Fairmont Mayakoba

5-star beachfront hotel near El Camaleón Mayakoba Golf Course

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Where to?

Dates

November 2025

December 2025

5 outdoor pools, pool umbrellas, sun loungers

Couples treatment rooms, sauna, steam room, body treatments

8 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

All-inclusive
Pet-friendly
Bar

Explore the area

Ctra Federal Cancun - Playa Del Carmen, K, Playa del Carmen, QROO, 77710

Place, El Camaleón Mayakoba Golf Course
‪5 min walk‬
Place, Maroma Beach
‪18 min drive‬
Place, Xcaret Eco Theme Park
‪24 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪59 min drive‬

Room options

65-inch LED TV with satellite channels, TV, toys

Fairmont, Room, 1 King Bed, Non Smoking

Exceptional

41 sq m
Sleeps 2
1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Fairmont, Room, 2 Queen Beds, Non Smoking

Exceptional

41 sq m
Sleeps 4
2 Queen Beds

Casita, Deluxe Room, 1 King Bed, Non Smoking

Wonderful

43 sq m
Sleeps 2
1 King Bed

Casita, Deluxe Room, 2 Queen Beds, Non Smoking

Very good

45 sq m
Sleeps 4
2 Queen Beds

Casita, Signature Room, 1 King Bed, Non Smoking

Wonderful

45 sq m
Canal view
Sleeps 2
1 King Bed

Casita, Signature Room, 2 Queen Beds, Non Smoking

Good

47 sq m
Canal view
Sleeps 4
2 Queen Beds

Casita, Signature Suite, 1 King Bed, Non Smoking

Casita Signature, Suite, 1 King Bed with Sofa bed, Non Smoking, Canal View

Exceptional

85 sq m
1 bedroom
Canal view
Sleeps 4
1 King Bed

Casita, Room, 1 King Bed, Canal View, Beachside

43 sq m
Canal view
Sleeps 2
1 King Bed

Suite, 1 King Bed, Private Pool, Canal View (Bambu)

Bambu Suite, 1 King Bed, Private Pool, Resort View

172 sq m
1 bedroom
Canal view
Sleeps 3
1 King Bed

Suite, 1 King Bed, Non Smoking (Coral)

139 sq m
1 bedroom
Canal view
Sleeps 3
1 King Bed

Presidential Suite, 1 King Bed (Tortuga)

198 sq m
1 bedroom
Canal view
Sleeps 3
1 King Bed

Presidential Suite, 1 King Bed (Camaleon)

205 sq m
2 bedrooms
Ocean view
Sleeps 7
1 King Bed

Casita, Room, 2 Queen Beds, Canal View, Beachside

47 sq m
Canal view
Sleeps 4
2 Queen Beds

Beach Area Casita Suite, 1 King Bed, Private Pool, Canal View

103 sq m
1 bedroom
Canal view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Fairmont, Room, 1 King Bed, Non Smoking, Resort View

Exceptional

41 sq m
Resort view
Sleeps 2
1 King Bed

Fairmont, Room, 2 Queen Beds, Non Smoking, Resort View

Very good

45 sq m
Resort view
Sleeps 4
2 Queen Beds

Casita, Signature Suite, Multiple Beds, Non Smoking, Canal View

Casita Signature, Suite, 2 Queen Beds

Exceptional

47 sq m
1 bedroom
Canal view
Sleeps 5
2 Queen Beds and 1 Double Sofa Bed

Beachfront Casita, 2 Queen Beds, Private Stairway to Beach, Butler Service

47 sq m
Ocean view
Sleeps 4
2 Queen Beds

Casita, Suite, 1 King Bed, Non Smoking, Beachfront

89 sq m
Ocean view
Sleeps 4
1 King Bed

Premium Suite, 1 King Bed, Non Smoking, Beachfront

100 sq m
Ocean view
Sleeps 3
1 King Bed

Family Room, Connecting Rooms (Garden)

Sleeps 7
1 King Bed and 2 Queen Beds

Family Room, Connecting Rooms (Lagoon)

Lagoon view
Sleeps 6
1 King Bed and 2 Queen Beds

About the area

Playa del Carmen

On the beach.A stay at this hotel places you within half a mile (1 km) of El Camaleón Mayakoba Golf Course and 3 miles (5 km) of Gran Coyote Golf. Playa del Carmen Main Beach and Maroma Beach are also within 6 miles (10 km).

