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Grand Riviera Princess - All Inclusive

5.0 star property
5-star beachfront property near El Camaleón Mayakoba Golf Course

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Photo gallery for Grand Riviera Princess - All Inclusive

Table tennis, music library
On the beach, white sand, sun loungers, beach umbrellas
Exterior
Exterior
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • All-inclusive
  • Bar
  • Hot tub
  • Breakfast included
  • Housekeeping

Explore the area

View in a map
Prolongacion 5ta Avenida, Mza 20 Lote 006, Playa del Carmen, QROO, 77710
  • Place, Playa Xcalacoco
    ‪19 min walk‬
  • Place, Gran Coyote Golf
    ‪4 min drive‬
  • Place, El Camaleón Mayakoba Golf Course
    ‪6 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪55 min drive‬

Room options

View all photos for Family Club Room - Pool Access, Pool View

Room

Family Club Room - Pool Access, Pool View

  • 59 sq m
  • Sleeps 5

View all photos for Family Room

Children's theme room

Family Room

7.0 out of 10
Good
(24 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 5

View all photos for Super Saver

Free minibar, in-room safe, desk, blackout drapes

Super Saver

7.8 out of 10
Good
(6 reviews)
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Deluxe Room, Garden View

Deluxe Room, Garden View

Deluxe Room, Garden View

7.8 out of 10
Good
(200 reviews)
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, Pool Access (Pool View)

Deluxe Room, Pool Access (Pool View)

Deluxe Room, Pool Access (Pool View)

7.8 out of 10
Good
(26 reviews)
  • 56 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (with 2 Jacuzzies)

Suite (with 2 Jacuzzies)

Suite (with 2 Jacuzzies)

7.4 out of 10
Good
(26 reviews)
  • 59 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite With Jacuzzi and Outdoor Shower

Suite With Jacuzzi and Outdoor Shower

Suite With Jacuzzi and Outdoor Shower

9.4 out of 10
Exceptional
(11 reviews)
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Playa del Carmen

Beachside getaway.You'll find Playa Xcalacoco and Chun-Zumbul (diving site) within 2 miles (3 km) of this property. El Camaleón Mayakoba Golf Course and Gran Coyote Golf are also within 3 miles (5 km).

What's nearby

  • Playa Xcalacoco - 19 min walk - 1.6 km
  • Gran Coyote Golf - 4 min drive - 2.5 km
  • El Camaleón Mayakoba Golf Course - 6 min drive - 2.8 km
  • Playa del Carmen Main Beach - 10 min drive - 8.4 km
  • Punta Esmeralda Beach - 12 min drive - 5.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

  • ‪Amaranto - ‬19 min walk
  • ‪Restaurante Hacienda - ‬13 min walk
  • ‪El Beso Pool Bar - ‬18 min walk
  • ‪Mike’s Coffee - ‬5 min drive
  • ‪Privilege Lounge - ‬18 min walk

About this property

Grand Riviera Princess - All Inclusive

5-star beachfront property near El Camaleón Mayakoba Golf Course
Grand Riviera Princess - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Grand Riviera Princess - All Inclusive you can cool off in one of the 12 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 3 swim-up bars, and 9 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a water park (surcharge), a complimentary children's club, and a children's pool. Self parking is free.

Smoking is allowed in designated areas at this 5-star Playa del Carmen property.

  • 674 guestrooms or units
  • 3 levels
  • 9 dining venues
  • 2 bars on the beach
  • 3 bars by the pool
  • 3 swim-up bars
  • 9 bars or lounges
  • 5425 sq ft of conference space
  • 504 sq m of conference space
  • Built in 2007
  • Buffet breakfast (free)
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
Grand Riviera Princess - All Inclusive offers 674 accommodations with free minibar items and safes. Rooms open to furnished balconies. This Playa del Carmen property provides complimentary wireless Internet access.

Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Ocean Riviera Paradise All Inclusive
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  • All-inclusive
  • Spa
  • Kids pool
4.2 out of 5, Very good, 2,589 reviews
The price is CA $365
CA $365 total
includes taxes & fees
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Ocean Riviera Paradise All Inclusive

Property amenities

Family friendly

  • 12 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Water park (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • 9 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 12 outdoor pools
  • 6 outdoor tennis courts
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Kayaking
  • Music library
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Table tennis
  • Tennis lessons
  • Water park

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Grand Riviera Princess All Suites All Inclusive Playa del Carmen
Riviera Princess Suites Inclu

Reviews

Grand Riviera Princess - All Inclusive Reviews

8.0

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 2078 out of 4359 reviews
Rating 8 - Good. 1065 out of 4359 reviews
Rating 6 - Okay. 619 out of 4359 reviews
Rating 4 - Poor. 286 out of 4359 reviews
Rating 2 - Terrible. 311 out of 4359 reviews

Reviews

10/10 Excellent

Jazmin Cuadra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I visited in July and had a great time. It’s clean and we love the family club while visiting with kids.
Stayed 6 nights in Jul 2025

10/10 Excellent

Amy Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Jonathan

Stayed 5 nights in Aug 2025

8/10 Good

Humberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very pretty ! Enjoyed it with the whole family
Stayed 7 nights in Jul 2025

10/10 Excellent

ARLEN, Pico rivera

Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully
Stayed 5 nights in Jul 2025

8/10 Good

Sanjuana

Everything was awesome
Stayed 4 nights in Jul 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Jun 2025

10/10 Excellent

Bella

Travelled with family
Liked: Cleanliness, amenities
.
Stayed 4 nights in Jul 2025

2/10 Terrible

Melissa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

If you have reservations, you should cancel

We had planned to stay here 11 nights. After the first night I knew we didn’t want to stay any longer but they make you pay the full amount at check in. We began meeting with staff to try to get our money back for the nights we would leave early. The cancellation policy on this site says that if you change after a certain date or you are a no show you forfeit the cost of one night, but they still wouldn’t budge. We got hotels.com involved and still no luck. Eventually, we still left halfway through our stay and just decided to eat the 2500 for the unused nights on top of the cost of booking another hotel. If you have plans to stay here, cancel.
Stayed 10 nights in Jul 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Duytan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Katrina Childs, Fairburn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort has AMAZING landscaping with wildlife in their natural habitats The grounds are well kept and the resort felt safe at all times. The resort is large so transportation is provided 24/7. One driver, Marvin, was the best employee at the entire resort. He had great interpersonal skills and welcomed everyone regardless of nationality.
Stayed 4 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Playa del carmen

Very good
Stayed 14 nights in Jul 2025

6/10 Okay

Gabriel, el centro

Travelled with family
Liked: Staff & service, amenities
Needs upgrade !!!
Stayed 1 night in Jul 2025

8/10 Good

Gabriel, el centro

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Need a update but over all loke it ...
Stayed 7 nights in Jul 2025

6/10 Okay

Michael Dean

Stayed 7 nights in Jul 2025

4/10 Poor

Faerouz

Feel so old
Stayed 8 nights in Jun 2025

2/10 Terrible

Kellie, Hawthorne

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was horrrible
Stayed 3 nights in Jul 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities
Although our stay was good, a few items identified as being free are not included unless you are one of their 'Family Club' Members which if you are going for the first time, you will not be. Things not included were mainly concentrated on the kids i.e. ice cream parlour, kids club etc. Staff were all very friendly and the place was clean. A lot of renovation/building work ongoing whilst we were there but they seemed to manage it well and it wasn't noisy etc. One of the pool bars was closed (whilst work was going on in that area) so that left everyone in the one main pool remaining unless you wanted a quiet swim.
Stayed 4 nights in Jul 2025

10/10 Excellent

Leticia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was just amazing
Stayed 5 nights in Jul 2025

8/10 Good

Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities
This property is definitely older and it shows in lots of areas like buildings and the edges of the pool. The service was outstanding and the cleanliness was second to none. The drinks were delicious and the food was OK. The pasta station and the omelette station were the best.
Stayed 4 nights in Jul 2025

6/10 Okay

Ashley

Liked: Staff & service
Stayed 6 nights in Jul 2025

10/10 Excellent

Eduardo

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Would highly recommend
Stayed 3 nights in Jul 2025

10/10 Excellent

Gurleen

Travelled with group
Liked: Amenities, property conditions & facilities
Loved my experience! Staff was super nice and super clean resort. Food was amazing
Stayed 4 nights in Jul 2025

8/10 Good

Haley Marie

Liked: Cleanliness
Stayed 5 nights in Jul 2025