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Palacio de los Duques Gran Meliá - The Leading Hotels of the World

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Photo gallery for Palacio de los Duques Gran Meliá - The Leading Hotels of the World

A rooftop terrace with two lounge chairs, a small table with drinks, and a view of a large cathedral with domes.
Front of property - evening/night
A luxurious lobby with a grand chandelier, red velvet sofas, and a central decorative piece.
A courtyard with a fountain, outdoor seating, and a building with multiple windows and doors.
A spacious living room with a large wooden panel wall, a flat-screen TV, and a dining area with a long table and modern chairs.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Cuesta de Santo Domingo, 5, Madrid, Madrid, 28013
  • Place, Plaza de España - Princesa
    ‪1 min walk‬
  • Place, Gran Via
    ‪3 min walk‬
  • Place, Royal Palace of Madrid
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪21 min drive‬

Room options

View all photos for Premier Room

A hotel room with a large bed, a desk, a chair, a window with curtains, and a wall painting.

Premier Room

  • Sleeps 2
  • Free WiFi

View all photos for Family Grand Supreme

A hotel room with a large bed, a desk with a chair, a sofa, and a painting on the wall.

Family Grand Supreme

  • Sleeps 3
  • Free WiFi

View all photos for Deluxe Room

A hotel room with a large bed, a desk, a chair, a window with curtains, and a wall with a large abstract painting.

Deluxe Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Room

A hotel room with a large bed, a small bedside table with a lamp, a chair, and a painting on the wall.

Deluxe Room

9.8 out of 10
Exceptional
(13 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premier Room

A large bed with white linens, two bedside tables with lamps, and a large framed artwork on the wall.

Premier Room

9.6 out of 10
Exceptional
(29 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Room (Supreme)

A hotel room with a large bed, a desk with a chair, a lamp, and a painting on the wall.

Family Room (Supreme)

9.4 out of 10
Exceptional
(16 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Supreme Room Red Level

A large bed with white linens, a beige sofa, two bedside tables with lamps, and a large painting on the wall.

Supreme Room Red Level

9.6 out of 10
Exceptional
(15 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Red Level, Junior Suite

A spacious bedroom with a large bed, a sofa, and a chair. There is a painting on the wall and a window with curtains.

Red Level, Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Red Level, Suite, 1 Bedroom

A hotel room with a sofa, armchair, and a small table with a vase of flowers.

Red Level, Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Master Suite Red Level

A spacious living room with a sofa, armchairs, a coffee table, and a dining area with a table and chairs.

Master Suite Red Level

  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Velazquez Penthouse Suite Red Level

A large bed with white linens, a painting above it, two bedside tables with lamps, and a window with curtains.

Velazquez Penthouse Suite Red Level

  • 78 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Margarita Presidential Suite Red Level

A balcony with a white railing, a table, and chairs. There is a potted plant on the table.

Margarita Presidential Suite Red Level

  • 168 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for The Royal Suite

A hotel room with a large bed, a sitting area with chairs, a small table, and a large mirror.

The Royal Suite

  • 200 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Supreme Room

A large bed with white linens, a nightstand with a lamp, and a large painting on the wall.

Supreme Room

10.0 out of 10
Exceptional
(10 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Red Level, Junior Suite, Terrace

A hotel room with a bed, a sofa, a small table, and a TV.

Red Level, Junior Suite, Terrace

7.4 out of 10
Good
(3 reviews)
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Supreme Room Red Level (2 adults+ 2 children)

A hotel room with a large bed, a painting on the wall, a sofa, and a small table with a lamp.

Supreme Room Red Level (2 adults+ 2 children)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms (Red Level)

Premium bedding, minibar, in-room safe, desk

Suite, 2 Bedrooms (Red Level)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 4 Twin Beds
  • Free WiFi

View all photos for Red Level, Suite, 3 Bedrooms

Red Level, Suite, 3 Bedrooms

Red Level, Suite, 3 Bedrooms

  • Garden view
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds OR 6 Twin Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms (Red Level, 4+1)

Premium bedding, minibar, in-room safe, desk

Suite, 2 Bedrooms (Red Level, 4+1)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 4 Twin Beds
  • Free WiFi

View all photos for Family Room Grand Supreme

A hotel room with a large bed, two bedside lamps, a side table, a sofa, a large abstract painting, and a window with curtains.

Family Room Grand Supreme

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, Connecting Rooms

A hotel room with a large bed, a small bedside table with a lamp, a chair, and a painting on the wall.

Deluxe Room, Connecting Rooms

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Premier Room, Connecting Rooms

A large bed with white linens, two bedside tables with lamps, and a large framed artwork on the wall.

