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The Fives Downtown Hotel & Residences, Curio Collection by Hilton

4.5 star property
4.5-star luxury hotel near Quinta Avenida

Choose dates to view prices

Photo gallery for The Fives Downtown Hotel & Residences, Curio Collection by Hilton

Restaurant
Exterior
Premium Penthouse, 2 Bedrooms
Restaurant
Outdoor pool, pool umbrellas, sun loungers
Reviews
8.8

Excellent

Popular amenities

  • SpaSpaSpa
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Pool
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry

Explore the area

Map
Avenida 10 Calle 2, Playa del Carmen, QROO, 77710
  • Popular LocationQuinta Avenida1 min walk
  • Popular LocationQuinta Alegría Shopping Mall10 min walk
  • Popular LocationMamitas Beach16 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)49 min drive

Room options

View all photos for Suite, 1 Bedroom, Hot Tub, Partial Ocean View (1 King Bed)

Suite, 1 Bedroom, Hot Tub, Partial Ocean View (1 King Bed) | Living area

Suite, 1 Bedroom, Hot Tub, Partial Ocean View (1 King Bed)

  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Penthouse, 2 Bedrooms

Premium Penthouse, 2 Bedrooms | Pool

Premium Penthouse, 2 Bedrooms

  • Sea view
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed)

Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed) | Living area

Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed)

  • 99 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Partial Ocean View

Suite, 1 Bedroom, Partial Ocean View | View from room

Suite, 1 Bedroom, Partial Ocean View

  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Mezzanine Residence)

Suite, 1 King Bed (Mezzanine Residence)

Suite, 1 King Bed (Mezzanine Residence)

  • 90 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Terrace (1 King Bed)

Suite, 1 Bedroom, Terrace (1 King Bed) | Living area

Suite, 1 Bedroom, Terrace (1 King Bed)

  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Courtyard View

Superior Room, 1 King Bed, Courtyard View

Superior Room, 1 King Bed, Courtyard View

  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, City View (Residence with 1 King/2 Queen)

Suite, City View (Residence with 1 King/2 Queen)

Suite, City View (Residence with 1 King/2 Queen)

  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Hot Tub, Partial Ocean View (2 Queen Beds & 1 King Bed)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 2 Bedrooms, Hot Tub, Partial Ocean View (2 Queen Beds & 1 King Bed)

  • 96 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Courtyard View

Deluxe Room, 1 King Bed, Courtyard View | Living area

Deluxe Room, 1 King Bed, Courtyard View

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Courtyard View

  • Sleeps 4
  • 1 King Bed

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About the area

Playa del Carmen

Downtown Playa del Carmen stay.Within a 10-minute walk of this Downtown Playa del Carmen hotel, you'll find Quinta Avenida and Central Square. Also, Quinta Alegría Shopping Mall is within half a mile (1 km) and Mamitas Beach is within 2 miles (3 km).

What's nearby

  • Quinta Avenida - 1 min walk
  • Playa del Carmen Main Beach - 3 min walk
  • Central Square - 7 min walk
  • Quinta Alegría Shopping Mall - 10 min walk
  • Mamitas Beach - 16 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • Fives Rooftop - 1 min walk
  • Karen's Restaurant - 2 min walk
  • Pollos el Pechugon - 1 min walk
  • Las Hijas de la Tostada - 2 min walk
  • Marley Coffee - 1 min walk

About this property

The Fives Downtown Hotel & Residences, Curio Collection by Hilton

4.5-star luxury hotel near Quinta Avenida
Some rates at The Fives Downtown Hotel & Residences, Curio Collection by Hilton are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

The Fives Downtown Hotel & Residences, Curio Collection by Hilton offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. A 24-hour fitness center, a rooftop terrace, and spa services are also featured at the luxury The Fives Downtown Hotel & Residences, Curio Collection by Hilton. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Playa del Carmen hotel is smoke free.

  • 133 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Built in 2017
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Swim-up bar
The Fives Downtown Hotel & Residences, Curio Collection by Hilton offers 133 accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Playa del Carmen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

Vassa Spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room. The spa is open daily. There are hot springs/mineral springs on site.

