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Holiday Inn Express Richmond I-64 Short Pump Area by IHG

2.5 star property
Hotel near Short Pump Town Center in Richmond

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Photo gallery for Holiday Inn Express Richmond I-64 Short Pump Area by IHG

Indulge in a diverse breakfast spread with scrambled eggs, biscuits, turkey sausage, and more.
Welcome to Holiday Inn Express, featuring a flat facade with a mix of brick and stucco, and a covered entrance.
Relax by the pool surrounded by lounge chairs and a shaded area.
Relax in a stylish room with a comfortable bed, headboard light, and convenient kitchenette.
Check-in at our welcoming reception desk, where friendly staff are ready to assist with your stay.

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping

Explore the area

Map
9933 Mayland Drive, Richmond, VA, 23233
  • Short Pump Town Center
    ‪5 min drive‬
  • University of Richmond
    ‪10 min drive‬
  • Lewis Ginter Botanical Garden
    ‪12 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Standard Room, 1 King Bed (Extra Floor Space)

Standard Room, 1 King Bed (Extra Floor Space)

7.0 out of 10
Good
(2 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 38.9 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Standard Room, 1 King Bed, Accessible Bathtub (Communications) | Bathroom

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

9.2 out of 10
Wonderful
(5 reviews)
  • 38.9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(48 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(35 reviews)
  • 38.9 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Richmond

In shopping district.At this Richmond hotel, you'll be within 6 miles (10 km) of Short Pump Town Center and 9 miles (15 km) of University of Richmond. Lewis Ginter Botanical Garden is within 9 miles (15 km) and Carytown is within 12 miles (20 km).

What's nearby

  • Short Pump Town Center - 5 min drive - 4.9 km
  • University of Richmond - 10 min drive - 10.2 km
  • Lewis Ginter Botanical Garden - 12 min drive - 12.8 km
  • Carytown - 13 min drive - 17.7 km
  • Virginia Commonwealth University - 14 min drive - 19.1 km

Getting around

  • Richmond Staples Mill Road Station - 14 min drive
  • Richmond Intl. Airport (RIC) - 26 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Golden Corral - ‬10 min walk
  • ‪Cracker Barrel - ‬7 min walk
  • ‪Silver Diner - ‬3 min drive
  • ‪Chicken Salad Chick - ‬13 min walk

About this property

Holiday Inn Express Richmond I-64 Short Pump Area by IHG

Hotel near Short Pump Town Center in Richmond
Holiday Inn Express Richmond I-64 Short Pump Area by IHG offers its guests a 24-hour fitness center and a seasonal outdoor pool. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 500 square feet (46 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express Richmond I-64 Short Pump Area by IHG. Self parking is free. A complete renovation of Holiday Inn Express Richmond I-64 Short Pump Area by IHG was completed in December 2021.
  • 1 building
  • 112 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 500 sq ft of conference space
  • 46 sq m of conference space
  • Built in 2001
  • Breakfast available (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Television in lobby
Holiday Inn Express Richmond I-64 Short Pump Area by IHG offers 112 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express I-64 Northwest
Holiday Inn Express I-64 Northwest Hotel
Holiday Inn Express I-64 Northwest Hotel Richmond
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Holiday Inn Express Richmond Northwest
Holiday Inn Express Richmond Northwest I-64
Holiday Inn Express I-64 Richmond Northwest Hotel
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Holiday Inn Express Short Pump Area
Holiday Inn Express Richmond I-64 Short Pump Area Hotel
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Holiday Inn Express Short Pump Area
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Richmond Holiday Inn Express Richmond I-64 Short Pump Area Hotel
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Holiday Inn Express Richmond I-64 Short Pump Area Richmond
Holiday Inn Express Richmond I 64 Short Pump Area
Holiday Inn Express I 64 Richmond Northwest
Express Short Pump Area

Holiday Inn Express Richmond I-64 Short Pump Area by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 619 out of 1021 reviews
Rating 8 - Good. 261 out of 1021 reviews
Rating 6 - Okay. 87 out of 1021 reviews
Rating 4 - Poor. 25 out of 1021 reviews
Rating 2 - Terrible. 29 out of 1021 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Ron

Disliked: Property conditions & facilities
Back up alarms were going off from 11:00pm to 1:00 am. About every 15 minutrs. I could not see what was going on but maybe delivery or pick up at the new Sheets. Do we get a discount for the room?
Stayed 1 night in Jun 2025

10/10 Excellent

Ashley, GREENSBORO

Stayed 1 night in Apr 2025

10/10 Excellent

Mary, Eatontown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, lots of restaurants nearby, felt safe, right next to gas station, Starbucks and Cracker Barrel. Little farther off Rte. 95 than we wanted but that is or fault. Some construction nearby but didn't impact us at the Hotel. Nice breakfast set up. We just stayed 1 night travelling from NJ to SC. Recommend.
Stayed 1 night in Apr 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
All was great !
Stayed 1 night in Apr 2025

10/10 Excellent

Emoni

Stayed 2 nights in Apr 2025

6/10 Okay

Amy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and check out experience outstanding. Rooms comfortable and quiet. Easy jump off Highway. Hotel super clean!
Stayed 1 night in Apr 2025

8/10 Good

Anthony

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay at the holiday inn was very nice and also the breakfast was very nice!
Stayed 1 night in Apr 2025

10/10 Excellent

Action Vet

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction going on around the property. It was difficult to figure out how to get to the front of the hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Catherine

Stayed 1 night in Apr 2025

8/10 Good

Rich

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms
Stayed 2 nights in Apr 2025

10/10 Excellent

Talia

Stayed 2 nights in Apr 2025

10/10 Excellent

Krishnendu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Tammy

Stayed 1 night in Apr 2025

10/10 Excellent

winsome

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel stay was good. Clean and decent.
Stayed 1 night in Apr 2025

10/10 Excellent

David

Stayed 1 night in Apr 2025

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

darnell

Service was exceptional and the room was clean, roomy and comfortable
Stayed 1 night in Apr 2025

10/10 Excellent

Dushanka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean

Good clean safe hotel.
Stayed 3 nights in Apr 2025

8/10 Good

Kokoe

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Ronnie

Liked: Cleanliness, room comfort

Excellent! Will come again!

Absolutely everything was superior to all hoes we have stayed at throughout our 31 years of marriage. The bed was heavenly and the room was just beautiful!
Stayed 1 night in Apr 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location price was great, breakfast was good. The only issues was there were hairs in the shower/tub.
Stayed 2 nights in Apr 2025

10/10 Excellent

jessie

Stayed 1 night in Apr 2025

10/10 Excellent

Kim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025