Premier Room, Connecting Rooms

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Room, Connecting Rooms

A hotel room with a large bed, a desk with a chair, a lamp, and a painting on the wall.

Family Room, Connecting Rooms

  • City view
  • 66 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Supreme Room Red Level Connecting Rooms

A spacious bedroom with a large bed, a sofa, and a chair. There is a painting on the wall and a window with curtains.

Supreme Room Red Level Connecting Rooms

  • 80 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

View all photos for Supreme Room Red Level Connecting Rooms 4+4

A spacious bedroom with a large bed, a sofa, and a chair. There is a painting on the wall and a window with curtains.

Supreme Room Red Level Connecting Rooms 4+4

  • 1 bedroom
  • Sleeps 8
  • 2 King Beds
  • Free WiFi

View all photos for Red Level Suite Junior Connecting Rooms

A spacious bedroom with a large bed, a sofa, and a chair. There is a painting on the wall and a window with curtains.

Red Level Suite Junior Connecting Rooms

  • 70 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

View all photos for Red Level Suite Junior Connecting Rooms 4+2

A spacious bedroom with a large bed, a sofa, and a chair. There is a painting on the wall and a window with curtains.

Red Level Suite Junior Connecting Rooms 4+2

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

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About the area

Madrid

Central Madrid getaway .A stay at this Madrid Centro hotel places you steps from Royal Theatre and within a 5-minute walk of Plaza de España - Princesa. Plaza de Oriente and Sabatini Gardens are also within half a mile (1 km).

What's nearby

  • Plaza de España - Princesa - 1 min walk - 0.1 km
  • Royal Theatre - 2 min walk - 0.2 km
  • Gran Via - 3 min walk - 0.3 km
  • Royal Palace of Madrid - 6 min walk - 0.6 km
  • Plaza Mayor - 7 min walk - 0.6 km

Getting around

  • Opera Station - 3 min walk
  • Madrid Principe Pio Station - 15 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 33 min drive

Restaurants

  • ‪El Rey De Los Tacos - ‬1 min walk
  • ‪Red Level Lounge - ‬1 min walk
  • ‪Tierra Burrito Bar - ‬3 min walk
  • ‪SCARLETT - ‬1 min walk
  • ‪Tap Room Opera - ‬2 min walk

About this property

Palacio de los Duques Gran Meliá - The Leading Hotels of the World

5-star luxury hotel near Plaza de España - Princesa
Palacio de los Duques Gran Meliá - The Leading Hotels of the World offers its guests a health club and a steam room. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet.

A rooftop terrace, a library, and multilingual staff are also featured at the luxury Palacio de los Duques Gran Meliá - The Leading Hotels of the World. Parking is available for a fee.

This 5-star Madrid hotel is smoke free.

  • 179 guestrooms or units
  • 6 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1851
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Palacio de los Duques Gran Meliá - The Leading Hotels of the World offers 179 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 49-inch LED televisions come with premium satellite channels and pay movies.

Bathrooms include bathrobes, slippers, designer toiletries, and bidets. This Madrid hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Offsite parking within 1 mile (EUR 45 per day)
  • Valet parking on site (EUR 45 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 50 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Library
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 49-inch LED TV with premium cable/satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must contact this property in advance with their vehicle registration number to enter the car-restricted zone surrounding the hotel.
This property offers use of an 'Audi e-tron' electric vehicle for 1 day per stay. Guests must contact the property prior to arrival to reserve use of the vehicle (subject to availability).
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets: EUR 80 per pet, per day
  • Only dogs are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 50 per person
  • Valet parking fee: EUR 45 per day
  • Nearby parking fee: EUR 45 per day (6562 ft away)
  • Pet fee: EUR 80 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Ambassador TRYP Madrid
Hotel Madrid Ambassador
Madrid Ambassador Hotel
Madrid TRYP Ambassador
TRYP Ambassador
TRYP Ambassador Hotel
TRYP Ambassador Madrid Hotel
TRYP Hotel Ambassador Madrid
TRYP Madrid Ambassador
Gran Melia Palacio los Duques Hotel Madrid
Gran Melia Palacio los Duques Hotel
Gran Melia Palacio los Duques Madrid
Gran Melia Palacio los Duques
Tryp Ambassador Hotel Madrid
Tryp Hotel Ambassador

Frequently asked questions

How close is Palacio de los Duques Gran Meliá - The Leading Hotels of the World to the airport?

