Overall, our stay at L7 Chicago by LOTTE was amazing.
The room was clean, spacious, and well designed, with great amenities both in the room and throughout the hotel. The location was perfect for exploring the city, and the overall vibe of the hotel was modern and welcoming.
A special shoutout to the doorman, Antonio, who was incredibly friendly, helpful, and made a great first impression.
The only downside was the check in experience. Check in time is listed as 3:00 PM, and when we arrived at 3:15 PM, our room was not ready. It took about an hour and a half before we were finally able to get into our room. We had arrived in Chicago many hours earlier and were looking forward to taking a short break, so waiting in the lobby for that long was disappointing. We also noticed that the only guests waiting for rooms were those who booked through third party sites. Guests who booked directly were checked in immediately and given their room keys.
Despite this, we would likely stay here again.