Disney's Grand Floridian Resort & Spa

4.0 star property
4-star beach hotel near Disney's Palm Golf Course

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Photo gallery for Disney's Grand Floridian Resort & Spa

2 outdoor pools, cabanas (surcharge)
7 restaurants; breakfast, lunch, and dinner served
Boating
7 restaurants; breakfast, lunch, and dinner served
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
4401 Grand Floridian Way, Lake Buena Vista, FL, 32830
  • Place, Walt Disney World® Resort
    ‪1 min walk‬
  • Place, Disney's Magnolia Golf Course
    ‪18 min walk‬
  • Place, Magic Kingdom® Park
    ‪18 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪33 min drive‬

Room options

Resort View. Florida special accessible room with option for hearing accessibility. 2 queen beds, 1

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

Theme Park View. Wheelchair accessible with roll-in shower and option for hearing accessibility. 2 q

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Resort View. Wheelchair accessible with roll-in shower and option for hearing accessibility. 2 queen

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Resort View. Wheelchair accessible with tub and option for hearing accessibility. 2 queen beds

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Theme Park View. Hearing accessible - visual alarms and notifications. 2 queen beds, 1 daybed.

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

Theme Park View - Club Level. Hearing accessible - visual alarms and notifications. 2 queen beds, 1

  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

8T

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

Water View. Wheelchair accessible with roll-in shower and option for hearing accessibility. 2 queen

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

2 Bedroom Suite - Club Level Wheelchair accessible with tub option for hearing accessibility. 1 king

  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed
  • Free WiFi

Theme Park View - Club Level Wheelchair accessible with tub and option for hearing accessibility. 2

  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

1 Bedroom Suite - Club Level Access Wheelchair accessible with roll in shower and option for hearing

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed
  • Free WiFi

Resort View Wheelchair accessible with roll-in shower and option for hearing accessibility. 2 queen

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

Resort View Wheelchair accessible with tub and option for hearing accessibility. 2 queen beds, 1 day

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

Water View Hearing accessible - visual alarms and notifications. 2 queen beds, 1 daybed.

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

Theme Park View Wheelchair accessible with tub and option for hearing accessibility. 2 queen beds, 1

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

Water View Wheelchair accessible with roll-in shower and option for hearing accessibility. 1 king, 1

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Water View. Wheelchair accessible with tub and option for hearing accessibility. 2 queen beds, 1 day

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

Theme Park View. Florida special accessible room with option for hearing accessibility. 2 queen beds

  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

Deluxe King Room - Club Level. Hearing accessible - visual alarms and notifications. 1 king bed, 1 d

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Deluxe Room - Club Level. Wheelchair accessible with tub and option for hearing accessibility. 2 que

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

Resort View - Club Level. Florida special accessible room with option for hearing accessibility. 2 q

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

Resort View. Florida special accessible room with option for hearing accessibility. 1 king bed, 1 da

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

1 Bedroom Suite - Club Level

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed
  • Free WiFi

2 Bedroom Suite - Club Level

  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed
  • Free WiFi

2 Bedroom Suite-Club Level Access. Hearing accessible - visual alarms and notifications. 1 king bed,

  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

Deluxe Room-Club Level. Wheelchair accessible with roll-in shower and option for hearing accessibili

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Resort View

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

2 BR - Theme Park View - Club Level Access

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

1 BR - Theme Park View - Club Level Access

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Queen Sofa Beds
  • Free WiFi

Theme Park View - Club Level

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

Water View

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

Resort View - Club Level

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

Grand Suite - Club Level

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

Water View Florida special accessible room with option for hearing accessibility. 2 queen beds, 1 da

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

1 Bedroom Suite - Club Level Access

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed
  • Free WiFi

Deluxe Room - Club Level

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Deluxe King Room - Club Level

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

2 Bedroom Suite - Club Level Access

  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed
  • Free WiFi

Disney Suite - Club Level

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

Theme Park View

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

Victorian Suite - Club Level

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

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About the area

Lake Buena Vista

Bay Lake stay.With a stay at this Bay Lake hotel, you'll be within 2 miles (3 km) of Magic Kingdom® Park and 6 miles (10 km) of Disney's Magnolia Golf Course. Disney's Palm Golf Course and Epcot® are also within 6 miles (10 km).