What's nearby

El Camaleón Mayakoba Golf Course - 5 min walk - 0.4 km
Playa del Carmen Main Beach - 14 min drive - 9.9 km
Maroma Beach - 18 min drive - 13.7 km
Xplor Theme Park - 19 min drive - 17.3 km
Xcaret Eco Theme Park - 24 min drive - 19.7 km

Getting around

Cancun Intl. Airport (CUN) - 35 min drive

Restaurants

‪Restaurante Hacienda - ‬9 min drive
Hix Bar & Lobby Lounge
‪Bufet Amarillo - ‬9 min drive
‪La Copa - ‬8 min drive
‪Las Brisas Restaurant & Lounge Bar - ‬4 min drive

About this property

Fairmont Mayakoba

5-star beachfront hotel near El Camaleón Mayakoba Golf Course

Some rates at Fairmont Mayakoba are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. Summer fun is a breeze at Fairmont Mayakoba , where you can play a round of golf at the golf course, cool off in one of the 5 outdoor swimming pools, and enjoy a treatment at the full-service spa.

There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking and valet parking are available.

This 5-star Playa del Carmen hotel is smoke free.

401 guestrooms or units

3 levels

8 dining venues

3 bars or lounges

Meeting rooms

40000 sq ft of conference space

3716 sq m of conference space

Deli

Kid's club (free)

Childcare (surcharge)

Cabanas on the beach (free)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Charging station for electric cars

Conference center

Business facilities

Breakfast available (surcharge)

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-in

Express check-out

Staff is multilingual

Storage area for luggage

Front-desk safe

Car service

Tour and ticket information

Concierge

Wedding services available

Library

Convenience store

Terrace

Garden

Outdoor picnic space

Gift shop

Beauty salon

Bellhop

Elevator

No smoking on site

Water dispenser

Bar by the pool

Swim-up bar

Fairmont Mayakoba offers 401 accommodations with safes and complimentary newspapers. Rooms open to furnished balconies or patios. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 65-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 20 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

On the beach, white sand, sun loungers, beach umbrellas

Pool
All-inclusive
Spa
Pet-friendly

CA $1,629 total

includes taxes & fees

Dec 14 - Dec 15

Property amenities

Family friendly

5 outdoor pools
Art supplies
Baby toys
Beach toys
Changing table
Children's books
Children's games
Children's pool
Children's toys
Free children's club
Grocery/convenience store
In-room babysitting (surcharge)
In-room crib
Laundry facilities
Playground
Pool toys
Snack bar/deli
Waterslide

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
24-hour roundtrip airport shuttle on request for a surcharge
Area shuttle (surcharge)
Free beach shuttle
Limo/town car service
Free self parking on site
Free valet parking on site

Food and drink

Daily full breakfast available 7:00 AM to 11:30 AM for a fee: USD 48 to 53 per person
3 bars/lounges
8 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Snack bar/deli

Things to do

24-hour gym
5 outdoor pools
Archery
Beach volleyball
Beach yoga
Children's pool
Ecotours
Fitness classes
Free bicycle rentals
Free children's club
Full-service spa
Golf course
Golf driving range
Golf lessons
Hiking/biking trails
Kayaking
Library
Outdoor tennis court
Piano
Pilates classes
Playground
Racquetball/squash
Sailing
Sauna
Snorkeling
Steam room
Surfing/bodyboarding
Tennis lessons
Waterslide
Windsurfing

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator (40 inch wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Room amenities

Entertainment

65-inch LED TV with premium satellite channels
Pay movies
Streaming services

Bedroom

Down comforter
Egyptian cotton sheets
Free crib
Hypo-allergenic bedding
Pillowtop mattress

Bathroom

Bathrobes
Deep soaking bathtub
Designer toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Slippers
Towels provided

Food and drink

Coffee/tea maker
Free bottled water
Limited room service

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Ceiling fan
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free daily newspapers
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon

Early check-in subject to availability

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: USD 25 per pet, per night
Only dogs are allowed
Weight limit: 25 lbs per pet
Food and water bowls are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for USD 55.0 per night.

Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Resort fee: USD 38.00 per person, per night

The resort fee includes:

Additional inclusions
Beach access
Beach loungers
Beach towels
Concierge service
Fitness/yoga classes
Housekeeping
In-room bottled water
In-room coffee
In-room safe
Pool access
Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately USD 48 to 53 per person
Airport shuttle fee: USD 299 per vehicle (roundtrip, maximum occupancy 7)
Pet fee: USD 25 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: USD 55.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Cashless transactions are available

This property uses a grey water recycling system

Safety features at this property include a smoke detector, a security system, and window guards

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests booking connecting rooms are advised to contact the hotel regarding availability and high-demand period fees using the information on the booking confirmation.

Property Registration Number 008-007-006586/2025

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Mayakoba

Fairmont Mayakoba Hotel

Fairmont Mayakoba Hotel Playa del Carmen

Fairmont Mayakoba Playa del Carmen

Mayakoba Fairmont

Fairmont Hotel Playa Del Carmen

Fairmont Mayakoba Riviera Maya/Playa Del Carmen, Mexico

Fairmont Playa Del Carmen

Playa Del Carmen Fairmont

Fairmont Mayakoba Resort Playa del Carmen

Fairmont Mayakoba l Carmen

Fairmont Mayakoba Reviews

9.2

Wonderful

Aug 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Aug 2025

6/10 Okay

Stephen, Windsor

Aug 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Aug 2025

8/10 Good

Meaghan J

Aug 15, 2025

Liked: Cleanliness, staff & service

Stayed 3 nights in Aug 2025

8/10 Good

Javier

Travelled with family

Aug 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property and hotel was amazing. The food options where ok. The food was not up to par with the hotel . There where tasteless. And not a lot of options on the menus.

Stayed 6 nights in Aug 2025

4/10 Poor

ALI

Travelled with family

Aug 14, 2025

Liked: Cleanliness

Disliked: Staff & service

We checked in at Fairmont Mayakoba on August 2 and were very disappointed with our experience. Our room had a serious issue with ants and mosquitoes, and my daughter was badly bitten. We immediately requested a room change. The staff told us they would try to arrange one by 9 PM that night, but it didn’t happen. They then said they would call us at 9 AM the next morning, so we waited and didn’t unpack. In the end, we were moved to a very basic and small room with a view completely blocked by a tree. We had paid for a resort-view room and expected a higher standard. The hotel clearly had many vacant rooms due to the off-season and hot August weather, yet we were given one of the least desirable options. This has been a very poor customer service experience, and we feel we did not receive the value we paid for. The new room was far below the category and quality we had booked. Food is overpriced and average; best to eat in-room or at the beach. Mosquitoes are overwhelming in August, the resort is far from downtown, no Uber is available, and taxis are expensive. Overall, not worth the price.

Stayed 7 nights in Aug 2025

10/10 Excellent

Vasiliki

Jul 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

We had a wonderful experience at the Fairmont Mayakoba!! Five stars all around. Highly recommend!!

Stayed 4 nights in Jul 2025

10/10 Excellent

Verra, New York

Travelled with family, Travelled with family and small children

Jul 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Jul 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The property was beautiful, the rooms were attractive, clean and comfortable. The deck was roomy and private with a lush jungle view and the relaxing sounds of wildlife

Stayed 5 nights in Jun 2025

10/10 Excellent

Carlos

Travelled with family, Travelled with partner

Jul 4, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Extraordinary location, services, food, nature surrounding. Personnel are kind, friendly, respectful, knowledgeable, attentive. Would definitely go back. One annoying issue, however, there was a strong mold smell in our room, likely affecting many casitas’ bottom floor units (we tried two). May try a top floor room next time

Stayed 3 nights in Jun 2025

10/10 Excellent

Edward

Travelled with partner

Jul 3, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Love the service and the staff.

