While the staff was very friendly upon check in and checking out, the hotel is very old. The charm of the building is lost by the age of the carpet and curtains in the room. The bed was uncomfortable and the chairs had a few stains. The room was surface clean with a scrubbed bathroom and fresh bedding. Parking was awful. Again, staff was helpful at check in, but parking was not addressed when making reservations. Because the hotel is downtown parking is metered street options or paid parking structures around the city. Lots are located on various corners, but can be scary and quite a walk with luggage. Our lot was accessible down an alley, with homeless sleeping along the walk, or walking an entire city block. I would not recommend that path at night. Note, other highend hotels are in the area with valet parking. This hotel could be quite nice with a remodel and some love.