Banyan Tree Mayakoba

5.0 star property
5-star beachfront hotel near El Camaleón Mayakoba Golf Course

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Photo gallery for Banyan Tree Mayakoba

Lagoon & Sunset Rooftop Pool Villa | View from room
Reception
BBQ/picnic area
Three-Bedroom Family Residence | Living area
2 outdoor pools, pool umbrellas, sun loungers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available

Explore the area

Map
Carretera Federal Chetumal, Puerto Juarez Km 298, Playa del Carmen, QROO, 77710
  • El Camaleón Mayakoba Golf Course
    ‪10 min walk‬
  • Tres Rios Ecopark
    ‪10 min drive‬
  • Quinta Avenida
    ‪11 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪54 min drive‬

Room options

Harmony Three-Bedroom Beachfront Pool

  • 512 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed and 2 Twin Beds

Three-Bedroom Family Villa

  • 254 sq m
  • Golf view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

Serenity Two Bedroom Pool Villa

  • 512 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Harmony Two-Bedroom Lagoon Pool Villa

  • 512 sq m
  • Lagoon view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Three-Bedroom Family Residence

  • 256 sq m
  • Golf view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

Beachfront Lanai Pool Suite -King

  • 294 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Oceanfront Veranda Pool Suite - Queen

  • 162 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

Oceanfront Veranda Pool Suite - King

  • 162 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

Lagoon & Sunset Rooftop Pool Villa

  • 222 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Oceanfront Balcony Pool Suite

  • 156 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

Wellbeing Sanctuary Pool Villa - King

  • 322 sq m
  • Sleeps 3
  • 1 King Bed

Beachfront Terrace Pool Suite

  • 230 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

Serenity Pool Villa

  • 322 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Pool Villa

  • 293 sq m
  • Sleeps 3
  • 1 King Bed

Beachfront Lanai Pool Suite -Queen

  • 294 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Pool Villa with Living Room

  • 322 sq m
  • Sleeps 3
  • 1 King Bed

Bliss Pool Villa

  • 293 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Playa del Carmen

On the beach.Stay at this Playa del Carmen hotel and you'll be within 2 miles (3 km) of El Camaleón Mayakoba Golf Course and 9 miles (15 km) of Quinta Avenida. Xcaret Eco Theme Park is 11.7 mi (18.9 km) away.

What's nearby

  • El Camaleón Mayakoba Golf Course - 10 min walk - 0.8 km
  • Gran Coyote Golf - 5 min drive - 3.6 km
  • Playa Xcalacoco - 6 min drive - 2.9 km
  • Tres Rios Ecopark - 10 min drive - 6.0 km
  • Quinta Avenida - 11 min drive - 9.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

  • ‪Restaurante Hacienda - ‬18 min walk
  • ‪Buffet Sunset - ‬16 min walk
  • ‪Yucatán Main Restaurant - ‬12 min drive
  • ‪5th Avenue - ‬17 min walk
  • ‪Mamma Mia - ‬17 min walk

About this property

Banyan Tree Mayakoba

5-star beachfront hotel near El Camaleón Mayakoba Golf Course
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Summer fun is a breeze at Banyan Tree Mayakoba, where you can play a round of golf at the golf course, cool off in one of the 2 outdoor swimming pools, and enjoy a treatment at the full-service spa.

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking and valet parking are free.

This 5-star Playa del Carmen hotel is smoke free.

  • 161 guestrooms or units
  • 2 levels
  • 3 bars or lounges
  • 3310 sq ft of conference space
  • 308 sq m of conference space
  • Built in 2009
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Dining venue
Banyan Tree Mayakoba offers 161 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Beds feature down comforters and premium bedding. A pillow menu is available. 50-inch Smart televisions come with digital channels and pay movies.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Banyan Tree Mayakoba Spa has 16 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Languages