Palacio de los Duques Gran Meliá - The Leading Hotels of the World is 10.5 mi (33-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

How much does it cost to stay at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

As of Jul 5, 2026, prices found for a 1-night stay for 2 adults at Palacio de los Duques Gran Meliá - The Leading Hotels of the World on Aug 4, 2026 start from CA $619, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Palacio de los Duques Gran Meliá - The Leading Hotels of the World have an airport shuttle?

Airport shuttle services are not available at Palacio de los Duques Gran Meliá - The Leading Hotels of the World.

Does Palacio de los Duques Gran Meliá - The Leading Hotels of the World offer free breakfast?

Free breakfast isn’t provided at Palacio de los Duques Gran Meliá - The Leading Hotels of the World, but buffet breakfast is offered for a fee of EUR 50 per person. It's available every day from 7 AM to 11:00 AM.

Is there a casino at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

No, there is no casino at this hotel, but Casino Gran Via (10-min walk) and Casino de Madrid (13-min walk) are nearby.

What time is check-in at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

Free parking is not available at this hotel. Valet parking is available for EUR 45 per day.

Does Palacio de los Duques Gran Meliá - The Leading Hotels of the World have a pool?

Palacio de los Duques Gran Meliá - The Leading Hotels of the World does not have a pool.

Does Palacio de los Duques Gran Meliá - The Leading Hotels of the World have a restaurant?

There are 2 onsite restaurants, offering options like Spanish cuisine and garden views.

Does Palacio de los Duques Gran Meliá - The Leading Hotels of the World have a spa?

There are no spa services available at this hotel.

How close is Palacio de los Duques Gran Meliá - The Leading Hotels of the World to downtown Madrid?

Palacio de los Duques Gran Meliá - The Leading Hotels of the World is 0.4 mi away from Madrid.

Palacio de los Duques Gran Meliá - The Leading Hotels of the World Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 795 out of 916 reviews
Rating 8 - Good. 88 out of 916 reviews
Rating 6 - Okay. 21 out of 916 reviews
Rating 4 - Poor. 8 out of 916 reviews
Rating 2 - Terrible. 4 out of 916 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything, very clean, gorgeous courtyard to relax
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and beautiful property
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Trocon Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast!
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a great location. Staff is fantastic.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly authentic Spain feel, very clean, extremely pleasant staff! Highly recommend!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are exceptional, the hotel stunning & the red level service worth every penny. I cannot rate this hotel or its staff highly enough. If we return to Madrid in the future, we would absolutely stay here again!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Marcos

Liked: Cleanliness, amenities, property conditions & facilities
Very Nice, Staff and Rooms!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Trudy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. All staff were inviting and accommodating. They went above and beyond to make us feel welcome and to attend to our every need. The cafe and dining services were excellent in all ways - selection, taste and service. Highly recommend!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Simon

Liked: Cleanliness, amenities, property conditions & facilities
The staff were excellent and friendly. Loved my stay there.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff who were attentive from the moment you arrived to departure. The concierge was also excellent with some great recommendations. The roof top bar was fabulous with views to the palace and the cathedral. The only negative was the price of the hotel breakfast but there are plenty of fabulous spots to go outside the hotel . This is a truly fabulous hotel but what sets it apart is its staff.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was lovely. It is in a terrific central location, but it is on a quiet street. We stayed on the Red Level, and the access to the lounge was great. I worked there some afternoons, and it made working on vacation a little better! I would not hesitate to return!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, amenities
Todo excelente
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Very nice rooms with the most wonderful tub and shower (bath salts included). Our room was cleaned twice a day - be sure to check the drawers in the bathroom before you leave. The housekeeping staff placing your hairstyling hot irons in them. Rooftop pool and jacuzzi are very inviting with a great view. All in all, great spot in th heart of Madrid.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ervin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and nice hotel
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

joaquin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Amazing staff. Beautiful hotel. Great service. Very welcoming.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Antonius Kornelis

Liked: Cleanliness, amenities, property conditions & facilities
Perfect hotel
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They went above and beyond to make our stay comfortable!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

MARTA

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing! Loved the hotel, the rooftop, the breakfast, everything!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, excellent room and location. The hot tub was closed for the season, but would have been wonderful to use I the 50-60 deg F weather, especially at night. Free use of a car for a day and shuttle throughout Madrid was a terrific amenity. Breakfast was wonderful, but the dinner food was a disappointment for some of our party. The staff was most friendly and accommodating.
Stayed 6 nights in Feb 2026
Verified

8/10 Good

MRS D J BREEZE

Breakfast buffet very good. Warm food well below average Staff in red level lounge very attentive
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Lin

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel I have stayed in.
Stayed 5 nights in Aug 2025