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"Nice room. Well maintained and nice location. Only complaint was a persistent odor coming from the trash collection bin in the common area. " More

By a verified traveller on Sun 07 Jul 2019

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Hotel Description

4-star apartment near Gran Via, connected to a rail/subway station

City center stay

Within a 15-minute walk of this Chamberí apartment, you'll find Gran Via and Plaza de España - Princesa. Puerta del Sol and Plaza Mayor are also within 2 miles (3 km).

Property Amenities

Free WiFi in public areas is available at this apartment.

Free WiFi, kitchens

The soundproofed apartments offer free WiFi and hair dryers. Well-equipped kitchens come with refrigerators, stovetops, microwaves, and dishwashers. Housekeeping is available on request.

Superior Apartment, 2 Bedrooms

Bed Count 4 Twin Beds Maximum Occupancy 4 Max
CA $159* Per night/room 1 Apr. - 2 Apr.

Superior Apartment, 4 Bedrooms

Bed Count 8 Twin Beds Maximum Occupancy 8 Max

Deluxe Apartment, 4 Bedrooms

Bed Count 8 Twin Beds Maximum Occupancy 8 Max

Economy Apartment, 2 Bedrooms (Ground floor)

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Deluxe Apartment, 2 Bedrooms

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Deluxe Duplex, 1 Bedroom

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Slow Suites Luchana ratings based on 3 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Slow Suites Luchana

Everyone (1) Family (2)
4 out of 5
Nice room. Well maintained and nice location. Only complaint was a persistent odor coming from the trash collection bin in the common area.

Posted by on 7 Jul. 2019

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Comment from Hotel Management

24 Aug. 2019 by Slow Suites

Nos llena de alegría que hayan disfrutado de su estancia y que la ubicación haya sido de su agrado. Será un placer volver a recibirle dentro de poco. Reciba un cordial saludo.

5 out of 5
we loved the apartment for its location, its good vibe, its spaciousness, layout, and balconettes over a not-too-busy leafy street. would return in a heartbeat. of course getting checked in and out is a little less automatic than with a hotel but this seemed a small issue compared to the value. felt like a home away from home.

Posted by on 25 May 2019

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Comment from Hotel Management

19 Jun. 2019 by sergio

Thank you so much for your comment, we hope to see you again. Regards

1 out of 5

Very bad staff fraud !

We had a stay for 10 days 5 adults and 2 kids , we were interested to do a tour for Barcelona at the beginning we said we were gonna go but nothing ever was confirmed because we were still thinking about it , later on we decided to leave the kids and we said we were going only 3 adults when we spoke to the guy to say only 3 adults were going he got mad and said the tickets were already paid and that we needed to pay for them somehow or another so I told him that we were not going at all because he didn't give us the option he just made the reservation with out confirming with us. With out even asking before paying for the reservation himself, he was asking to pay for it in cash so I told him we were not paying for it because we didn't agree for him to pay for something that he didn't know if we were gonna be able to go in the beginning. He got really mad that he even threaten us with the police saying that we needed to leave the hotel and blah blah blah so we told him to do whatever he wanted that we were not going period. Plus the hotel was already paid for he couldn't do anything whatsoever so he decided to charge that amount of 1,365euros on the card I gave him when I checked in . Piece of crap! Do not say anything to them even if your interested or if your not sure because they will charge it right then. Poor poor poor customer service this is not U.S this a totally different country who they will treat you like crap. I'm very disappointed on my stay and especially on my

Posted by , from M on 23 May 2017

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Comment from Hotel Management

20 Jun. 2017 by Sergio

Hello, Just a few things. The manager CONFIRMED with you that you want and the external company with you confim you need to pay. it´s not us it´s because the external company. For the next time don´t confim travel you are not sure. Thanks

Property Features

Slow Suites Luchana offers its guests an elevator. Public spaces have free WiFi. This 4-star Madrid apartment is smoke free.

  • 1 building
  • 19 guestrooms or units
  • 5 levels
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Transport

  • Train station: Madrid Recoletos Station (1.7 km / 1.1 mi)
  • Metro station: Bilbao Station (0.1 km / 0.1 mi)

Room Amenities

Slow Suites Luchana offers 19 accommodations with washers/dryers and coffee/tea makers. These individually decorated accommodations have separate sitting areas. Beds feature down comforters. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Madrid apartment provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 49-inch flat-screen televisions come with satellite channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Sitting area
  • Flat-screen television
  • Satellite channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Down blanket
  • Shower
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (heating)
  • Unique decor
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

There is no front desk at this property. This property doesn't offer after-hours check-in. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 7 days before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. Guests are recommended to download the property's AKILES mobile app before check-in.

Guests will receive an email from the property with reservation deposit payment information within 48 hours after booking. The deposit is payable via secure link, due within 72 hours after booking.

This property does not have a front desk. This property doesn't offer after-hours check-in. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 7 days before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. Guests are recommended to download the property's AKILES mobile app before check-in.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 10.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No front desk
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Private entrance
  • Car not required
  • Guest will receive an email before arrival 7 days
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property follows regional sanitization guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guests must register online prior to arrival
  • Property mobile app recommended for guests
  • Property mobile app name AKILES

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 0 per stay
  • A damage deposit of EUR 0 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged
  • Housekeeping fee: EUR 25 per day
  • Crib (infant bed) fee: EUR 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Slow Suites Luchana Apartment Madrid
  • Slow Suites Luchana Apartment
  • Slow Suites Luchana Madrid
  • Slow Suites Luchana
  • Slow Suites Luchana Madrid
  • Slow Suites Luchana Apartment
  • Slow Suites Luchana Apartment Madrid

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.