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St Charles Coach House, an Ascend Collection Hotel

3.0 star property
Art Deco hotel with free WiFi, connected to a rail/subway station in New Orleans

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Photo gallery for St Charles Coach House, an Ascend Collection Hotel

Exterior
Meeting facility
Exterior
Lobby sitting area
Room, 1 King Bed, Non Smoking, Balcony

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

View in a map
2001 Saint Charles Ave, New Orleans, LA, 70130
  • Place, National World War II Museum
    ‪14 min walk‬
  • Place, Caesars Superdome
    ‪2 min drive‬
  • Place, Port of New Orleans
    ‪2 min drive‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(25 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony

Room, 1 King Bed, Non Smoking, Balcony

Room, 1 King Bed, Non Smoking, Balcony

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed, Nonsmoking, Upgrade

1 King Bed, Nonsmoking, Upgrade

1 King Bed, Nonsmoking, Upgrade

9.6 out of 10
Exceptional
(11 reviews)
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(39 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(32 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Non Smoking

Deluxe Room, Non Smoking

Deluxe Room, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

New Orleans

City center stay.Your stay at this Central City hotel places you within 2 miles (3 km) of National World War II Museum and Ernest N. Morial Convention Center. Smoothie King Center and Port of New Orleans are also within 2 miles (3 km).

What's nearby

  • National World War II Museum - 14 min walk - 1.3 km
  • Caesars Superdome - 2 min drive - 2.2 km
  • Port of New Orleans - 2 min drive - 2.2 km
  • Ernest N. Morial Convention Center - 2 min drive - 1.8 km
  • Caesars New Orleans Casino - 3 min drive - 2.6 km

Getting around

  • St. Charles at St. Andrew Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 18 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 26 min drive

Restaurants

  • ‪Hot Tin - ‬2 min walk
  • ‪Burger King - ‬5 min walk
  • ‪Houston's Restaurant - ‬2 min walk
  • ‪Tacos & Beer - ‬5 min walk
  • ‪Avenue Cafe - ‬1 min walk

About this property

St Charles Coach House, an Ascend Collection Hotel

Art Deco hotel with free WiFi, connected to a rail/subway station in New Orleans
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center, 3 meeting rooms, and coworking spaces. Event space at this hotel measures 6500 square feet (604 square meters) and includes a conference center. A library, a terrace, and a vending machine are also featured at the business-friendly St Charles Coach House, an Ascend Collection Hotel. The hotel can provide concierge services and wedding services. Self parking is free. A complete renovation of St Charles Coach House, an Ascend Collection Hotel was completed in December 2019.

This Art Deco New Orleans hotel is smoke free.

  • 1 building
  • 44 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 6500 sq ft of conference space
  • 604 sq m of conference space
  • Built in 1927
  • Business center (24 hours)
  • Conference center
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
St Charles Coach House, an Ascend Collection Hotel offers 44 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Beds feature pillowtop mattresses. Televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

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Property amenities

Family friendly

  • Children's books
  • Children's games
  • In-room refrigerator
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Things to do

  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Elevator (40 inch wide door)
  • Handrails in stairways (35 inches high)
  • Hardwood flooring in public areas
  • Lever door handles
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 43-inch TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 2.97 per night
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking and high chair. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at St Charles Coach House, an Ascend Collection Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Clarion Grand Boutique
Clarion Grand Boutique New Orleans
Clarion Hotel Grand
Clarion Hotel Grand Boutique
Clarion Hotel Grand Boutique New Orleans
Grand Boutique
Grand Clarion Hotel
St Charles Coach House Hotel New Orleans
St Charles Coach House Hotel
St Charles Coach House New Orleans
St Charles Coach House
St Charles Coach House, Ascend Hotel Collection Hotel
St Charles Coach House an Ascend Hotel Collection Member
St Charles Coach House, Ascend Hotel Collection New Orleans

St Charles Coach House, an Ascend Collection Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 691 out of 1011 reviews
Rating 8 - Good. 226 out of 1011 reviews
Rating 6 - Okay. 54 out of 1011 reviews
Rating 4 - Poor. 23 out of 1011 reviews
Rating 2 - Terrible. 17 out of 1011 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