What's nearby

  • Walt Disney World® Resort - 1 min walk - 0.0 km
  • Beachcomber Beach - 6 min walk - 0.6 km
  • Disney's Magnolia Golf Course - 18 min walk - 1.6 km
  • Magic Kingdom® Park - 18 min walk - 1.6 km
  • Disney's Palm Golf Course - 3 min drive - 1.8 km

Getting around

  • Kissimmee Station - 26 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 34 min drive

Restaurants

  • ‪Casey's Corner - ‬6 min drive
  • ‪Cosmic Ray's Starlight Café - ‬8 min drive
  • ‪Main Street Bakery (feat. Starbucks) - ‬6 min drive
  • ‪Main Street Confectionery - ‬6 min drive
  • ‪Pinocchio Village Haus - ‬9 min drive

About this property

Disney's Grand Floridian Resort & Spa

4-star beach hotel near Disney's Palm Golf Course
Disney's Grand Floridian Resort & Spa offers its guests a full-service spa, 2 outdoor swimming pools, a waterslide, and a fitness center. There are 7 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

A children's pool, a vending machine, and an arcade/game room are also featured at the family-friendly Disney's Grand Floridian Resort & Spa. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Lake Buena Vista hotel.

  • 867 guestrooms or units
  • 5 levels
  • 6 buildings
  • 7 dining venues
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Cabanas by the pool (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Disney's Grand Floridian Resort & Spa offers 867 accommodations with safes and coffee/tea makers. Rooms open to balconies. Cable television is provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Microwaves and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Similar properties

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free theme park shuttle
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Supervised activities for children (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Free self parking on site
  • Valet parking on site (USD 39 per night)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: USD 15 to 30 per person
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fishing
  • Full-service spa
  • Gym
  • Personal motorized watercraft
  • Piano
  • Shopping
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • MP3 dock
  • TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Valet parking fee: USD 39 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Disney's Grand Floridian Lake Buena Vista
Disney's Grand Floridian Resort Spa
Disney's Grand Floridian Resort Hotel
Disney's Grand Floridian Resort Hotel Lake Buena Vista
Disney's Grand Floridian Resort Lake Buena Vista
Floridian
Floridian Resort
Disney Grand Floridian Hotel
Disney Grand Floridian Resort
Disneys Grand Floridian Hotel
Grand Floridian Disney
Grand Floridian Hotel Orlando
Grand Floridian Orlando
Grand Floridian Resort
Disney's Florian Buena Vista
Disney's Grand Floridian & Spa
Disney's Grand Floridian Resort Spa
Disney's Grand Floridian Resort & Spa Hotel
Disney's Grand Floridian Resort & Spa Lake Buena Vista
Disney's Grand Floridian Resort & Spa Hotel Lake Buena Vista

Frequently asked questions

How close is Disney's Grand Floridian Resort & Spa to the airport?

Disney's Grand Floridian Resort & Spa is 16.9 mi (34-min drive) away from the Kissimmee, FL (ISM-Kissimmee Gateway) airport, the closest popular airport to the property.

Does Disney's Grand Floridian Resort & Spa have an airport shuttle?

Airport shuttle services are not available at Disney's Grand Floridian Resort & Spa.

How close is Disney's Grand Floridian Resort & Spa to the beach?

This hotel is a short 7-minute walk from Beachcomber Beach and 7.3 mi (20-min drive) from Hideaway Bay. Don't forget your sunscreen!

Does Disney's Grand Floridian Resort & Spa offer free breakfast?

Free breakfast isn’t provided at Disney's Grand Floridian Resort & Spa, but cooked-to-order breakfast is offered for a fee of between USD 15 and 30 per person. It's available every day from 6:30 AM to 11:30 AM.

Is there a casino at Disney's Grand Floridian Resort & Spa?

No, there is no casino at this hotel.

What time is check-in at Disney's Grand Floridian Resort & Spa?

Check-in begins at 3 PM.

Is there free parking at Disney's Grand Floridian Resort & Spa?

This hotel offers free self parking. Valet parking is available for USD 39 per night.

Does Disney's Grand Floridian Resort & Spa have a pool?

Disney's Grand Floridian Resort & Spa features 2 outdoor pools and a children's pool.

Does Disney's Grand Floridian Resort & Spa have a restaurant?

Yes, there are 7 restaurants on site.

Does Disney's Grand Floridian Resort & Spa have a spa?

This hotel has a spa, which features massages.

How close is Disney's Grand Floridian Resort & Spa to downtown Lake Buena Vista?

Disney's Grand Floridian Resort & Spa is 3.3 mi away from Lake Buena Vista.