Stayed 4 nights in Jun 2025

10/10 Excellent

Frank, Rye

Jul 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely meticulously kept property.

Stayed 7 nights in Jun 2025

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Fairmont Mayakoba

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Popular amenities

Explore the area

Room options

View all photos for Fairmont, Room, 1 King Bed, Non Smoking

Fairmont, Room, 1 King Bed, Non Smoking

View all photos for Fairmont, Room, 2 Queen Beds, Non Smoking

Fairmont, Room, 2 Queen Beds, Non Smoking

View all photos for Casita, Deluxe Room, 1 King Bed, Non Smoking

Casita, Deluxe Room, 1 King Bed, Non Smoking

View all photos for Casita, Deluxe Room, 2 Queen Beds, Non Smoking

Casita, Deluxe Room, 2 Queen Beds, Non Smoking

View all photos for Casita, Signature Room, 1 King Bed, Non Smoking

Casita, Signature Room, 1 King Bed, Non Smoking

View all photos for Casita, Signature Room, 2 Queen Beds, Non Smoking

Casita, Signature Room, 2 Queen Beds, Non Smoking

View all photos for Casita Signature, Suite, 1 King Bed with Sofa bed, Non Smoking, Canal View

Casita Signature, Suite, 1 King Bed with Sofa bed, Non Smoking, Canal View

View all photos for Casita, Room, 1 King Bed, Canal View, Beachside

Casita, Room, 1 King Bed, Canal View, Beachside

View all photos for Bambu Suite, 1 King Bed, Private Pool, Resort View

Bambu Suite, 1 King Bed, Private Pool, Resort View

View all photos for Suite, 1 King Bed, Non Smoking (Coral)

Suite, 1 King Bed, Non Smoking (Coral)

View all photos for Presidential Suite, 1 King Bed (Tortuga)

Presidential Suite, 1 King Bed (Tortuga)

View all photos for Presidential Suite, 1 King Bed (Camaleon)

Presidential Suite, 1 King Bed (Camaleon)

View all photos for Casita, Room, 2 Queen Beds, Canal View, Beachside

Casita, Room, 2 Queen Beds, Canal View, Beachside

View all photos for Beach Area Casita Suite, 1 King Bed, Private Pool, Canal View

Beach Area Casita Suite, 1 King Bed, Private Pool, Canal View

View all photos for Fairmont, Room, 1 King Bed, Non Smoking, Resort View

Fairmont, Room, 1 King Bed, Non Smoking, Resort View

View all photos for Fairmont, Room, 2 Queen Beds, Non Smoking, Resort View

Fairmont, Room, 2 Queen Beds, Non Smoking, Resort View

View all photos for Casita Signature, Suite, 2 Queen Beds

Casita Signature, Suite, 2 Queen Beds

View all photos for Beachfront Casita, 2 Queen Beds, Private Stairway to Beach, Butler Service

Beachfront Casita, 2 Queen Beds, Private Stairway to Beach, Butler Service

View all photos for Casita, Suite, 1 King Bed, Non Smoking, Beachfront

Casita, Suite, 1 King Bed, Non Smoking, Beachfront

View all photos for Premium Suite, 1 King Bed, Non Smoking, Beachfront

Premium Suite, 1 King Bed, Non Smoking, Beachfront

Family Room, Connecting Rooms (Garden)

Family Room, Connecting Rooms (Lagoon)

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About the area

Playa del Carmen

What's nearby

Getting around

Restaurants

About this property

Fairmont Mayakoba

Awards and affiliations

Similar properties

Fairmont Mayakoba Riviera Maya - All Inclusive

Property amenities

Family friendly

Internet

Parking and transportation

Food and drink

Things to do

Accessibility

Room amenities

Entertainment

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets