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Clifton Victoria Inn at the Falls

2.5-star property
5591 Victoria Ave, Niagara Falls, ON 1-855-887-0424
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3.5 out of 5
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See all 70 Travelocity Reviews

"The place is very rundown. It definitely needs some upkeep. The only good thing is the location. " More

By a verified traveller on Wed 16 Oct 2019

Points Of Interest

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Hotel Description

Hotel near Fallsview Indoor Waterpark in Niagara Falls

Heart of Niagara Falls

With a stay at this Niagara Falls hotel, you'll be within a 5-minute walk of Fallsview Indoor Waterpark and Clifton Hill. Casino Niagara and Ripley's Believe it or Not are also within half a mile (1 km).

Water park, indoor pool

A water park and an indoor pool are featured at this smoke-free hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the sauna and free perks like continental breakfast and free self parking.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with satellite channels, the 127 guestrooms offer free WiFi and coffee/tea makers. Other amenities include free newspapers, safes, and ironing boards.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$104* Per night/room 3 May - 4 May

Junior Suite, 1 Bedroom, Jetted Tub, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Room, 2 Queen Beds (Waterpark Package - Across the Street from Fallsview Indoor Waterpark)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Family Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room, Jetted Tub

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds (Waterpark Package - Across the Street from Fallsview Indoor Waterpark)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Clifton Victoria Inn at the Falls ratings based on 70 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Clifton Victoria Inn at the Falls

Everyone (28) Couples (7) Family (11)
2 out of 5
Hotel only had one of two elevators working and the hot tub was not working over family day weekend.

Posted by on 17 Feb. 2020

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Comment from Hotel Management

19 Feb. 2020 by CVI

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4 out of 5
near water park. Unhappy that staff would not let us leave car a few hours after check out , while in water park. even though lot was not full.

Posted by on 4 Jun. 2019

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Comment from Hotel Management

6 Jun. 2019 by Courtney

Thank you for staying with us, we appreciate your feedback.

1 out of 5
Everything. Would but bet coming back. This is our 4th time and each one has been worse than the previous.

Posted by on 29 Dec. 2019

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Comment from Hotel Management

30 Dec. 2019 by Courtney

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2 out of 5
Water was leaking onto the window seals from rain & snow. We had to line it with bathroom towels and they were soaked. Ceiling/wallpaper was falling down from it. Bathroom fan was broke & made such a loud noise that we had to unplug it. (you couldn't hear each other talking it was that loud). Ironing board was broke, light bulbs didn't seem to fit fixtures so they would blink on & off. (we had to keep tightening them). Hotel needs repairs, but with great location.

Posted by on 10 Dec. 2019

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Comment from Hotel Management

12 Dec. 2019 by courtney

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

1 out of 5
I would never come back to this hotel, the room was very dirty, dust was every where, sheet wasn’t clean, bed wasn’t comfortable at all, the worse hotel I have ever been

Posted by on 24 Oct. 2019

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Comment from Hotel Management

9 Nov. 2019 by courtney

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

3 out of 5
The place is very rundown. It definitely needs some upkeep. The only good thing is the location.

Posted by on 16 Oct. 2019

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Comment from Hotel Management

9 Nov. 2019 by courtney

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2 out of 5
Room needed some work. TV is poor, no TV guide, channel selection/availability is poor. Pool was dirty. Hot tub and sauna both out of order.

Posted by on 23 Sep. 2019

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Comment from Hotel Management

9 Nov. 2019 by courtney

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4 out of 5
Rooms faced the atrium area so you heard all talking or swimming, or eating that was going on. Carpets were buckling in room. You put the power on tv and it gives you 2 choices and NONE are to watch regular tv. I eventually figured out mine, but my relatives in the room next door had no idea how to watch tv. Having separate bedroom was great. Desk was very helpful. Free parking is excellent. Water in shower could be hotter. My fridge had a lot of melted water. Couldn't get the temp lower and was very warm in there for sleeping. Breakfast choices never changed. Glad it was free, but often places change something daily. Say one day bacon, one day ham, one day sausage, etc. Always same meat, always same fruit, always same muffins.

Posted by on 19 Sep. 2019

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Comment from Hotel Management

29 Oct. 2019 by Courtney

Thank you for staying with us , we appreciate your feedback.

4 out of 5
pleased with facility. clean rooms. pleasant staff

Posted by on 15 Sep. 2019

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Comment from Hotel Management

29 Oct. 2019 by Courtney

Thank you for staying with us , we appreciate your feedback.

3 out of 5
The hotel was not clean. The staff was friendly but could not answer questions. Hot tub was not working. Only three channels for TV.

Posted by on 8 Aug. 2019

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About the Clifton Victoria Inn at the Falls

Location 5591 Victoria Ave, Niagara Falls, ON L2G3L4

Property Features

Clifton Victoria Inn at the Falls offers its guests a water park (surcharge), an indoor pool, and a sauna. Public spaces have free WiFi. You'll find a business center on site. Free breakfast is served daily. The business-friendly Clifton Victoria Inn at the Falls also features gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. This Niagara Falls hotel is smoke free.

  • 127 guestrooms or units
  • 6 levels
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Niagara Falls Station (2.5 km / 1.6 mi)
  • Parking: Free self parking

Room Amenities

Clifton Victoria Inn at the Falls offers 127 air-conditioned accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium satellite channels and pay movies. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hair dryers can be requested.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 4 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Please note: Waterpark access is not included in the room rate unless the room name indicates that waterpark passes are provided.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CAD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Clifton Falls
  • Clifton Victoria
  • Clifton Victoria Falls
  • Clifton Victoria Inn
  • Clifton Victoria Inn Falls
  • Victoria Clifton
  • Victoria Clifton Inn
  • Clifton Victoria Inn Falls Niagara Falls
  • Clifton Victoria Falls Niagara Falls
  • Hampton Inn At The Falls
  • Clifton Victoria At The Falls
  • Clifton Victoria Inn at the Falls Hotel
  • Clifton Victoria Inn at the Falls Niagara Falls
  • Clifton Victoria Inn at the Falls Hotel Niagara Falls

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.