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4.6 out of 5
Wonderful!
See all 12 travelocity Reviews

"For how expensive this hotel is, I was expecting the room to be way nicer. The room had a mild bad odor when we arrived and there was a cockroach in t ... " More

By a verified traveller on Mon 17 Jul 2023

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Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max
CA $368* Per night/room 12 May - 13 May

Presidential Villa

Bed Count 1 King Bed Maximum Occupancy 5 Max

Penthouse (Suite, Pool or Golf View)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Penthouse (Suite)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Hyatt Regency Indian Wells Resort & Spa ratings based on 12 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Regency Indian Wells Resort & Spa

Everyone (5) Couples (2) Family (4)
5 out of 5
For how expensive this hotel is, I was expecting the room to be way nicer. The room had a mild bad odor when we arrived and there was a cockroach in the bathroom sink. Corners, based boards and the shower had areas with built up dirt and/or rust. Food and drinks were extremely expensive. Staff was very helpful and polite, no complaints there. However, I wouldn’t stay here again.

Posted by on 17 Jul. 2023

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Comment from Hotel Management

21 Jul. 2023 by General Manager

Thank you for taking the time to review your recent stay at Hyatt Regency Indian Wells Resort and Spa. Your feedback has been forwarded to our housekeeping department for correction and training. We appreciate your visit and hope you'll visit us again soon! -Best, General Manager

5 out of 5
The pools and the lazy river with the water slides are great for kids.

Posted by , from Newarc on 5 Jul. 2023

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Comment from Hotel Management

11 Jul. 2023 by General Manager

Thank you for taking the time to review your recent stay at Hyatt Regency Indian Wells Resort & Spa. We are thrilled to hear you enjoyed HyTides Waterpark! It is a guest favorite this time of year! We appreciate your visit and hope to see you again soon. -Best, General Manager

5 out of 5
We had a wonderful stay and had some very pleasant people ensuring that happened. Omar Salinas was outstanding in the restaurant. The food was delicious

Posted by on 3 May 2023

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Comment from Hotel Management

3 May 2023 by General Manager

We are so glad to hear you enjoyed your time at Hyatt Regency Indian Wells Resort & Spa. Thank you for all the positive feedback on your experience at our restaurant! We appreciate your feedback and look forward to welcoming you back soon. -Best, General Manager

5 out of 5

Posted by on 16 Sep. 2022

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4 out of 5

Posted by , from Lynwood on 16 Aug. 2022

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5 out of 5
Nice property.

Posted by on 15 Aug. 2022

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Comment from Hotel Management

15 Aug. 2022 by General Manager

We are so glad to hear you and your family enjoyed your time at Hyatt Regency Indian Wells Resort & Spa. Thank you for the positive feedback on how nice our property is! We appreciate your feedback and look forward to welcoming you back soon. -Best, General Manager

5 out of 5

Posted by on 16 Apr. 2022

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2 out of 5
when we arrived I needed to wipe and clean the table tops and wipe the refrigerator out. They delivered a microwave that was an additional charge that smelled like food and was not clean. The bedding was worn and the room had the same feeling of lack of maintenance. There was some mold in the shower and the shower leaked all over the floor and the shower head was not feeding out water properly. Carpets were stained. Not what I would expect from a Hyatt Regency resort property. I am very disappointed. we also left 2 mens dress shirts behind hanging in the closet and those have disappeared.

Posted by on 16 Aug. 2021

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Comment from Hotel Management

24 Aug. 2021 by Mike Waddell, General Manager

Hello, We thank you for taking the time to provide us with feedback on your recent stay. We will forward your comments to the appropriate departments for review and correction. We thank you again and hope you will give us an opportunity to make things right in the future.

5 out of 5

Posted by on 26 Jul. 2021

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4 out of 5
My kid enjoyed the slides. Great idea of having TWO!! I like having a 24hour food/snack area. Enjoyed the games on the lawn. Great idea on the automatic light under the bed. I didn’t like that the trash bin were overflowing and didn’t see anyone empty them. Puddle of water where kids were sliding off their bottom. Very dangerous. Shower needs an upgrade. All cabanas should have a mini fridge not just the adult area cabanas.

Posted by on 7 Jul. 2021

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Comment from Hotel Management

9 Jul. 2021 by Mike Waddell, General Manager

Thank you for the comments! We are thrilled to hear your kids enjoyed the slides - a favorite this time of year! We hope to see you again!

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.