balcony doors.
Stayed 3 nights in Sep 2025

6/10 Okay

Deb

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, clean hotel but they first put us in a room facing the street which is very busy and loud all night. Luckily we were able to switch to a much quieter room. Close to transit, shopping and dining
Stayed 6 nights in Sep 2025

10/10 Excellent

CONCEPCION, Jersey City

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five star hotel for me!
Stayed 2 nights in Sep 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Mandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short walk except for mobility restricted persons

FYI- cars cannot drive to this hotel. It is approximately 1/2 mile from the drop off location to the hotel so if you are traveling with a mobility limited person this may be a challenge. Otherwise it was a great hotel and customer service.
Stayed 1 night in Aug 2025

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and great staff. I would stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, great location!

Great location, right in the middle of everything. The room was clean and comfortable. The staff was amazing! I unfortunately injured myself on the trip and they provided assistance and accommodations that were very helpful. We would definitely stay here again if in Madrid.
Stayed 2 nights in Aug 2025