Languages

English, Spanish

Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per night)
  • Valet parking on site (USD 15.00 per night)
  • Limited onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–11:30 AM: USD 22 for adults and USD 12 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • In-room accessibility
  • Lever door handles
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways
  • Wheelchairs available on site

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Desk
  • Individually decorated
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 22 lbs per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.93 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 22 for adults and USD 12 for children
  • Self parking fee: USD 15 per night
  • Valet parking fee: USD 15.00 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Contactless check-out is available.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fives Downtown Hotel Curio Collection Hilton Playa del Carmen
Fives Downtown Hotel Curio Collection Hilton
Fives Downtown Curio Collection Hilton Playa del Carmen
Fives Downtown Curio Collection Hilton
Fives Downtown Hotel Curio Collection Hilton Playa del Carmen
Fives Downtown Hotel Curio Collection Hilton
Fives Downtown Curio Collection Hilton Playa del Carmen
Fives Downtown Curio Collection Hilton
The Fives Downtown Hotel Residences Curio Collection by Hilton
Fives Curio Collection Hilton

The Fives Downtown Hotel & Residences, Curio Collection by Hilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 311 out of 518 reviews" "
Rating 8 - Good. 128 out of 518 reviews" "
Rating 6 - Okay. 34 out of 518 reviews" "
Rating 4 - Poor. 22 out of 518 reviews" "
Rating 2 - Terrible. 23 out of 518 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roof top pool was beautiful! Our room was comfortable and cleaned daily. Our house keeper was helpful and friendly and did a wonderful job to our room. Having a coffee shop and pharmacy downstairs was convenient. Will come again
Stayed 14 nights in Jan 2024

10/10 Excellent

KATHERINE

Stayed 7 nights in Jan 2024

4/10 Poor

Chris

Liked: Cleanliness, property conditions & facilities
Has late chaexknout confirmed the at 5 mins to one pm they tell us the owner is coming and they need room back immediately
Stayed 2 nights in Jan 2024

6/10 Okay

Erik, Gig Harbor

Travelled with partner
Liked: Cleanliness, staff & service
The location of this property is great for shopping and nightlife. It’s close to the Cozumel ferry which is also a bonus. The whirlpool tub is a jetted tub on the deck, we were expecting a hot tub but ended up enjoying the jetted tub but it is small. Barely fits 2 people. The room was a good size but a little run down. Sliding pocket doors very hard to close, but has to be closed at night because of a lose window and whistling wind all night. Shower door leaks water all over the floor. The drinks are weak at the pool bar and the restaurant downstairs. The drinks are also $20-$22 USD so I’d expect to taste the booze. Food was bland at the pool bar and downstairs restaurant. Check in & out we’re good.
Stayed 5 nights in Jan 2024

10/10 Excellent

Eddie Yan, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is the best. Less than 5 minutes walk to ADO station without taking the taxi and 1 block to 5th Ave. It's in the heart of Playa Del Carmen. No need to take a taxi anywhere.
Stayed 4 nights in Jan 2024

8/10 Good

Luciano

Stayed 7 nights in Jan 2024

6/10 Okay

Evellyn do

Stayed 3 nights in Dec 2023

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay, near the beach and great restaurants, also 2 min away from the 5th Ave which has a lot of shopping stores, bars and food options …
Stayed 2 nights in Dec 2023

4/10 Poor

Sunghwan

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
I was assigned a room at the 4th floor. I’ve later found out that there was a bar at the 5th floor. It was extremely noisy until 12:00 pm; there were so much screaming and scratching noise from moving chairs. The fives hotel should not offer a room like this to its customers. It was so noisy that I had to sleep with noise cancelling ear phones on. I am not going back to the fives hotel again. This hotel should not be a part of Hilton honors.
Stayed 2 nights in Dec 2023

6/10 Okay

Ming

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general, all good. Two issues, 1) one of the room we had, shower no hot water, later it was repaired, but it was working reversely as it supposed to. 2) from the 2nd day, one of two elevators was out of service ... Then u know the wait since .... :(. Other than that, good value in general.
Stayed 4 nights in Dec 2023