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Mercer Madrid

Property class: 5 and above
5-star luxury hotel near El Retiro Park

Choose dates to view prices

Photo gallery for Mercer Madrid

Spa
A hotel lobby with wooden flooring, a reception desk, and a seating area.
A multi-story building with a classical architectural style, featuring balconies, large windows, and a corner location.
A modern interior with a unique hanging sculpture.
A modern restaurant interior with a central bar, wooden tables, and chairs.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
C/ Ruiz de Alarcón, 5, Madrid, 28014
  • Place, National Prado Museum
    ‪3 min walk‬
  • Place, Plaza de Cibeles
    ‪5 min walk‬
  • Place, Gran Via
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪19 min drive‬

Room options

View all photos for Deluxe Room

A bedroom with a large bed, wooden wardrobe, and a seating area.

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room

A modern bedroom with a wooden bed frame, a bedside table, a lamp, and a view of the city through large windows.

Executive Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Deluxe

A hotel room with a bed, a bedside table, a wall-mounted light, and a curtain.

Grand Deluxe

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

A modern living room with a leather sofa, a wooden coffee table, a lamp, and a bookshelf.

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Triple Room

A modern hotel room with a large bed, a sofa, a small table, and a chair.

Premium Triple Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

A hotel room with a large bed, a bedside table with a lamp, a small table with a bottle, a chair, and a wardrobe.

Junior Suite

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite

A modern hotel room with a leather sofa, a small table, a chair, a desk, and a shower area.

Grand Suite

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Mercer Suite

A modern living room with a sofa, a coffee table, a chair, a desk, and a bookshelf.

Mercer Suite

  • City view
  • 90 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

A modern living room with a leather sofa, a small round table with a vase of flowers, a grey armchair, and a wooden coffee table.

Suite

  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • Free WiFi
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About the area

Madrid

City center retreat .At this Jerónimos hotel, you'll be well placed to visit El Retiro Park and National Prado Museum, both within a 5-minute walk. Also, Gran Via is within half a mile (1 km) and Puerta del Sol is within 2 miles (3 km).

What's nearby

  • National Prado Museum - 3 min walk - 0.3 km
  • El Retiro Park - 5 min walk - 0.4 km
  • Plaza de Cibeles - 5 min walk - 0.5 km
  • Gran Via - 8 min walk - 0.7 km
  • Puerta del Sol - 14 min walk - 1.2 km

Getting around

  • Banco de Espana Station - 5 min walk
  • Madrid Recoletos Station - 11 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive

Restaurants

  • ‪Em Sherif Madrid - ‬5 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Ritz Garden - ‬4 min walk
  • ‪Pictura - ‬3 min walk
  • ‪James Joyce Irish Pub Madrid - ‬6 min walk

About this property

Mercer Madrid

5-star luxury hotel near El Retiro Park
Mercer Madrid offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Mercer Madrid . For a fee, parking is available.

This 5-star Madrid hotel is smoke free.

  • 61 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mercer Madrid offers 61 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 40-inch Smart televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include massages.

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Hotel Regina
Madrid Centro
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.9 out of 5, Exceptional, 2,433 reviews
The price is CA $419
CA $461 total
includes taxes & fees
Nov 4 - Nov 5
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Property amenities

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (EUR 70 per night)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 42 for adults and EUR 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch smart TV with cable channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 85 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 75.0 per night.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 42 for adults and EUR 35 for children
  • Valet parking fee: EUR 70 per night
  • Pet fee: EUR 85 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 75.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Frequently asked questions

How close is Mercer Madrid to the airport?

Mercer Madrid is 9.6 mi (23-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

How much does it cost to stay at Mercer Madrid ?

As of Oct 13, 2026, prices found for a 1-night stay for 2 adults at Mercer Madrid on Oct 29, 2026 start from CA $522, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercer Madrid have an airport shuttle?

Airport shuttle services are not available at Mercer Madrid .

Does Mercer Madrid offer free breakfast?

Free breakfast isn’t provided at Mercer Madrid , but buffet breakfast is offered for a fee of EUR 42 for adults and EUR 35 for children. It's available every day from 8:00 AM to 10:30 AM.

Is there a casino at Mercer Madrid ?

No, there is no casino at this hotel, but Casino Gran Via (13-min walk) is nearby.

What time is check-in at Mercer Madrid ?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Mercer Madrid ?

Free parking is not available at this hotel. Valet parking is available for EUR 70 per night.

Does Mercer Madrid have a pool?

Mercer Madrid features an outdoor pool.

Does Mercer Madrid have a restaurant?

Yes, there is a restaurant on site.

Does Mercer Madrid have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Mercer Madrid to downtown Madrid?

Mercer Madrid is 0.7 mi away from Madrid.

Mercer Madrid Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 28 out of 30 reviews
Rating 8 - Good. 1 out of 30 reviews
Rating 6 - Okay. 0 out of 30 reviews
Rating 4 - Poor. 0 out of 30 reviews
Rating 2 - Terrible. 1 out of 30 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice new hotel with excellent staff!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Stayed 3 nights in May 2026