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NH Collection Madrid Gran Vía

4.0 star property
4-star hotel near Gran Via

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Photo gallery for NH Collection Madrid Gran Vía

View from room
Lunch and dinner served, Spanish cuisine
Lobby
Lobby
Premium Room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Gran Via 21, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Calle de Alcalá
    ‪3 min walk‬
  • Place, Puerta del Sol
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Junior Suite (Gran Via View)

Minibar, in-room safe, soundproofing, iron/ironing board

Junior Suite (Gran Via View)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Room (Gran Vía View)

Premium Room (Gran Vía View)

Premium Room (Gran Vía View)

9.8 out of 10
Exceptional
(12 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room

Premium Room

Premium Room

9.8 out of 10
Exceptional
(7 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room (Gran Vía View)

Superior Room (Gran Vía View)

Superior Room (Gran Vía View)

9.6 out of 10
Exceptional
(21 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

9.4 out of 10
Exceptional
(20 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room (Extra Large)

Minibar, in-room safe, soundproofing, iron/ironing board

Premium Room (Extra Large)

10.0 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite (Gran Vía View, Extra Bed 2A + 1C)

Minibar, in-room safe, soundproofing, iron/ironing board

Junior Suite (Gran Vía View, Extra Bed 2A + 1C)

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Gran Via View, Extra Bed 3 Adults)

Minibar, in-room safe, soundproofing, iron/ironing board

Junior Suite (Gran Via View, Extra Bed 3 Adults)

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Madrid

City center stay.A stay at this Madrid Centro hotel places you steps from Gran Via and within a 10-minute walk of Puerta del Sol. Also, Plaza Mayor is within half a mile (1 km) and Royal Palace of Madrid is within 2 miles (3 km).

What's nearby

  • Gran Via - 1 min walk - 0.0 km
  • Casino Gran Via - 1 min walk - 0.0 km
  • Calle de Alcalá - 3 min walk - 0.3 km
  • Puerta del Sol - 6 min walk - 0.6 km
  • Plaza Mayor - 11 min walk - 1.0 km

Getting around

  • Gran Via Station - 1 min walk
  • Madrid Recoletos Station - 15 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Tapa Tapa - ‬1 min walk
  • ‪Picalagartos Sky Bar - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Pizzería Vesuvio - ‬1 min walk

About this property

NH Collection Madrid Gran Vía

4-star hotel near Gran Via
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. NH Collection Madrid Gran Vía also features a terrace, dry cleaning/laundry services, and room service (during limited hours).

This 4-star Madrid hotel is smoke free.

  • 94 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Terrace
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
NH Collection Madrid Gran Vía offers 94 accommodations with minibars and safes. A pillow menu is available. 45-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to noon on weekends; EUR 23 to 35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 45-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 23 to 35 per person
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Gran Via 21 Hotel
Gran Via 21 Senator
Hotel Gran Via 21
Hotel Senator Gran Via 21
Senator 21 Hotel
Senator Gran Via 21
Senator Hotel Gran Via 21
Senator Gran Via Hotel Madrid
Senator Gran Via Madrid
Nh Collection Madrid Gran Via
NH Collection Madrid Gran Vía Hotel
NH Collection Madrid Gran Vía Madrid
NH Collection Madrid Gran Vía Hotel Madrid

NH Collection Madrid Gran Vía Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 792 out of 1005 reviews
Rating 8 - Good. 156 out of 1005 reviews
Rating 6 - Okay. 31 out of 1005 reviews
Rating 4 - Poor. 13 out of 1005 reviews
Rating 2 - Terrible. 13 out of 1005 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Abdulazeez, vienna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Aug 2025

10/10 Excellent

Norma I

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Rooms are very spacious. Breakfast is spectacular. I'll give the staff 10.
Stayed 5 nights in Aug 2025

10/10 Excellent

Nyri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe friendly, bed comfortable,wifi good and shops accessible..
Stayed 3 nights in Aug 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great rooftop bar, concierge was excellent, perfect location , comfortable beds, fluffy bath towels, water station and candy in main lobby
Stayed 2 nights in Aug 2025

10/10 Excellent

marina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Rocio L

Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Roberto

Stayed 2 nights in Aug 2025

10/10 Excellent

Willy

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó su rooftop
Stayed 3 nights in Jul 2025

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ordered room service. A little bit slow but the food was ok (not great)
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Christian

Stayed 4 nights in Jul 2025

10/10 Excellent

Troy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and good location for our visit!
Stayed 2 nights in Jul 2025

10/10 Excellent

Jacques

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located hotel
Stayed 3 nights in Jul 2025

10/10 Excellent

manasa vallabh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Gwendolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Amazing! Loved the location and friendly, welcoming staff. Very clean and comfortable with a great breakfast selection.
Stayed 3 nights in Jul 2025

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Prime location, super walkable. Rooms are modern and comfortable. Staff was also very friendly.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lina, orlando

Stayed 6 nights in Jul 2025

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great view.
Stayed 3 nights in Jul 2025

10/10 Excellent

Toliy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very nice place
Stayed 2 nights in Jul 2025

10/10 Excellent

Sergey

Stayed 2 nights in Jul 2025

8/10 Good

Ceta

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, staff helpful, received nice birthday gift. Gran Via metro next to hotel. Sol metro is 3 min walk. Bus stop outside hotel. Location is excellent.
Stayed 3 nights in Jun 2025

10/10 Excellent

Antonio

Stayed 2 nights in Jun 2025

10/10 Excellent

Ines

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything good
Stayed 3 nights in Jun 2025

10/10 Excellent

Valeria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Sound proof window work really well in a very noisy never-sleep Gran Via. Nice decorated rooms. I had been in this hotel several times in different rooms. Those with balcony on the Gran Via side are very nice, but somehow I liked more the last one we stayed overlooking McDonald's. Book in advance to get more choices and better price.
Stayed 1 night in Jun 2025