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New Orleans Marriott

4.0 star property
4-star hotel near Canal Street

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Photo gallery for New Orleans Marriott

Exterior
Lobby
Reception
Exterior
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
555 Canal St, New Orleans, LA, 70130
  • Place, Canal Street
    ‪1 min walk‬
  • Place, Caesars New Orleans Casino
    ‪7 min walk‬
  • Place, Caesars Superdome
    ‪14 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Club Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Club Room, 1 King Bed

8.4 out of 10
Very good
(11 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, down comforters, in-room safe, desk

Superior Room, 1 King Bed, City View

7.6 out of 10
Good
(31 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, River View

Premium bedding, down comforters, in-room safe, desk

Superior Room, 1 King Bed, River View

8.6 out of 10
Excellent
(31 reviews)
  • River view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

55-inch flat-screen TV with cable channels, TV, Netflix

Executive Suite, 1 Bedroom

8.4 out of 10
Very good
(5 reviews)
  • River view
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Tower

55-inch flat-screen TV with cable channels, TV, Netflix

Executive Suite, 1 Bedroom, Tower

  • City view
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed

7.4 out of 10
Good
(10 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds

8.6 out of 10
Excellent
(167 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, City View

Premium bedding, down comforters, in-room safe, desk

Superior Room, 2 Double Beds, City View

8.8 out of 10
Excellent
(33 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds

Premium bedding, down comforters, in-room safe, desk

Club Room, 2 Double Beds

8.0 out of 10
Very good
(9 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down comforters, in-room safe, desk

Club Room, 1 King Bed (Mobility Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Tub)

7.6 out of 10
Good
(4 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

9.8 out of 10
Exceptional
(8 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Tower (Mobility Accessible, Tub)

Premium bedding, down comforters, in-room safe, desk

Executive Suite, 1 Bedroom, Tower (Mobility Accessible, Tub)

  • City view
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Tower (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, in-room safe, desk

Executive Suite, 1 Bedroom, Tower (Mobility Accessible, Roll-In Shower)

  • City view
  • 66 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

55-inch flat-screen TV with cable channels, TV, Netflix

Suite, 1 King Bed, Non Smoking

  • City view
  • 66 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed

9.0 out of 10
Wonderful
(157 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

New Orleans

Central New Orleans getaway .Within a 10-minute walk of this French Quarter hotel, you'll find Canal Street and Jackson Square. Café du Monde and French Market are also within half a mile (1 km).

What's nearby

  • Canal Street - 1 min walk - 0.0 km
  • Bourbon Street - 3 min walk - 0.3 km
  • Caesars New Orleans Casino - 7 min walk - 0.6 km
  • Jackson Square - 10 min walk - 0.9 km
  • Caesars Superdome - 14 min walk - 1.2 km

Getting around

  • Canal at Chartres Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 9 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 27 min drive

Restaurants

  • ‪Willie's Chicken Shack - ‬2 min walk
  • ‪Creole House Restaurant & Oyster Bar - ‬1 min walk
  • ‪55 Fahrenheit - ‬1 min walk
  • ‪Popeyes Louisiana Kitchen - ‬2 min walk
  • ‪The Ruby Slipper - ‬3 min walk

About this property

New Orleans Marriott

4-star hotel near Canal Street
New Orleans Marriott offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

You'll find a business center on site. Event space at this hotel measures 86849 square feet (8069 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly New Orleans Marriott. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star New Orleans hotel is smoke free.

  • 1333 guestrooms or units
  • 41 levels
  • 2 dining venues
  • 86849 sq ft of conference space
  • 8069 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
New Orleans Marriott offers 1333 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 55-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include designer toiletries and hair dryers.

This New Orleans hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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  • Pool
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  • Free WiFi
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includes taxes & fees
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 12.95 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 62.28 per day; includes in/out privileges)
  • Limited onsite valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 24 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Smooth flooring in room
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Netflix
  • Pay movies
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 28.75 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 24.00 per person
  • Fee for in-room wireless internet: USD 12.95 per night (rates may vary)
  • Valet parking fee: USD 62.28 per day (in/out privileges)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher and a deadbolt lock in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Hotel New Orleans
Marriott New Orleans
New Orleans Marriott
Marriott New Orleans Hotel
Marriott Metairie
Marriott New Orleans Metairie At Lakeway Hotel Metairie
Metairie Marriott
Marriott New Orleans
New Orleans Marriott Hotel
New Orleans Marriott New Orleans
New Orleans Marriott Hotel New Orleans

New Orleans Marriott Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1201 out of 1851 reviews
Rating 8 - Good. 355 out of 1851 reviews
Rating 6 - Okay. 170 out of 1851 reviews
Rating 4 - Poor. 68 out of 1851 reviews
Rating 2 - Terrible. 57 out of 1851 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

Chrystal

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Room wasnt ready at check in time. We got downgraded to a “non renovated room” that smelled musty. Pillows were very hard. No water in the room.
Stayed 2 nights in Dec 2025

8/10 Good

SEYIT

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location a little bit old rooms
Stayed 1 night in Nov 2025

10/10 Excellent

Maria

Stayed 2 nights in Dec 2025

10/10 Excellent

Brijesh

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great place at a good spot on canal street for all your NOLA tourism needs!
Stayed 4 nights in Dec 2025

10/10 Excellent

Xavier

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
All good!!!!
Stayed 1 night in Dec 2025

6/10 Okay

Faria

Liked: Cleanliness, amenities, property conditions & facilities
Yes, but they gave us room beside the elevator and was noisy
Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Stayed 1 night in Dec 2025

8/10 Good

Pak Yin

Stayed 4 nights in Dec 2025

10/10 Excellent

Rebecca

Travelled with family
Nice room, friendly staff.
Stayed 2 nights in Dec 2025

10/10 Excellent

Steve

Stayed 1 night in Dec 2025

10/10 Excellent

Nyrisha

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff was great and wonderful location! Second time staying here.
Stayed 3 nights in Dec 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 5 night stay. Modern hotel, good gym and great location
Stayed 5 nights in Dec 2025

10/10 Excellent

TaNesha

Travelled with group
Liked: Staff & service, amenities
The hotel was walking distance to everything, check in was fast, but my favorite was the valet parking associates. They all were very friendly, and super nice. And the valet cashier, was so sweet, she had the prettiest smile. Valet was tremendous.
Took from our room, we stayed on the 18th floor
The view waking up was so beautiful
Stayed 1 night in Dec 2025

10/10 Excellent

NEDA, woodland hills

Stayed 4 nights in Dec 2025

10/10 Excellent

Radu

Stayed 1 night in Dec 2025

10/10 Excellent

Patrick

Liked: Cleanliness, property conditions & facilities
Good
Stayed 2 nights in Dec 2025

10/10 Excellent

Smitha

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing room amd view. Super clean
Stayed 1 night in Dec 2025

10/10 Excellent

Karen

Stayed 1 night in Dec 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Dec 2025

8/10 Good

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
Clean facilities
Stayed 2 nights in Dec 2025

2/10 Terrible

Mark

Business traveller
Disliked: Cleanliness, staff & service
when we checked in they said they have no record of us. we had confirmation from hotel the night before and I provided the Hotel.com confirmation page. they said the confirmation number was wrong. They found nothing and there was nothing they could do about it. the said to call Hotel.com but it wasnt their fault. I stood at front desk and called Hotel.com. while waiting they said Oh we found it. On Hotel.com, they have my name correct at Mark H thiemens. The marriot had hthiemens/mark. It only took and hour plus of hearing we were wrong to get this far and they blamed me or you. they had the reservation and saw we had breakfast for 2 paid for when we checked out they gave us the bill and it was in excess of $500. They double charged us for breakfast a second time and claimed that they had no record of our breakfast being paid though when we checked in they confirmed that we did as did the breakfast person itsef. It took another hour of them going back and forth with their Motel manager to figure out hat we were right. we asked to speak to the manager, but after asking the manager the comment we got was we can write it in the review The floors were rarely cleaned and the one bed had a 5 inch deep bowl about dinner plate diameter the rooms when we came were freezing and the thermostat didnt work. at 8 pm no one would answer and we only got a robot that didnt understand. it took a very long time before we got any help. outside temp was 33 degrees in new orleans.
Stayed 7 nights in Dec 2025

10/10 Excellent

CECIL

Liked: Cleanliness, amenities, property conditions & facilities
Yes, everything was nice and clean. Staff was very attentive.
Stayed 3 nights in Dec 2025

4/10 Poor

Madison

Travelled with partner
When we checked in they very quickly spoke about these $30 gift cards and a $15 food voucher per day. Had to ask several times to explain it, then found out the gift cards work for like only 4 things that cost like 80$ per person. Bathroom was dirty with hair and dirt on the floor, shower took 5 mins to even get warm, shower faucet was dirty. Bed sheets barely fit the bed, no microwave in the room. Fridge was getting up to 47 degrees and was warm. Front desk rarely was there and never answered the phone. Then when we checked out they tacked on a bunch of fees because “Expedia doesn’t make you pay for them” the fees were for the gift cards we didn’t even want. Then I was charged an extra $30 that wasn’t included in the receipt, now I have to call and figure that out. And no breakfast. It looks fancy and has some features but I wasn’t impressed with the cleanliness and extra fees
Stayed 5 nights in Dec 2025

10/10 Excellent

wayne

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
All was great
Stayed 1 night in Dec 2025

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the pantry, bar and Starbucks
Stayed 3 nights in Dec 2025