I really enjoyed my stay. The bed, the room and everything were very comfortable my only disappointment is that my refrigerator went out and my TV could only get one channel. We drove and the parking was free that was an advantage.
Stayed 3 nights in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming, cozy, and full of NOLA soul — the perfect St. Charles stay!
Stayed 4 nights in Jul 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to the trolley stop. Super convenient. Amazing great staff. Easy, free parking.
Stayed 2 nights in Jun 2025

10/10 Excellent

Moneke

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

412 to the 504

I loved this hotel! The staff were friendly and helpful. They were able to accommodate an early arrival/check in annnnnd gave us wonderful NOLA recommendations.
Stayed 4 nights in Jul 2025

10/10 Excellent

Nikki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always enjoy my stay. Lovely hotel that’s centrally located to anywhere you need to go.
Stayed 1 night in Jul 2025

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel, so clean comfy and perfect location

The hotel is amazing. The location is perfect, trolley car stop outside the front door, coffee shop/cafe next door is awesome, and so easy to get to the quarter, plus FREE parking! the hotel covers all the details, clean, very clean, and quiet. Sunscreen and bug spray at front desk, real glassware and carafes in room, comfy beds, and a friendly greeting from entire staff each morning. Indoor parking gets locked/ monitored each night for extra security. Cozy seating areas around and inside property. We stayed in middle of summer, so low season where rates are fantastic! We will be using this location every time we visit New Orleans in the future.
Stayed 2 nights in Jul 2025

10/10 Excellent

MANDY

Liked: Cleanliness, staff & service, property conditions & facilities
Loved staying here!
Stayed 5 nights in Jul 2025

10/10 Excellent

Leah C

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent spot!

Great service and great, convenient, clean hotel right on the St. Charles streetcar line!
Stayed 3 nights in Jul 2025

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 2 nights in May 2025

4/10 Poor

Scott

Travelled with family
Stayed 1 night in Jul 2025

8/10 Good

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The elevator room! NOISY!!

Room next to elevator. Literally one step away. This spot is usually where you may find a vending machine. The only elevator on the property. I could hear every time someone used it.
Stayed 1 night in Jul 2025

10/10 Excellent

Joshua

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was super nice and close to the streetcar
Stayed 1 night in Jul 2025

10/10 Excellent

Deymen, Brooklyn

Travelled with family
Liked: Cleanliness, property conditions & facilities
Vicinity
Stayed 3 nights in Jul 2025

10/10 Excellent

Dawn

Liked: Amenities
Very friendly and pleasant staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Leticia

Stayed 1 night in Jul 2025

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Cornelius

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I’d stay again. I love it

Awesome stay!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Elizabeth, Clinton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located and the room was very clean. I really like the parking set up...covered, safe, close to entrance & secured after 9pm. Would definitely stay there again. Staff was friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Steve

Travelled with family
Liked: Amenities
The staff was great. Free parking is a plus. The dispensers in the shower needed to be refilled. No soap.
Stayed 1 night in Jul 2025

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was clean and smelled really good (this is big for me) but the hotel staff was amazing. The front desk was helpful and fun to interact with and the cleaning staff went over and beyond in keeping us well taken care of
Stayed 4 nights in Jul 2025

10/10 Excellent

Makesha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and room was really cute.
Stayed 1 night in Jul 2025

10/10 Excellent

Rashawndalyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Jul 2025

10/10 Excellent

LaDonni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I've stayed at. The staff was extremely friendly and helpful. The property was clean, well maintained, and quite. They even had umbrellas at the front desk to use if you forgot yours, which I did. Overall an amazing stay. I will stay again whenever I visit New Orleans.
Stayed 3 nights in Jul 2025

10/10 Excellent

Latonya

Stayed 2 nights in Jul 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heart of St Charles

Romantic getaway. Great visit during the week. We were even upgraded to a balcony view. While they do not offer room service, there are a plethora of local spots to venture out and enjoy. Staff was lovely and attentive not a huge hotel so it was not noisy. Street car is easily accessible to take you into the Quarter.
Stayed 2 nights in Jul 2025