Hyatt Place New York City/Times Square

4.0 star property
4-star hotel near Times Square

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Photo gallery for Hyatt Place New York City/Times Square

Bar (on property)
Creator video
Lobby sitting area
Fitness facility
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
350 West 39th St, New York, NY, 10018
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Rockefeller Center
    ‪13 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪34 min drive‬

Room options

Room, 2 Double Beds, City View

8.2 out of 10
Very good
(10 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, City View

7.2 out of 10
Good
(9 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, City View

8.6 out of 10
Excellent
(38 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Shower)

8.4 out of 10
Very good
(19 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible (Shower)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

8.0 out of 10
Very good
(44 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room (2 Double Beds with Sofa bed)

  • 23 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Room, 2 Double Beds (High Floor)

7.4 out of 10
Good
(30 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (High Floor)

7.6 out of 10
Good
(17 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room (2 Double Bed with Sofabed, High Floor)

7.6 out of 10
Good
(22 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (High Floor)

7.8 out of 10
Good
(58 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(129 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

8.6 out of 10
Excellent
(172 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed (Specialty)

8.8 out of 10
Excellent
(9 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

New York

Manhattan stay.Within a 10-minute walk of this Manhattan hotel, you'll find Times Square and Madison Square Garden. Rockefeller Center and Empire State Building are also within 2 miles (3 km).

What's nearby

  • Madison Square Garden - 6 min walk - 0.6 km
  • Times Square - 6 min walk - 0.6 km
  • Rockefeller Center - 13 min walk - 1.1 km
  • Empire State Building - 16 min walk - 1.4 km
  • Grand Central Terminal - 16 min walk - 1.4 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 4 min walk
  • Penn Station - 11 min walk
  • LaGuardia Airport (LGA) - 37 min drive

Restaurants

  • ‪The Placery - ‬1 min walk
  • ‪Tranzit - ‬2 min walk
  • ‪The Bar Room At Altair - ‬2 min walk
  • ‪Theory Lounge - ‬3 min walk
  • ‪Blue Ruin - ‬2 min walk

About this property

Hyatt Place New York City/Times Square

4-star hotel near Times Square
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center, 2 meeting rooms, and coworking spaces are available. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Hyatt Place New York City/Times Square.

This 4-star New York hotel is smoke free.

  • 1 building
  • 520 guestrooms or units
  • 26 levels
  • Meeting rooms
  • Built in 2019
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hyatt Place New York City/Times Square offers 520 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

Property amenities

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 0.5 miles (USD 60 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 49-inch flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in fee: USD 114.75
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per week
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 60 per day (2625 ft away)
  • Pet fee: USD 100 per pet, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 114.75 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt York City Times Square
Hyatt Place New York City/Time Square
Hyatt Place New York City/Times Square Hotel
Hyatt Place New York City/Times Square New York
Hyatt Place New York City/Times Square Hotel New York

Hyatt Place New York City/Times Square Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1790 out of 3579 reviews
Rating 8 - Good. 990 out of 3579 reviews
Rating 6 - Okay. 468 out of 3579 reviews
Rating 4 - Poor. 162 out of 3579 reviews
Rating 2 - Terrible. 169 out of 3579 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

RANDALL, PHILADELPHIA

Travelled with partner
Liked: Cleanliness
Heat didn’t work had to switch rooms. New room heat barely worked and was very loud. My room door was directly in front of the elevators. So all night long all you heard was people right outside my door.
Stayed 1 night in Jan 2026

6/10 Okay

Jonathan

Travelled with family
Liked: Cleanliness
The payment system was down for about an hour from time arrived. We went got something to eat then came back and it was back online so could give us room key. First room heat wasn't working, they moved us to another room within hour of complaint. Staff were nice and helpful through everything. Made the stay enjoyable
Stayed 2 nights in Jan 2026

10/10 Excellent

DARRELL, WOODBRIDGE

Stayed 2 nights in Jan 2026

8/10 Good

Eufemia Encinares

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Its accessible, good staff
Stayed 2 nights in Dec 2025

4/10 Poor

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Arrived and check in was smooth and hotel clean. There were no sheets for the pull out sofa bed and had to be requested from the front desk. Additional towels and a blanket was left in the room but still no sheets. Had to call a second time to get the sheets. Attempted to take a shower and the drain was clogged so the shower would not drain. Went to the front desk an asked for maintenance or a new room since it was 10:30pm and we are traveling with 3 kids. Maintenance showed up and worked on snaking the drain until 11:45.
Stayed 1 night in Nov 2025

2/10 Terrible

Tracey

Stayed 3 nights in Oct 2025

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed our stay! Excellent location and love the vibe of Hyatt Place. Would definitely stay again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Joseph

Stayed 3 nights in Nov 2025

10/10 Excellent

Yamil, San Juan

Stayed 4 nights in Oct 2025

8/10 Good

Surbhi

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast menu is good.
Stayed 2 nights in Nov 2025

10/10 Excellent

Carmen

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are clean and a decent size for the city!
Stayed 1 night in Nov 2025

6/10 Okay

DIARA

Stayed 3 nights in Nov 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Mirlinda

Yes
Stayed 1 night in Oct 2025

6/10 Okay

Diana

Stayed 2 nights in Nov 2025

2/10 Terrible

johanna

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Room was worn, old furniture, rude staff & room service was not provided for my 3 day stay! When I asked why not, I was told they were fully booked and I needed to ask, mind you 8pm at night? And traveling with a child that has special needs, and not being provided accommodations that were listed on the website is ridiculous. Fought for a refund, but the hotel would not offer any compensation for such a terrible stay most disappointing stay ever coming to NYC never again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Raul E

Stayed 2 nights in Oct 2025

8/10 Good

Casey

Stayed 2 nights in Oct 2025

10/10 Excellent

Misty

Stayed 1 night in Nov 2025

10/10 Excellent

steve

Stayed 1 night in Oct 2025

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good city location. Busy hotel and the rooms were small.
Stayed 4 nights in Nov 2025

10/10 Excellent

Sahar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, and staff were excellent
Stayed 5 nights in Oct 2025

10/10 Excellent

Kristina

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic stay
Stayed 2 nights in Oct 2025

8/10 Good

chine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Gladys

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, front desk personnel very professional and friendly
Stayed 2 nights in Oct 2025