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Home2 Suites by Hilton Phoenix Downtown

3.0 star property
3-star hotel near Mortgage Matchup Center

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Photo gallery for Home2 Suites by Hilton Phoenix Downtown

Lobby
Fitness facility
Lobby
Premium bedding, desk, laptop workspace, blackout drapes
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
125 E Jackson St, Phoenix, AZ, 85004
  • Place, Mortgage Matchup Center
    ‪2 min walk‬
  • Place, Phoenix Convention Center
    ‪5 min walk‬
  • Place, Chase Field
    ‪5 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

King Studio

  • Sleeps 3

View all photos for Studio, 1 King Bed

50-inch Smart TV with digital channels, Netflix, streaming services

Studio, 1 King Bed

9.4 out of 10
Exceptional
(86 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Bathtub (Mobility)

Premium bedding, desk, laptop workspace, blackout drapes

Studio, 1 King Bed, Bathtub (Mobility)

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed (Hearing)

Premium bedding, desk, laptop workspace, blackout drapes

Studio, 1 King Bed (Hearing)

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds | Living area

Studio, 2 Queen Beds

9.4 out of 10
Exceptional
(33 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Bathtub (Mobility)

Designer toiletries, hair dryer, towels, soap

Studio, 2 Queen Beds, Bathtub (Mobility)

10.0 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Hearing)

Premium bedding, desk, laptop workspace, blackout drapes

Studio, 2 Queen Beds (Hearing)

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Studio With 2 Queen Beds And Roll In Shower-Mobility And Hearing Accessible

  • Sleeps 5

Studio with 2 Queen Beds

  • Sleeps 5

2 Queen Mobility Accessible Bathtub Studio

  • Sleeps 5

One-Bedroom King Suite

  • Sleeps 4

King Studio-Hearing Accessible

  • Sleeps 3

Studio With 1 King Bed And Bathtub-Mobility Accessible

  • Sleeps 3

Studio with Two Queen Beds-Hearing Accessible

  • Sleeps 5

1 King Mobility/Hearing Access Ri Shower Suite

  • Sleeps 4

King Studio

  • Sleeps 3

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Exterior

Hyatt Place Phoenix / Downtown

Downtown Phoenix
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 2,521 reviews
The price is CA $293
CA $331 total
includes taxes & fees
Mar 19 - Mar 20
Hyatt Place Phoenix / Downtown

About the area

Phoenix

Downtown Phoenix stay.A stay at this Downtown Phoenix hotel places you steps from Mortgage Matchup Center and within a 5-minute walk of Chase Field. Phoenix Convention Center is within half a mile (1 km) and Grand Canyon University is within 9 miles (15 km).

What's nearby

  • Mortgage Matchup Center - 2 min walk - 0.2 km
  • Phoenix Convention Center - 5 min walk - 0.5 km
  • Chase Field - 5 min walk - 0.5 km
  • Phoenix Symphony Hall - 7 min walk - 0.6 km
  • Arizona Science Center - 9 min walk - 0.8 km

Getting around

  • 3rd Street - Jefferson Station - 4 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 9 min drive

Restaurants

  • ‪Blanco Block 23 - ‬5 min walk
  • ‪The Arrogant Butcher - ‬4 min walk
  • ‪Taco Bell - ‬7 min walk
  • ‪Potbelly Sandwich Shop - ‬5 min walk
  • ‪Ingo's Tasty Food - ‬5 min walk

About this property

Home2 Suites by Hilton Phoenix Downtown

3-star hotel near Mortgage Matchup Center
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

You'll find a 24-hour business center on site. The business-friendly Home2 Suites by Hilton Phoenix Downtown also features a 24-hour fitness center, coffee/tea in a common area, and a front-desk safe. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Phoenix hotel.

  • 148 guestrooms or units
  • Built in 2023
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Home2 Suites by Hilton Phoenix Downtown offers 148 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate dining areas and include dining tables. Beds feature premium bedding. 50-inch Smart televisions come with premium digital channels and Netflix.

