Sonesta ES Suites New Orleans Convention Center

3.5 star property
3.5-star hotel near Ernest N. Morial Convention Center

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Photo gallery for Sonesta ES Suites New Orleans Convention Center

Relax in our serene garden, complete with a gazebo and umbrellas, surrounded by lush trees and a nearby pool.
Relax in a spacious lounge with a round table and comfortable seating, surrounded by large windows offering a view of the outdoors.
Relax in a serene outdoor space surrounded by lush greenery and a gazebo, perfect for unwinding near the hotel's amenities.
Welcome to our hotel, featuring a modern entrance with large windows and a flat roof, surrounded by lush greenery.
Enjoy casual dining at this outdoor eatery with a food truck serving a variety of options.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Parking available

Explore the area

View in a map
345 St Joseph St., New Orleans, LA, 70130
  • Ernest N. Morial Convention Center
    ‪5 min walk‬
  • Caesars New Orleans Casino
    ‪10 min walk‬
  • Canal Street
    ‪11 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, Multiple Beds (Two Bedroom Suite - 2 Queens - 2 Bath)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, Multiple Beds (One Bedroom)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

8.8 out of 10
Excellent
(12 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

New Orleans

Heart of New Orleans.Within a 10-minute walk of this Arts/Warehouse District hotel, you'll find Ernest N. Morial Convention Center and National World War II Museum. Canal Street and Caesars New Orleans Casino are also within 2 miles (3 km).

What's nearby

  • Ernest N. Morial Convention Center - 5 min walk - 0.5 km
  • National World War II Museum - 5 min walk - 0.5 km
  • Caesars New Orleans Casino - 10 min walk - 0.9 km
  • Canal Street - 11 min walk - 1.0 km
  • Bourbon Street - 15 min walk - 1.3 km

Getting around

  • Saint Charles at Saint Joseph Stop - 5 min walk
  • New Orleans Union Passenger Terminal - 13 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Cochon Restaurant - ‬3 min walk
  • ‪Pêche Seafood Grill - ‬4 min walk
  • ‪Gus's World Famous Fried Chicken - ‬4 min walk
  • ‪Cochon - ‬3 min walk
  • ‪Lucy's Retired Surfers Bar & Restaurant - ‬5 min walk

About this property

Sonesta ES Suites New Orleans Convention Center

3.5-star hotel near Ernest N. Morial Convention Center
Sonesta ES Suites New Orleans Convention Center offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 700 square feet (65 square meters) and includes conference space. The business-friendly Sonesta ES Suites New Orleans Convention Center also features barbecue grills, a picnic area, and coffee/tea in a common area. Parking is available for a fee.

This 3.5-star New Orleans hotel is smoke free.

  • 1 building
  • 231 guestrooms or units
  • 4 levels
  • 700 sq ft of conference space
  • 65 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Sonesta ES Suites New Orleans Convention Center offers 231 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium digital channels and Netflix. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 47 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Ceiling hoist
  • Elevator (41 inch wide door)
  • Handrails in stairways (30 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay
  • A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 47 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. The property is professionally cleaned.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Residence Inn Aparthotel New Orleans Downtown
Residence Inn New Orleans Downtown
New Orleans Residence Inn
Residence Inn New Orleans Hotel New Orleans
Residence Inn New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown
Resince Inn riott New Orleans
Residence Inn by Marriott New Orleans Downtown
Sonesta ES Suites New Orleans Convention Center Hotel
Sonesta ES Suites New Orleans Convention Center New Orleans

Sonesta ES Suites New Orleans Convention Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1483 out of 2600 reviews
Rating 8 - Good. 622 out of 2600 reviews
Rating 6 - Okay. 270 out of 2600 reviews
Rating 4 - Poor. 104 out of 2600 reviews
Rating 2 - Terrible. 121 out of 2600 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

JOSEPH, East Elmhurst

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms. The building itself looks like an old factory converted to a hotel. Also, the parking in the area is too expensive.
Stayed 2 nights in May 2025

2/10 Terrible

Chasity

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t Go !

Horrible! Bugs in the sofa and trash/dirty lien in the hallway!
Stayed 1 night in May 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
That’s the only hotel I stay in when I visited
Stayed 1 night in May 2025

10/10 Excellent

Renald

Stayed 1 night in May 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here one night before my cruise. It was a perfect location, a couple blocks to the port. It was an easy 10 minute walk to the ship. Breakfast was great. The air conditioning was nice and cold. Front desk staff was very nice. Ask for a bag of ice when you check in. They don’t have ice machines on each floor. The uber was almost $50 bucks from the airport but you can walk to the ship so you only needed it one way. It’s an older hotel but lots of charm. I would stay here again.
Stayed 1 night in Apr 2025

8/10 Good

Mumin

Stayed 3 nights in Apr 2025

8/10 Good

VERNE, Rhinelander

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was really good. Loved he outside patio for eating breakfast.
Stayed 2 nights in Apr 2025

8/10 Good

KERRY

Travelled with partner
Liked: Cleanliness
older property , good value for the area , large rooms
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms along the street can be a little noisy.
Stayed 2 nights in May 2025

10/10 Excellent

Denise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Denise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good people and place

Great place to stay. A lot to do within walking distance. Staff is amazing and so friendly. Will definitely stU here again next time in Nola
Stayed 1 night in May 2025

8/10 Good

Reid

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Shelia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Joe

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Front Desk staff were very friendly and hospitable. Especially the lady on Sunday morning-working the Front Desk. She helped me get my glasses fixed, finding a screw, and screwdriver, and getting maintenance to come up and help me. I didn't catch her name though. She was there on Sunday morning, about 8:30am. I loved her antedotes about fixing things! We nicknamed her Ms. Fixit! Can you give her a raise? Thank you for a great time in New Orleans, I would love to return and stay again.
Stayed 3 nights in May 2025

10/10 Excellent

ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to have a pool
Stayed 3 nights in May 2025

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was decent. Don't think it was as good as the 9.0 rating everyone gives it
Stayed 3 nights in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! We’ll be back!
Stayed 11 nights in Apr 2025

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value and location

The location is great, you're not in the middle of all the action, but you're only 15 minutes away (walking) from the fun. It was quiet the entire stay. The room had everything we needed. My only complaint was the bed wasn't comfortable. It was very hard/firm. Also do not think you HAVE to pay for parking. We were there 4 days during jazz fest and was able to park on the street the whole time for free. We would stay here again.
Stayed 3 nights in May 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay at Sonesta

Stayed for a quick weekend getaway. It was comfortable and met our needs for an overnight stay. Free breakfast was good. And they accommodated holding our bags before check in and after check out so we could enjoy the city. Full kitchen would be great for someone needing extended stay.
Stayed 1 night in May 2025

2/10 Terrible

Jamondrick

Stayed 1 night in May 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was professional, accommodating, and extremely helpful. The room was clean and comfortable. Wonderful stay!
Stayed 1 night in May 2025

10/10 Excellent

Luis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday fun!

It was my birthday weekend and it was a blast. I liked that it felt more like an apartment than a hotel. I especially enjoyed that there were ceiling fans in the bedroom and in the living room. Would definitely stay here again
Stayed 3 nights in Apr 2025

10/10 Excellent

Alexander

Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Room comfort

Wish it had been better

The staff — OUTSTANDING! The room — not so much. It was difficult to regulate the air-conditioning (too hot or too cold), not enough linens, no blow dryer, not enough paper products, housekeeping only if requested 24-hours in advance, and most disappointing, the sofa bed was nearly unusable as the mattress was thin and way past its date of expiration. Breakfast was passable and the location is good for long walks to the French Quarter. Based on the extraordinary quality of the staff, we had hoped for a better experience.
Stayed 6 nights in Apr 2025