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ibis Alcalá de Henares la Garena

3.0 star property
Enjoy the free WiFi at this 3-star Alcala de Henares hotel

Choose dates to view prices

Photo gallery for ibis Alcalá de Henares la Garena

A bar area with a checkered floor, wooden bar stools, and a variety of bottles and glasses on shelves.
A modern interior with a staircase, elevator, and a view of the outdoors.
An outdoor seating area with round tables and chairs, a glass wall with greenery, and a modern building facade.
A modern building with a sign for 'ibis Madrid Alcala de Henares La Garena' and a 'Social Food Bar' sign.
A modern bar area with a checkered wall, bar stools, and pendant lighting.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Calle Antonio Suarez, 8, Alcala de Henares, Madrid, 28802
  • Place, Casa de Hippolytus
    ‪3 min walk‬
  • Place, Foro de Complutum
    ‪11 min walk‬
  • Place, La Garena Plaza Shopping Center
    ‪13 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Double Room, 1 Double Bed with Sofa bed

A hotel room with a large bed, a desk with a laptop, a chair, and a TV mounted on the wall.

Double Room, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Double Room, 1 Double Bed

A hotel room with a large bed, a desk, a laptop, and a suitcase.

Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(18 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds

A double bed with a wooden headboard, two bedside tables with lamps, and a small desk with a chair.

Room, 2 Twin Beds

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the area

Alcala de Henares

In shopping district.Within a 15-minute walk of the hotel, you'll find Casa de Hippolytus and Foro de Complutum. La Garena Plaza Shopping Center and El Corte Inglés Alcalá de Henares are also within 2 miles (3 km).

What's nearby

  • Casa de Hippolytus - 3 min walk - 0.3 km
  • Foro de Complutum - 11 min walk - 1.0 km
  • La Garena Plaza Shopping Center - 13 min walk - 1.1 km
  • Puerta de Madrid - 4 min drive - 2.9 km
  • Magisterial Cathedral of Saints Justo and Pastor - 4 min drive - 3.2 km

Getting around

  • Alcala de Henares La Garena Station - 11 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive

Restaurants

  • ‪Cafe Bar Guiñol - ‬4 min drive
  • ‪Shanghai Mama - ‬15 min walk
  • Don Chingón SL
  • ‪Telepizza - ‬4 min drive
  • ‪Cafeteria Bar La Complutense - ‬4 min drive

About this property

ibis Alcalá de Henares la Garena

Enjoy the free WiFi at this 3-star Alcala de Henares hotel
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site.

Public spaces have free WiFi. A terrace, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly ibis Alcalá de Henares la Garena. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Alcala de Henares hotel.

  • 1 building
  • 92 guestrooms or units
  • 3 levels
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Ibis Alcalá de Henares la Garena offers 92 air-conditioned accommodations with safes and designer toiletries. Televisions come with satellite channels. Bathrooms include showers, bidets, and hair dryers.

This Alcala de Henares hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested.

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  • Breakfast included
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 7.95 for adults and EUR 3.98 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Arrivals after 9 PM require advance notice by telephone.

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 7.95 for adults and EUR 3.98 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

ibis Alcalá Henares Garena
ibis Alcalá Henares Garena Alcala De Henares
ibis Alcalá Henares Garena Hotel
ibis Alcalá Henares Garena Hotel Alcala De Henares
Ibis Alcala Henares La Garena
ibis Alcalá de Henares la Garena Hotel
ibis Alcalá de Henares la Garena Alcala de Henares
ibis Alcalá de Henares la Garena Hotel Alcala de Henares

Frequently asked questions

How close is ibis Alcalá de Henares la Garena to the airport?

Ibis Alcalá de Henares la Garena is 14 mi (19-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

How much does it cost to stay at ibis Alcalá de Henares la Garena?

As of Aug 10, 2026, prices found for a 1-night stay for 2 adults at ibis Alcalá de Henares la Garena on Aug 11, 2026 start from CA $110, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does ibis Alcalá de Henares la Garena have an airport shuttle?

Airport shuttle services are not available at ibis Alcalá de Henares la Garena.

Does ibis Alcalá de Henares la Garena offer free breakfast?

Free breakfast isn’t provided at ibis Alcalá de Henares la Garena, but buffet breakfast is offered for a fee of EUR 7.95 for adults and EUR 3.98 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at ibis Alcalá de Henares la Garena?

No, there is no casino at this hotel.

What time is check-in at ibis Alcalá de Henares la Garena?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at ibis Alcalá de Henares la Garena?

This hotel offers free self parking.

