Book Swissotel rooms in The Loop

"The hotel was fine. However, upon check in we received a free “upgrade” to room 3516. Shortly after getting to the room I began to notice non- stop banging and thumping sounds next door, similar to cabinet doors being slammed in a neighboring room. Realized shortly that the room is adjacent to several elevator shafts. Too tired and too late in the evening we decided to just ride out the night. Non stop bumps and the occasional squeal ensued throughout our stay. Thankfully I had some really good earplugs with me. A disclaimer from the front desk would have been greatly appreciated. If you do get stuck in this room make sure to ask for a discount and bring a nice pair of earplugs. "

"Hotel 8s great, clean room. Friendly professional service. "

"Did not look like the pictures shown online old hotel not update"

"Very nice and clean hotel. We booked this hotel at the very last minute and didn't have much time to read the fine print of everything, but in order to use the pool/hot tub you need to sign up down at the pool. It isn't an issue if there isn't many people but if it's busy you'll need to reserve a spot. It wasn't a big deal- we went down, signed our names, and went right in. It was a pretty good location for walking to different stores."

"Very nice, wish there was a pool area Great location Very nice staff "

"No valet and no one to help with the luggage "