Bathrooms include bathtubs or showers and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Similar properties

Exterior
Hyatt Place Phoenix / Downtown
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 2,521 reviews
The price is CA $293
CA $331 total
includes taxes & fees
Mar 19 - Mar 20
Hyatt Place Phoenix / Downtown

Property amenities

Family friendly

  • Dining table
  • Separate in-room dining area
  • Soundproofed rooms

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 46 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (36 inch wide door)
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Dining table
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay (maximum USD 150.00 per stay), plus a deposit of USD 75 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 46.00 per day (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay (maximum USD 150.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, American Express, Discover, and JCB International. Cash is not accepted. Guests can access their rooms with a mobile device.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Home2 Suites By Hilton Phoenix
Home2 Suites by Hilton Phoenix Downtown Hotel
Home2 Suites by Hilton Phoenix Downtown PHOENIX
Home2 Suites by Hilton Phoenix Downtown Hotel PHOENIX

Home2 Suites by Hilton Phoenix Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 912 out of 1259 reviews
Rating 8 - Good. 199 out of 1259 reviews
Rating 6 - Okay. 81 out of 1259 reviews
Rating 4 - Poor. 27 out of 1259 reviews
Rating 2 - Terrible. 40 out of 1259 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

April

Liked: Cleanliness, staff & service, property conditions & facilities
Variety of breakfest
Stayed 1 night in Nov 2025

10/10 Excellent

Michael A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place. Clean, convenient location, reasonable price. Sketchy neighborhood though.
Stayed 1 night in Nov 2025

8/10 Good

Brent, Sun City West

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Breakfast was great - highly recommend! Check-in/out staff was competent but not super friendly; front door staff was good and friendly. A/C & heat worked good, but hot water took forever (5 minutes of running water) to get up to us on the 6th floor. Room was mostly clean, but we found crumbs and minor debris on floor and bed. Might return, as price was the best for downtown Phoenix.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
Great location and friendly staff. The rooms were very clean.
Stayed 1 night in Nov 2025

6/10 Okay

VICTOR DOMINGUEZ

Liked: Amenities, property conditions & facilities
No efectúan la limpieza todos los dias
Stayed 3 nights in Nov 2025

10/10 Excellent

Francia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was excellent
Stayed 2 nights in Nov 2025

10/10 Excellent

Jessica

Stayed 1 night in Nov 2025

10/10 Excellent

Debora

Liked: Cleanliness, staff & service
The room was clean, spacious and comfortable. The roll down shades kept the room dark for sleeping. The mattress and pillows were very comfortable providing a good nights rest. The breakfast was satisfying. The location is great for events at the Mortgage Arena and Chase Field. Restaurants and bars in area provided great food and were in walking distance.
Stayed 3 nights in Nov 2025

6/10 Okay

Joseph

Stayed 1 night in Aug 2025

10/10 Excellent

Melanie

Stayed 1 night in Nov 2025

10/10 Excellent

Gabe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good, just wish there was a bigger selection for breakfast such as scrambled eggs and bacon.
Stayed 1 night in Nov 2025

6/10 Okay

Thomas

Travelled with partner
Liked: Cleanliness, staff & service
The breakfast was average at best. The beds were worn out.
Stayed 1 night in Nov 2025

10/10 Excellent

Mehdi

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean place
Stayed 1 night in Nov 2025

10/10 Excellent

Willy

Stayed 5 nights in Nov 2025

10/10 Excellent

Miguel

Stayed 1 night in Nov 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Stayed 1 night in Nov 2025

8/10 Good

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Deidre

Stayed 1 night in Nov 2025

10/10 Excellent

Jaime

Liked: Cleanliness, amenities, property conditions & facilities
Blinds block the lights well so great for sleeping uf light sensitive.
Stayed 1 night in Nov 2025

10/10 Excellent

Ona, Tucson

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a grear stay! Location of hotel was ideal for our visit. Excellent customer service from staff. Definitely staying here again! Highly recommend
Stayed 1 night in Nov 2025

10/10 Excellent

Roman

Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel for events downtown, it is within walking distances to everything you need.
Stayed 2 nights in Oct 2025

10/10 Excellent

Cody

Stayed 4 nights in Nov 2025

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very nice to stay in. The rooms were clean and the hotel is in a safe location.
Stayed 2 nights in Oct 2025

8/10 Good

Ruth

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bathroom door gets stuck when opening/closing. Same for the blackout curtain, it won't roll down. When you open the freezer it smells like someone stored their marijuana inside. There is no Bible in your drawers.
Stayed 1 night in Nov 2025