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Best Western Plus City Centre/Centre-Ville

3.5 star property
Family-friendly stay near Battlefields Park

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Photo gallery for Best Western Plus City Centre/Centre-Ville

Executive Room, 1 King Bed, Non Smoking (Shower Only;Larger Room)
Lobby
Indoor pool
Business centre
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Housekeeping
  • Bar
  • Pool

Explore the area

View in a map
330, de la Couronne street, Québec City, QC, G1K6E6
  • Place, Quebec City Convention Center
    ‪12 min walk‬
  • Place, Quebec City Town Hall
    ‪18 min walk‬
  • Place, Château Frontenac
    ‪4 min drive‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(25 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)

Business Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)

Business Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Business Room, 2 Queen Beds, Non Smoking

Business Room, 2 Queen Beds, Non Smoking

Business Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(38 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking (Shower Only;Larger Room)

Executive Room, 1 King Bed, Non Smoking (Shower Only;Larger Room)

Executive Room, 1 King Bed, Non Smoking (Shower Only;Larger Room)

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, memory foam beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(71 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Room, 1 King Bed, Non Smoking

Business Room, 1 King Bed, Non Smoking

Business Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(36 reviews)
  • Sleeps 2
  • 1 King Bed

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About the area

Québec City

City center stay.Your stay at this Saint-Roch hotel places you within 2 miles (3 km) of Parliament Building and Battlefields Park. Quebec City Town Hall and Citadel of Quebec are also within 2 miles (3 km).

What's nearby

  • Quebec City Convention Center - 12 min walk - 1.0 km
  • Parliament Building - 15 min walk - 1.3 km
  • Citadel of Quebec - 18 min walk - 1.6 km
  • Quebec City Town Hall - 18 min walk - 1.6 km
  • Château Frontenac - 4 min drive - 1.9 km

Getting around

  • Quebec Palace Station - 12 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB) - 21 min drive

Restaurants

  • ‪Noctem Artisans Brasseurs - ‬3 min walk
  • ‪Le Bureau de Poste - ‬3 min walk
  • ‪L'ANTI Bar & Spectacles - ‬4 min walk
  • ‪Chez Gaston - ‬3 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Best Western Plus City Centre/Centre-Ville

Family-friendly stay near Battlefields Park
Best Western Plus City Centre/Centre-Ville offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

There's an onsite business center. A vending machine, multilingual staff, and a garden are also featured at the family-friendly Best Western Plus City Centre/Centre-Ville. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Québec City hotel is smoke free.

  • 177 guestrooms or units
  • 6 levels
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Best Western Plus City Centre/Centre-Ville offers 177 accommodations with iPod docking stations and laptop-compatible safes. Memory foam beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

40-inch flat-screen televisions come with cable channels and pay movies. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Family friendly

  • High chair
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, uncovered self parking on site (CAD 32 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; CAD 17 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Private picnics

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch flat-screen TV with cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per day (maximum CAD 90 per stay)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 17 to 25 per person
  • Uncovered self parking fee: CAD 32 per night (in/out privileges)
  • Pet fee: CAD 25 per accommodation, per day (maximum CAD 90 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. This property uses a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property Registration Number 2023-11-30, 020952

We should mention

  • Pool access available from 7 AM to 10:00 PM.
  • Children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western City Plus
Best Western Plus City
Best Western Plus City Centre/Centre-Ville
Best Western Plus City Centre/Centre-Ville Hotel
Best Western Plus City Centre/Centre-Ville Hotel Quebec
Best Western Plus City Centre/Centre-Ville Quebec
Best Western Plus City Centre/Centre-Ville Hotel Quebec City
BEST WESTERN PLUS City Centre/Centre-Ville Quebec/Quebec City
Best Western Quebec City
Quebec City Best Western
BEST WESTERN PLUS City Centre/Centre-Ville Quebec/Quebec
Best Western Plus City Centre/Centre Ville

