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Hotel San Carlos - Downtown Convention Center

3.0 star property
3-star historic hotel near Phoenix Convention Center

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Photo gallery for Hotel San Carlos - Downtown Convention Center

Reception
Exterior
Desk, blackout drapes, iron/ironing board, free WiFi
Bar (on property)
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
202 N Central Ave, Phoenix, AZ, 85004
  • Phoenix Convention Center
    ‪3 min walk‬
  • PHX Arena
    ‪7 min walk‬
  • Chase Field
    ‪8 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, City View

Room, 1 Queen Bed, City View

Room, 1 Queen Bed, City View

  • Sleeps 2
  • 1 Queen Bed

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About the area

Phoenix

Downtown Phoenix stay.Within a 10-minute walk of this Downtown Phoenix hotel, you'll find Phoenix Convention Center and PHX Arena. Also, Chase Field is within 2 miles (3 km) and Grand Canyon University is within 6 miles (10 km).

What's nearby

  • Phoenix Convention Center - 3 min walk - 0.3 km
  • The Van Buren - 7 min walk - 0.6 km
  • PHX Arena - 7 min walk - 0.6 km
  • Arizona Center - 7 min walk - 0.6 km
  • Chase Field - 8 min walk - 0.8 km

Getting around

  • Van Buren - Central Ave Station - 2 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 12 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬4 min walk
  • ‪Thai Basil Signature - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Cornish Pasty Co. - ‬1 min walk
  • ‪Harumi Sushi - ‬3 min walk

About this property

Hotel San Carlos - Downtown Convention Center

3-star historic hotel near Phoenix Convention Center
There's a restaurant on site. Public spaces have free WiFi. A 24-hour business center and 2 meeting rooms are available. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly Hotel San Carlos - Downtown Convention Center.

This 3-star Phoenix hotel is smoke free.

  • 1 building
  • 129 guestrooms or units
  • 7 levels
  • 121 sq m of conference space
  • Built in 1928
  • Business center (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Hotel San Carlos - Downtown Convention Center offers 129 air-conditioned accommodations with coffee/tea makers and hair dryers. LED televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Azerbaijani, English, French, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 20 per day)

Food and drink

  • A restaurant

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

Room amenities

Entertainment

  • LED TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from January 9 2023 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 20 per day
  • Credit card charges are subject to a surcharge of 1.85 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel San Carlos Convention Center
Hotel San Carlos Downtown Convention Center
San Carlos Convention Center
San Carlos Downtown Convention Center
Hotel San Carlos Downtown Convention Center Phoenix
San Carlos Downtown Convention Center Phoenix
Carlos Convention Center
Hotel San Carlos - Downtown Convention Center Hotel
Hotel San Carlos - Downtown Convention Center Phoenix
Hotel San Carlos - Downtown Convention Center Hotel Phoenix

Hotel San Carlos - Downtown Convention Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 389 out of 1012 reviews
Rating 8 - Good. 272 out of 1012 reviews
Rating 6 - Okay. 164 out of 1012 reviews
Rating 4 - Poor. 105 out of 1012 reviews
Rating 2 - Terrible. 82 out of 1012 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Strahinja

Stayed 1 night in May 2025

10/10 Excellent

Melissa

Stayed 1 night in Mar 2025

2/10 Terrible

Melvin, Killeen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Kristin

Liked: Cleanliness, staff & service
Staff was great
Stayed 2 nights in Mar 2025

10/10 Excellent

Cristiane

Liked: Cleanliness, staff & service
The hotel and staff are great. It’s a vintage property but well kept. Great location. The only sad part was not having a hot tube or a pool.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jesse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, and very clean.
Stayed 1 night in Mar 2025

4/10 Poor

Brian

Business traveller
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service
I know it’s an older hotel but I was surprised at how thin the walls were. I could hear a kid crying next door & a lady coughing. Lots of hall light coming in under the door at night as well. The staff on the other hand, were absolutely amazing! Extremely helpful & friendly. The room was clean just very dated.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
I love historical hotels and the San Carlos didn't disappoint! It was clean and classy, but still had a great, historical feel.
Stayed 1 night in Mar 2025

4/10 Poor

Harold

Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful area and fun learning about the history of the area and hotel.
Stayed 3 nights in Mar 2025

4/10 Poor

Jason

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dated facility that does not compare to most hotels. Feels like it is 1960s style. Staff very good but hotel amenities non-existent.
Stayed 1 night in Mar 2025

6/10 Okay

John

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel had a neat story but very dated.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jessica

Stayed 2 nights in Mar 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Mark

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute old place

This small unique hotel has long been my goto when I stay in downtown Phoenix. Prime location, less expensive.
Stayed 1 night in Mar 2025

10/10 Excellent

Jenny

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at Hotel San Carlos several times. This is an historic old Hotel with tons of history. It is a clean, quiet no frills hotel. Take some time and read the history posted around the hotel. Some of the postings are fairly odd. Rumor has it this hotel is haunted. I never had an encounter! Here is a little bonus. On the third floor is access to a great rooftop patio. This hotel does not have a bar/restaurant inside. There is a fantastic Mexican themed restaurant called Centrico attached to the hotel and a great Irish Pub called Seamus McCaffrey’s next door. The fish fry is exceptional.
Stayed 1 night in Mar 2025

10/10 Excellent

Christine

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Power strip didn’t work - couldn’t charge phones, etc. Old hotel with very few outlets. Very hard pillows, scratchy sheets. Room was clean, shower was nice. Staff were very friendly, professional and helpful. Easy walking distance to several downtown venues for sports and entertainment. Multiple dining options and bars close by also. Much more affordable that other hotels in the immediate vicinity.
Stayed 1 night in Mar 2025

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room, very charming retro feel, would stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Alisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only downside was unloading/check-in... The designated unloading area was not enough space to park. And the parking garage was located with entrance from a different street.
Stayed 2 nights in Feb 2025

6/10 Okay

Lorenza

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service

Convenient location, functional, but pricey

Overall the stay was fine and everything in the room was functional and clean. It was fun to stay in the historic hotel and it was in a great location for being near the conference center. However I believe there's a difference between keeping the historic feel and deciding to not update anything. The AC was pretty lackluster and it was pretty warm in the room even in March and overall the room felt more similar to a motel room than a relatively pricey hotel room. I think just a few cosmetic and bedding upgrades could go a long way. The same can be said for the gym which seemed like a second thought with a lot of broken equipment and the pool which was drained with trash in the bottom.
Stayed 4 nights in Feb 2025