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4.4 out of 5

"I was charged a $100.00 deposit at check in. My credit card is showing a pending charge of $75.31. The breakfast eggs and sausage was cold. " More

By a verified traveller on Thu 28 Dec 2023

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Hotel Description

3.5-star spa hotel near Palais de Justice

Heart of Montreal

A stay at this Old Montreal hotel places you steps from Palais de Justice and within a 5-minute walk of Notre Dame Basilica. Montreal Science Centre and Jacques Cartier Square are also within half a mile (1 km).

Full-service spa, dining

A full-service spa, an indoor pool, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the gym and free buffet breakfast each morning.

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
CA $149* Per night/room 31 Mar. - 1 Apr.

Suite, 1 King Bed with Sofa bed, Terrace, No View (Terrace)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Suite, 1 King Bed with Sofa bed, Terrace

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Superior Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 5 Max

SpringHill Suites by Marriott Old Montreal ratings based on 8 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for SpringHill Suites by Marriott Old Montreal

Everyone (2) Couples (5) Family (1)
5 out of 5

Posted by on 18 Jun. 2019

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5 out of 5
I was charged a $100.00 deposit at check in. My credit card is showing a pending charge of $75.31. The breakfast eggs and sausage was cold.

Posted by on 28 Dec. 2023

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Comment from Hotel Management

29 Dec. 2023 by Joao Sobral - Superviseur de l'hebergement

Dear Michelle,Thank you for your comments. We are happy you enjoyed your stay. The security deposit is freed upon check in but it may take up to 7 working days to be updated by the bank.

5 out of 5

Posted by on 26 Oct. 2023

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Comment from Hotel Management

15 Nov. 2023 by Joao Sobral - Rooms supervisor

Dear Melinda,thank you for your evaluation. We are happy you enjoyed your stay!

3 out of 5
Loved the restaurant, which I had a hard time finding, but which has character, very charming and quite good. The rest of the hotel is very blend and feels like a bank's lobby. Breakfast is included, which is nice, but is really mediocre and often times not enough tables were available to accommodate all guests. Extra space was offered in a windowless conference room, which was disappointing and contributed to an unpleasant experience. Very friendly personnel, but just not what I would expect for that price and for a 4 star hotel. Very lively, crowded and touristy neighborhood. Not the right location if you like peace and quiet.

Posted by on 6 Sep. 2022

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4 out of 5
Most everything was great. Only negative was that eggs, sausage and potatoes for the breakfast buffet were luke warm at best, and hot water for tea had a coffee taste.

Posted by on 13 Oct. 2019

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3 out of 5
Good breakfast. Additional parking fees seemed high. Hotel is in walking distance of most sites.

Posted by on 5 Oct. 2019

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5 out of 5
Everything was as advertised. Bed was very comfortable

Posted by on 5 Jul. 2019

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5 out of 5
Right In the heart of Old Montreal. Perfect location!

Posted by on 9 Jun. 2019

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Comment from Hotel Management

18 Jun. 2019 by Marie-Eve Dugrenier, Front Office Manager

Glad to hear you enjoyed your stay!

About the SpringHill Suites by Marriott Old Montreal

Location 445 Rue St-Jean Baptiste, Montreal, QC H2Y 2Z7

Property Features

SpringHill Suites by Marriott Old Montreal offers its guests a full-service spa, an indoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and 4 meeting rooms are available. Event space at this hotel measures 6997 square feet (650 square meters) and includes conference space. Spa services, tour/ticket assistance, and multilingual staff are also featured at the business-friendly SpringHill Suites by Marriott Old Montreal. Parking is available for a fee. This 3.5-star Montreal hotel is smoke free.

  • 1 building
  • 124 guestrooms or units
  • 6 levels
  • 6997 sq ft of conference space
  • 650 sq m of conference space
  • Built in 2001
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Lucien L'Allier Station (2.6 km / 1.6 mi)
  • Metro station: Place d'Armes Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

SpringHill Suites by Marriott Old Montreal offers 124 accommodations with iPod docking stations and coffee/tea makers. Accommodations are furnished with double sofa beds. Beds feature pillowtop mattresses. 37-inch flat-screen televisions come with premium cable channels and Netflix. Accommodations at this 3.5-star hotel have kitchenettes with microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room kitchenette
  • Pillowtop beds
  • Pull-out sofa bed
  • IPod dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Netflix
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Travel crib

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Auberge Le Saint-Gabriel - This restaurant specializes in French cuisine and serves dinner only. Happy hour is offered. Reservations are required.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Spa Services

  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 3 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Guests can access their rooms with a mobile device. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Parking height restrictions apply
  • Cash or credit card deposit required
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 3
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free 18
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 35 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott SpringHill Suites Hotel Montreal Old
  • Marriott SpringHill Suites Old Montreal
  • Marriott Springhill Suites Old Montreal Hotel Montreal
  • Montreal Springhill Suites
  • Springhill Suites Montreal
  • SpringHill Suites Marriott Old Montreal Hotel
  • SpringHill Suites Marriott Old Hotel
  • SpringHill Suites Marriott Old Montreal
  • SpringHill Suites Marriott Old
  • SpringHill Suites by Marriott Old Montreal Hotel
  • SpringHill Suites by Marriott Old Montreal Montreal
  • SpringHill Suites by Marriott Old Montreal Hotel Montreal

You should know

  • Pool access available from 6:00 AM to 11:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.