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Congress Plaza Hotel

3.5 star property
Hotel near Columbia College Chicago in Chicago

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Photo gallery for Congress Plaza Hotel

Lobby
Property preview
Junior Suite, City View | City view
Banquet hall
Exterior detail

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
520 South Michigan Avenue, Chicago, IL, 60605
  • Place, Auditorium Building and Theatre
    ‪2 min walk‬
  • Place, Columbia College Chicago
    ‪2 min walk‬
  • Place, Millennium Park
    ‪9 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Lake View

8.4 out of 10
Very good
(212 reviews)
  • 23 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed, Lake View, Lakeside

Standard Suite, 1 King Bed, Lake View, Lakeside | Living room

Standard Suite, 1 King Bed, Lake View, Lakeside

8.6 out of 10
Excellent
(22 reviews)
  • 50 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Suite

  • Sleeps 6

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

7.8 out of 10
Good
(549 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

7.8 out of 10
Good
(493 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Lake View

8.0 out of 10
Very good
(128 reviews)
  • 23 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Family Suite

Family Suite

7.8 out of 10
Good
(69 reviews)
  • 50 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Accessible Standard Room, 2 Double Beds

Standard Room, 2 Double Beds, Accessible

Accessible Standard Room, 2 Double Beds

7.8 out of 10
Good
(55 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Queen Room, Interior View

Standard Room, 1 Queen Bed

Queen Room, Interior View

8.2 out of 10
Very good
(146 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Lakefront Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Lakefront Suite

  • Sleeps 2

View all photos for Accessible Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Accessible Room

  • Sleeps 4

View all photos for Standard Queen Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Queen Room

  • Sleeps 2

View all photos for Standard King Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard King Room

  • Sleeps 2

View all photos for King Room with Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Room with Lake View

  • Sleeps 2

View all photos for Standard Two Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Two Double Room

  • Sleeps 4

View all photos for Two Double Room with Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Two Double Room with Lake View

  • Sleeps 4

View all photos for Junior Suite, City View

Junior Suite, City View

Junior Suite, City View

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Suite

  • Sleeps 2

View all photos for Suite with City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite with City View

  • Sleeps 2

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About the area

Chicago

City center stay.With a stay at this Downtown Chicago hotel, you'll be steps from Auditorium Building and Theatre and Columbia College Chicago. Museum of Contemporary Photography and Spertus Institute of Jewish Studies are also within half a mile (1 km).

What's nearby

  • Auditorium Building and Theatre - 2 min walk - 0.2 km
  • Columbia College Chicago - 2 min walk - 0.2 km
  • Buckingham Fountain - 6 min walk - 0.6 km
  • Art Institute of Chicago - 8 min walk - 0.7 km
  • Millennium Park - 9 min walk - 0.8 km

Getting around

  • Chicago Van Buren Street Station - 2 min walk
  • Harrison Station - 5 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • ‪Epic Burger - ‬4 min walk
  • ‪Fontano's Pizza and Subs - ‬3 min walk
  • ‪Gazebo Restaurant at Grant Park - ‬1 min walk
  • ‪The Lounge At Congress Hotel - ‬1 min walk
  • ‪Lao Sze Chuan - ‬4 min walk

About this property

Congress Plaza Hotel

Hotel near Columbia College Chicago in Chicago
There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business center and meeting rooms.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 50000 square feet (4645 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Congress Plaza Hotel. For a fee, parking is available.

This Chicago hotel is smoke free.

  • 870 guestrooms or units
  • 14 levels
  • 3 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 50000 sq ft of conference space
  • 4645 sq m of conference space
  • Built in 1893
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
Congress Plaza Hotel offers 870 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Premium cable television is provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Chicago hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (USD 62 per night)

Food and drink

  • Weekend full breakfast available 6:30 AM to 11:00 AM for a fee: USD 16 to 23 for adults and USD 12 to 18 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • Bicycle storage
  • Gym
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Hand-held showerhead
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 49.00
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 59.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16 to 23 for adults, and USD 12 to 18 for children
  • Uncovered self parking fee: USD 62.00 per night
  • Early check-in fee: USD 49.00 (subject to availability)
  • Late check-out fee: USD 59.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