Reviews

Best Western Plus City Centre/Centre-Ville Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 835 out of 1599 reviews
Rating 8 - Good. 480 out of 1599 reviews
Rating 6 - Okay. 163 out of 1599 reviews
Rating 4 - Poor. 67 out of 1599 reviews
Rating 2 - Terrible. 54 out of 1599 reviews

Reviews

6/10 Okay

Robin

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

4/10 Poor

ASSAD

Door was left open by cleaning staff for the day The room wasn’t cleaned.
Stayed 3 nights in Aug 2025

8/10 Good

Emmanuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice bedroom, overpriced parking

Rooms are modern (though our first room had a defective AC and a smell but the staff was nice and prompt to move us to another room). Restaurant on the ground floor has great food and drinks options. The $32 charge to park on a gravel lot next to the hotel is grossly overpriced. It is very hard to park in the area. Ask for the underground parking option, it is a bit more of a walk but a better match to the asking price.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rose Tamara

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

4/10 Poor

manita

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here in 2018 and it was great that time but this second time 2025, the property might have been renovated but in 6-7 story building , only 1 water dispenser where water comes drop by drop ?? Then literally no slippers in room , no bathrobes , no water in room ? Service at its worst, have to call 4 times reception to get a glass and then finally go ousrslves to reception to get when no service comes to room. They charge us so much but literally no service ! Horrible experience . We left room in morning and came late night and room wasn’t cleaned, when we called the reception they said no cleaner available !!!! We took family suite with sofa bed, but the spring bed is so bad that your body hurts, when asked to change the room , they said not available !! Never coming back to this hotel ever again !! The service is very very poor !!
Stayed 3 nights in Aug 2025

6/10 Okay

Lorenzo

Travelled with family
Liked: Staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Mélanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C'est la 3eme fois que je réserve cette hotel et je suis toujours très satisfaite Du service de stationnement , de la consigne pour les bagages et le service en général je recommande cette hôtel sans hésitation
Stayed 1 night in Aug 2025

6/10 Okay

Mary

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My car was broken into in the hotel paid parking. No surveillance or security?!
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No onsite laundry and parking is expensive
Stayed 2 nights in Aug 2025

8/10 Good

MARK

Liked: Cleanliness
Stayed 3 nights in Aug 2025

6/10 Okay

Krishaan

Stayed 4 nights in Aug 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Axel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Food options were limited and what we got was a joke
Stayed 1 night in Aug 2025

6/10 Okay

CHAE SOOK

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Hamid

Stayed 3 nights in Aug 2025

10/10 Excellent

Loretta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charlie at the front desk is a gem!
Stayed 4 nights in Aug 2025

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Lori

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The room was nice, but the shower was leaking and the drain did not drain properly. The pool was cold. The area was sketchy and not safe to walk around.
Stayed 2 nights in Aug 2025

10/10 Excellent

Annick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was our life-saver as we made the reservation for Best Western right after on same night visiting/seeing/booking/cancelling at the "Hotel Motel Le Regent Quebec City" which was boarded-up, unsafe, broken windows in rooms, no one onsite! Stay away from this "Le Regent Motel" as this Motel is a scam and should not be on Expedia!!! Rather book at the Best Western - which is Awesome!! We went from Hell to Heaven within an hour!!!
Stayed 1 night in Aug 2025

8/10 Good

Bob and Liz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, renovated & the 330 Cafe for breakfast was great! Hotel & restaurant staff were very friendly and helpful, big thank you to Elizabeth for providing us such great info! Now the hotel is located in downtown Quebec City & with all downtowns these days, there is homelessness. Although walking during the day was fine, there were parts that you need to be attentive and stay to main streets, night time we used Uber. We walked during the day to Old Quebec City & we were able to do it in 28 minutes not far, but lots of hills! Parking at the hotel was not free, $32/day but that is not surprising for city that is a vacation destination, parking lot was gravel. I would stay at this hotel again, but if you're looking to be in the heart of Old Quebec City it is a 28 minute uphill walk.
Stayed 3 nights in Aug 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and modern with friendly staff
Stayed 1 night in Aug 2025