Disney's Grand Floridian Resort & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 683 out of 1002 reviews
Rating 8 - Good. 175 out of 1002 reviews
Rating 6 - Okay. 78 out of 1002 reviews
Rating 4 - Poor. 42 out of 1002 reviews
Rating 2 - Terrible. 24 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alicia

Liked: Cleanliness, amenities, property conditions & facilities
Great access to the park, nice accommodation, very helpful staff.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful property
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel, location can’t be beat! Only complaint is room wasn’t ready at check in time
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Room was perfect
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Herbert

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Staff very nice.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
Such an incredible stay. Check-in was quick and easy, received early check-in by 1pm without requesting it, location in the Boca Chica building overlooking the pool was amazing. Rooms have been impeccably renovated since our last stay. Nothing was overlooked in the redesign of the rooms. Cannot wait to return!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Our stay at Disney’s Grand Floridian Resort & Spa was absolutely exceptional. From the moment we arrived, the service was warm, attentive, and truly world-class. The resort itself is stunning—elegant Victorian architecture, immaculate grounds, and beautiful views that make you feel like you’ve stepped into something special. The rooms were spacious, spotless, and incredibly comfortable, and the transportation options (especially the monorail and boat) made getting to the parks effortless.
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Richard

Excellent staff.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Johannah

Liked: Cleanliness, amenities, property conditions & facilities
Pros: - The hotel itself is beautiful! So happy to be able to stay here -We had good French onion soup at the main building restaurant -The pool area is open late, we used every night. Cons: -The room service French fries we counted 18 fries on the plate, not a good deal for 18 fries… -The hot tub jets aren’t real jets and splash in your eyes -We don’t carry cash, and when we got room service like towels brought or something to the room we couldn’t tip since there was no service receipt where we could charge it to the room
18 fries
Pretty rooms
Stayed 5 nights in Feb 2026
Verified

6/10 Okay

Liana

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We will not stay here again
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptionally fine hotel with service to match. On the monorail to all the parks, makes everything easy.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you!

Family vacation with teens hotel was immaculately clean beautiful and such a pleasure to stay.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 5 nights in Jun 2022
Verified

10/10 Excellent

TERRI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at most of the Disney resort hotels over the last several years, and this is definitely one of my favorites! The staff, rooms, grounds, and amenities were all top shelf. The resort’s proximity to Magic Kingdom and access to the monorail system were also bonuses. Highly recommend!
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Worth the price.
Stayed 2 nights in Jul 2024
Verified

4/10 Poor

Jennifer

Liked: Property conditions & facilities
I gave it a two because it’s located right across from the magic kingdom so it’s convenient. The hotel is a beautiful hotel however, the noise level in the hallways is out of control. You will not and cannot sleep. We had drunk people from a party in the lobby for hours after midnight and security never showed up. Not one holiday decoration up this year.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Possibly the all around best hotel I have ever stayed at. You get what you pay for.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Marc quinn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this hotel

It’s always fantastic at the grand Floridian. I have never had a bad stay there. My only complaint is with the food at disney as a whole. It has gone down hill over the years but uphill in price. Love the hotel but not the food !!
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

kristy

Liked: Cleanliness, staff & service
Mmmht read d hi
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Adriana C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience, we enjoyed the room, some of the restaurants, good quality of food but we had no interactions with ANY Disney character. Having younger kids, that was a boomer
Stayed 9 nights in Jul 2022
Verified

10/10 Excellent

Mercedes

Liked: Staff & service, property conditions & facilities, room comfort

Just ok

I love this hotel, lots of childhood memories, but rooms need to be updated and the overall grandness of the lobby is missing, restaurants are closed, even the amount of flowers they put up is lacking from what it used to be…that being said this is the best Disney property…
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Brittan

Liked: Cleanliness
We stayed in Conch Key and it seemed like this location might have been a little more ignored than others. They were very accommodating with getting the types of rooms we need to be adjoining and have very welcoming safe at the front door. Other than one other waitress this seemed to be the only area they focused on there customers satisfaction. We had multiple appliances that were broken (coffee machine and blow drier). The laundry facilities were very dirty. Out of all of our food we had the food at the cafe and mobile order was the worst in comparison to all the wonder restaurants the parks offered. Overall we were pretty disappointed since other resorts had more reliable transportation. Our buses took three times as long. The only highlight is the view of the fireworks every night but I can imagine that is possible to see from other resorts as well. We’re pretty disappointed when everything else in the parks and other resorts “wowed” us.
Stayed 8 nights in Jul 2022
Verified

6/10 Okay

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Desapontado - não valeu a pena

Achei super caro pela experiência que tive. Não se trata de um hotel de Luxo e sim um hotel temático. Importante dizer que o hotel é “Aberto ao público” - o que dificultava acesso aos restaurantes, bares, etc. isso fazia com que o hotel sempre estivesse super cheio - fila para absolutamente tudo. Concierge super ruim e pouco prestativo. Em resumo, para uma diária de quase 1.500 dólares - não recomendo.
Stayed 2 nights in Dec 2022