This property provides central air conditioning in summer and central heating in the winter. In-room climate control is not available.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Congress Hotel
Congress Hotel Plaza
Congress Plaza
Congress Plaza Chicago
Congress Plaza Hotel
Congress Plaza Hotel Chicago
Hotel Congress Plaza
Plaza Congress Hotel
Congress Hotel Chicago
Congress Plaza Hotel Hotel
Congress Plaza Hotel Chicago
Congress Plaza Hotel Hotel Chicago

Congress Plaza Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 4346 out of 9767 reviews
Rating 8 - Good. 2611 out of 9767 reviews
Rating 6 - Okay. 1499 out of 9767 reviews
Rating 4 - Poor. 717 out of 9767 reviews
Rating 2 - Terrible. 594 out of 9767 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

Gregchen

Travelled with partner
Liked: Cleanliness
Both times I showered the water was not hot it was barely warm. The walls and doors are paper thin you can hear everything. The burger at the restaurant didn’t taste like real beef. The staff was definitely friendly.
Stayed 1 night in Dec 2025

8/10 Good

Lance

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is in a prime downtown location. The weather was bad so we didn't get to walk around that much, but it is close to a lot of things to do. I'd definitely stay there again if I need to be downtown.
Stayed 1 night in Dec 2025

10/10 Excellent

Lance

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean room. It's an older building, but everything was in good working order. Staff was excellent as you must use bell staff to get bags to your room. Parking was $62 for 24 hours, so brace yourself for that.
Stayed 1 night in Dec 2025

8/10 Good

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Very large room. Good location for subway travel and view of park
Stayed 1 night in Dec 2025

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Dated place but clean
Stayed 1 night in Dec 2025

10/10 Excellent

Edgar

Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Dec 2025

10/10 Excellent

KEITH, Allen

Liked: Cleanliness, amenities, property conditions & facilities
Perfect View of the Buckingham Water Fountain (not working) and walking distance to Soldier Field.. BooYa! Room was immaculate, will stay here again. 5 stars ⭐️
Stayed 1 night in Nov 2025

10/10 Excellent

Steve, Grapevine

Stayed 2 nights in Nov 2025

8/10 Good

Nancy

Stayed 3 nights in Nov 2025

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful hotel
Stayed 2 nights in Nov 2025

10/10 Excellent

Krystle

Stayed 2 nights in Aug 2025

10/10 Excellent

Timothy

Stayed 2 nights in Oct 2025

10/10 Excellent

MAXIMILLIAN, Ann Arbor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel great staff
Stayed 1 night in Oct 2025

10/10 Excellent

MAXIMILLIAN, Ann Arbor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff were kind.
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older hotel and I think it’s beautiful, but certainly it’s not fancy. But with that location, I don’t need fancy and the view of the lake and the fountain was awesome. From when we entered, and Stephen took care of us, pointed us in the right direction and told us the best place to park… every staff member after that was friendly and looked out for us.
Stayed 1 night in Oct 2025

10/10 Excellent

Danna

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Alicia

Stayed 2 nights in Oct 2025

6/10 Okay

courtney

Liked: Cleanliness, staff & service
Disliked: Room comfort

Nice place but needs updating.

Great location for what we wanted but the hotel room is extremely dated. Nice place but very dated.
Stayed 3 nights in Oct 2025

10/10 Excellent

Asher

Liked: Cleanliness, staff & service
Free upgrade with view was nice
Stayed 1 night in Oct 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Renee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had an amazing stay at the Congress Plaza; my room was on the 14th floor overlooking the city. Gorgeous views and such a beautiful hotel. Everyone was extremely nice and helpful! The bartenders were friendly and fun to talk to. I hope work brings me back to Chicago I would stay here again!
Stayed 3 nights in Oct 2025

4/10 Poor

David

Business traveller
Very noisy. Elevated train 1 block away with constant loud rumbling noise. Very noisy from adjoining room. No sound proofing at all. Did not get a single night of restful sleep during my 4 nights there.
Stayed 4 nights in Oct 2025

4/10 Poor

Mary Abigail

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
So disappointed in the cleanliness, upkeep, and room maintenance. The rooms are incredibly hot. “Air conditioner” meant a fan. That was it. Windows didn’t open so no way to handle that. Spots in the bottom of the tub were highly suspect and so so so many noises all night. Knocking on my door. People in the hall. Too much
Stayed 1 night in Oct 2025

8/10 Good

Ivanna

Liked: Cleanliness, staff & service
The hotel overall was great! The only negative thing I wish was better is the bed. It was extremely hard and not comfortable to sleep on.
Stayed 4 nights in Sep 2025