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Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG

3.0 star property
3-star family-friendly hotel, connected to the convention center in Haig

Choose dates to view prices

Photo gallery for Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG

Meeting facility
Exterior
1 bedroom, premium bedding, desk, soundproofing
Exterior
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Breakfast available
  • 24/7 front desk

Explore the area

View in a map
327 Ontario St, St. Catharines, ON, L2R5L3
  • Place, Meridian Centre
    ‪6 min drive‬
  • Place, FirstOntario Performing Arts Centre
    ‪6 min drive‬
  • Place, Brock University
    ‪12 min drive‬
  • Airport, Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, desk, soundproofing

Standard Room, 1 King Bed

8.4 out of 10
Very good
(7 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

1 bedroom, premium bedding, desk, soundproofing

Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

1 bedroom, premium bedding, desk, soundproofing

Suite, 1 King Bed, Jetted Tub

7.6 out of 10
Good
(11 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, desk, soundproofing

Standard Room

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, desk, soundproofing

Suite, 1 Bedroom

8.0 out of 10
Very good
(15 reviews)
  • 29 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, desk, soundproofing

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(31 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, desk, soundproofing

Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

St. Catharines

City center stay.Your stay at this Haig hotel places you within 3 miles (5 km) of FirstOntario Performing Arts Centre and Meridian Centre. Port Dalhousie Pier Marina and Lake Ontario are also within 3 miles (5 km).

What's nearby

  • Montebello Park - 4 min drive - 1.8 km
  • Meridian Centre - 6 min drive - 4.0 km
  • FirstOntario Performing Arts Centre - 6 min drive - 4.0 km
  • Royal Canadian Henley Rowing Course - 7 min drive - 5.4 km
  • Brock University - 12 min drive - 12.5 km

Getting around

  • St. Catharines Station - 11 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 70 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Starbucks - ‬4 min drive
  • ‪Tim Hortons - ‬19 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Chuck’s Roadhouse - ‬14 min walk

About this property

Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG

3-star family-friendly hotel, connected to the convention center in Haig
Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 19375 square feet (1800 square meters) and includes a conference center. A rooftop terrace, barbecue grills, and an arcade/game room are also featured at the family-friendly Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG. Self parking is free.

This 3-star St. Catharines hotel is smoke free.

  • 1 building
  • 181 guestrooms or units
  • 9 levels
  • 2 bars or lounges
  • Meeting rooms
  • 19375 sq ft of conference space
  • 1800 sq m of conference space
  • Built in 1970
  • Terrace on the roof
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Lockers available
  • Coffee shop
  • Dining venue
Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG offers 181 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

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Hampton Inn by Hilton St. Catharines Niagara
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  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, 1,131 reviews
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CA $146 total
includes taxes & fees
Nov 23 - Nov 24
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Property amenities

Family friendly

  • Arcade/game room
  • Bowling alley
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CAD 5 to 25 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Bowling alley
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (27 inches high)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 69.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 300.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 5 to 25 per person
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: CAD 69.00 (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property uses a grey water recycling system.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel St. Catharines
Holiday Inn St. Catharines
Holiday Inn Hotel Suites St. Catharines Conference Center

Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 445 out of 1000 reviews
Rating 8 - Good. 319 out of 1000 reviews
Rating 6 - Okay. 128 out of 1000 reviews
Rating 4 - Poor. 57 out of 1000 reviews
Rating 2 - Terrible. 51 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Nawal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Steve

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Jorge

Liked: Property conditions & facilities
I had to wait a long time to get my room, and the bearded man at reception was unfriendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Taiba

Stayed 1 night in Aug 2025

10/10 Excellent

Hieu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Cynthia

Liked: Staff & service
Disliked: Cleanliness
The restaurant had excellent food. But bathroom shower tiles were covered in pick mold.
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Stayed 1 night in Jul 2025

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

James

Stayed 1 night in Jul 2025

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All good

Easy one night stay and good breakfast! No issues
Stayed 1 night in Jul 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great staff
Stayed 2 nights in Jul 2025

10/10 Excellent

ledy

Stayed 4 nights in Jul 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Jasdeep

Stayed 1 night in Jul 2025

8/10 Good

Shauna, Courtice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Business traveller, Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Disapointed

There are two different hotels sharing the same building and reception area. However, the level of service and treatment varies depending on which hotel you’re booked with. For instance, Holiday Inn guests receive a made-to-order breakfast from a limited menu (eggs, yogurt, or pancakes), while guests of the other hotel are offered a continental breakfast. This distinction was not communicated to us during check-in. We paid extra expecting access to the continental breakfast, and were very disappointed to learn the next morning that we would need to go to a nearby restaurant instead. Additionally, the cleanliness of our room was unacceptable. The floor was extremely dirty, with dust, hair, and crumbs scattered throughout. Considering the price point, the poor room conditions and the lack of transparency about breakfast were absolutely unacceptable.
Stayed 1 night in Jul 2025

6/10 Okay

Manvir

Disliked: Cleanliness, staff & service
Floors were sticky, bathrooms were not clean.
Stayed 1 night in Jul 2025

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Erin

Stayed 2 nights in Jul 2025

8/10 Good

Nicole

Travelled with family, Travelled with partner
Liked: Amenities
This hotel was quiet and clean. Bed was comfortable. Easy and quick check in. Pool was clean but over chlorinated. I wish breakfast was included otherwise everything was great and staff were friendly.
Stayed 1 night in Jul 2025

8/10 Good

MELANIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Large gaps along the bottoms of the room doors meant that noise from the hallway was easily heard. After speaking to the front desk, they explained the gap was necessary for the HVAC system to work properly. We used a few towels at the base of the door to cut the noise and it worked well. Everything else about our stay was great!
Stayed 2 nights in Jul 2025

10/10 Excellent

Shawn

Stayed 1 night in Jul 2025