Does ibis Alcalá de Henares la Garena have a pool?

Ibis Alcalá de Henares la Garena does not have a pool.

Does ibis Alcalá de Henares la Garena have a restaurant?

Ibis Alcalá de Henares la Garena is home to La Garena, which features Regional cuisine.

Does ibis Alcalá de Henares la Garena have a spa?

There are no spa services available at this hotel.

How close is ibis Alcalá de Henares la Garena to downtown Alcala de Henares?

Ibis Alcalá de Henares la Garena is 1.6 mi away from Alcala de Henares.

ibis Alcalá de Henares la Garena Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 143 out of 306 reviews
Rating 8 - Good. 131 out of 306 reviews
Rating 6 - Okay. 22 out of 306 reviews
Rating 4 - Poor. 5 out of 306 reviews
Rating 2 - Terrible. 5 out of 306 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for me, driving from Barcelona to Portugal. The staff are always very helpful and explain things clearly.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Maria Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The coffee and pastry were delicious. The staff were very friendly and the room had a considerable space.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel had plenty of parking and is a few kilometers out of Alcala, the walk into Alcala is quite pleasant through residential areas and parks. We had a lovely meal in the hotel during the evening we were there. The staff were friendly and welcoming. Dogs were not permitted in the restaurant area( not unusual in Spain) but there was an outside area and a lounge area where dogs were welcome.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sandor

Liked: Cleanliness, amenities, property conditions & facilities
Easy and streamlined check in process.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Kais

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quite. Breakfast was excellent
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Lazaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay for a few nights, 10 min walk from LaGarena station
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely modern hotel good value. Food and bar great. Good location
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good 👍 place
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel we used for One night
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice

It is a good option to stay our of Madrid and close to airport. They have good food and beer.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel. Friendly service Free parking (hard to come by in Europe). There is a great Spanish restaurant half a mile from the hotel called La Abadía 2.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Margaret

Liked: Cleanliness, property conditions & facilities
Close to rail station and byses to airporr and Madrid Good common area beside reception area
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Totally stress free stay.

This is our 4th stay at IBIS Garena and we are never disappointed. Helpful, friendly staff always happy to help, comfortable beds and lovely breakfast. Free parking a bonus with covered section if you're early. We stayed 2 nights and took the train into Madrid (30 mins) for the day and in the evening wandered down the mile-long street in Alcara de Henares full of shops, restaurants and people enjoying the space. Ideal stopover point between Santander and Almeria. Highly recommended - even has a Lidl next door for convenience shopping!
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Susan

This was a short stay on our way to the Madrid airport. We were disappointed that the hotel was not located closer to city center as we have enjoyed Alcala de Henares on previous trips.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in one of the best areas in Madrid. There is so much to do and see in this area alone. Downtown is a half hour walk away from the city centre. Across the street there are several restaurants that serve North American food in case you are craving a taste from home.
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Comfortable bed leading to a good night's sleep. Efficiently laid out room. Staff very pleasant. We didn't try the breakfast so cannot comment.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Very Good
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
The reception was a corner of the bar counter. Not waht I would expect from a hotel
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Fernando

Liked: Staff & service
The bar and restaurant at the lobby offers great options for food and beverage, good flavor and quality and competitive prices. The main elevator was out of service so there was very inconvenient to use the secondary elevator because to reach it you needed yo go through 7 or so steps, being very difficult if you have luggage. We found a live cockroach in the bathroom.
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem that I found was that the air conditioner was not working.
Stayed 4 nights in Apr 2023
Verified review

4/10 Poor

Simely

Liked: Staff & service
Disliked: Property conditions & facilities
I don't think I would go back or recommend this place to many people. The only target audience for this place should be smokers. I had already seen reciews about a cigarette smell in the rooms, however I was hoping this was an isolated incident. Unfortunately, upon my arrival it became pretty evident my room was one of the unlucky cigarette smelling rooms. I did complain with the staff an I was informed they would use an ozone machine to get rid off the smell, but for that I had to leave the room... something not that simple when the hotel does not have a safe and you are traveling with valuables. During my stay I also encountered another guest complaining about the same issue. AC did not seem to work either. The staff on the other hand were polite. It felt like they were trying to work with what they had. The restaurant service was very accommodating and brakfast was simple but covered all the basics.
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Débora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fui por trabajo todo genial ☺️
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

wilson e m

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Porta do banheiro com vazamento molhando piso do banheiro. Quarto sem frigobar,sendo que no Brasil a rede Ibis possuem em seus aptos tal item.
Stayed 3 nights in Apr 2026