English, French, German, Spanish

Similar properties

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dining table
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle up to 60 km
  • Free self parking on site
  • Free secured valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 56.80 for adults and USD 28.40 for children
  • 3 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • 24-hour gym
  • 4 outdoor tennis courts
  • Archery
  • Boat tours
  • Books
  • Children's pool
  • Designer stores
  • Ecotours
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Golf
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf lessons
  • Hiking/biking trails
  • Kayaking
  • Playground
  • Pro golf shop
  • Sailing
  • Sauna
  • Steam room
  • Wine tasting room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 50-inch smart TV with digital channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 60 per pet, per stay
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 134 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.96 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 56.8 for adults and USD 28.4 for children
  • Pet fee: USD 60 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 134 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Banyan Tree Mayakoba
Banyan Tree Mayakoba Hotel
Banyan Tree Mayakoba Hotel Playa del Carmen
Banyan Tree Mayakoba Playa del Carmen
Mayakoba Banyan Tree
Banyan Tree Mayakoba Riviera Maya/Playa Del Carmen, Mexico
Banyan Tree Mayakoba Resort Playa del Carmen
Banyan Tree Mayakoba Resort
Banyan Tree Mayakoba Hotel
Banyan Tree Mayakoba Playa del Carmen
Banyan Tree Mayakoba Hotel Playa del Carmen

Banyan Tree Mayakoba Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 857 out of 1001 reviews
Rating 8 - Good. 100 out of 1001 reviews
Rating 6 - Okay. 26 out of 1001 reviews
Rating 4 - Poor. 7 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is stunning. Some difficulties with service but overall an amazing trip.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jamie

Stayed 7 nights in Mar 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

6/10 Okay

james

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This place used to be absolutely great but is going downhill hot tubs not working, tiles off of pool and hot tub, pool, dirty, not what I expect for 2500 a night
Stayed 3 nights in Feb 2025

8/10 Good

Ted

Travelled with partner
Liked: Staff & service
Deferred maintenance. Pool lights wiring very visible in the pool. Villas seemed dated and deferred maintenance. Bike paths were narrow and dangerous to share with speeding golf carts with staff members. And unknown hidden tax per person per room for eco tax.
Stayed 5 nights in Feb 2025

6/10 Okay

Peter

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
overall ok experience. not worth the cost at all.
Stayed 5 nights in Feb 2025

8/10 Good

Tanya

Stayed 7 nights in Feb 2025

10/10 Excellent

Stephen, Weston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible personalized Service . Great Food. Wines were a little overrated. Espectacular Pool beach. Nice Ocean Front Room. Bottles of water should be change for another cap system. The rest was great
Stayed 3 nights in Feb 2025

10/10 Excellent

Ma Socorro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

6/10 Okay

Armond, simi valley

Travelled with partner
Liked: Staff & service
The property was extremely loud. They have the pool equipment right next to your room so you can’t even sleep.
Stayed 6 nights in Jan 2025

10/10 Excellent

Yoel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and concierges were super helpful with anything we needed throughout the trip! The resort allowed for a lot of privacy in our villa and allowed us to truly relax. They even spoiled us with an upgrade to help us celebrate our 20th anniversary and baby moon! Only thing I would add is a good coffee shop!
Stayed 4 nights in Jan 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service, amenities and variety

First class service throughout Amazing property to cycle around and experience the different areas. Sands superb. If it had a nice coffee shop it would be another level.
Stayed 8 nights in Jan 2025

2/10 Terrible

Jane

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

2/10 Terrible

Mikhail, Redmond

Stayed 10 nights in Dec 2024

10/10 Excellent

Kaitlin

Stayed 2 nights in Jan 2025

10/10 Excellent

Kaitlin

Travelled with partner
Liked: Amenities, property conditions & facilities
We loved banyan tree! The villas are so nice and private. The staff goes above and beyond! Loved eating at saffron on our last night but all the food was amazing!
Stayed 1 night in Jan 2025

10/10 Excellent

Johnny Marshall

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really private and safe.
Stayed 7 nights in Jan 2025

10/10 Excellent

Tonya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mission accomplished! We showed up weary from a busy year and came home refreshed. Upon arrival we were welcomed with fresh guacamole that continued with outstanding hospitality and genuine joy serving the guests each day, great food options, beautiful rainforest spa experience and ended with the ease at checkout! Sonia, Abi, Gama and the entire crew SIX STARS!!! WELL DONE
Stayed 6 nights in Jan 2025

10/10 Excellent

Victor

Stayed 5 nights in Jan 2025

6/10 Okay

Tina

Travelled with family
Liked: Cleanliness
The location on the waterways is great! Fight to get towels everyday They take dirty out but leave you none!!
Stayed 6 nights in Dec 2024

6/10 Okay

Vitaliy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property and stay was nice, no Expedia vip upgrades or benefits
Stayed 6 nights in Dec 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

Cliff

Stayed 2 nights in Nov 2024

10/10 Excellent

bobby

Stayed 4 nights in Oct 2024