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Hyatt Place Richmond/Arboretum

3.0 star property
3-star hotel in North Chesterfield

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Photo gallery for Hyatt Place Richmond/Arboretum

Welcome to our hotel, featuring a contemporary design with a covered walkway entrance and large windows.
Enjoy a well-stocked kitchen with a buffet counter and Cool Zone refrigerator.
Relax in this stylish space with a sofa, flat-screen TV, and a separate bedroom area.
Relax in a stylish space with a large bed, sofa, and seating area.
Relax by the pool surrounded by comfortable lounge chairs and a convenient table.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Bar
  • Housekeeping
  • Pet-friendly

Explore the area

View in a map
201 Arboretum Place, Richmond, VA, 23236
  • Chippenham Hospital
    ‪4 min drive‬
  • Chesterfield Towne Center
    ‪6 min drive‬
  • University of Richmond
    ‪12 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Bathroom features a bathtub, shower with handheld showerhead and wall-mounted faucet, and safety grab bars.

Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

8.8 out of 10
Excellent
(11 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite, 1 King Bed with Sofa bed, Microwave (Specialty)

Relax in this stylish space with a sofa, flat-screen TV, and a separate bedroom area.

Deluxe Studio Suite, 1 King Bed with Sofa bed, Microwave (Specialty)

7.8 out of 10
Good
(6 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite, Multiple Beds, Microwave (Specialty)

Relax in this stylish room with a comfortable sofa, flat-screen TV, and large window offering a view of the outdoors.

Deluxe Studio Suite, Multiple Beds, Microwave (Specialty)

7.8 out of 10
Good
(8 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Studio Suite, Multiple Beds

Relax in this stylish room with a comfortable sofa, flat-screen TV, and large window offering a view of the outdoors.

Standard Studio Suite, Multiple Beds

8.8 out of 10
Excellent
(71 reviews)
  • 38 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Studio Suite, 1 King Bed with Sofa bed

Relax in this stylish space with a sofa, flat-screen TV, and a separate bedroom area.

Standard Studio Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(78 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Richmond

North Chesterfield stay.Your stay at this North Chesterfield hotel places you within 3 miles (5 km) of Johnston-Willis Hospital and Chesterfield Towne Center. Chippenham Hospital and Mid-Lothian Mines Park are also within 6 miles (10 km).

What's nearby

  • Chippenham Hospital - 4 min drive - 5.8 km
  • Chesterfield Towne Center - 6 min drive - 6.5 km
  • Maymont Park - 11 min drive - 11.9 km
  • Virginia Commonwealth University - 11 min drive - 14.3 km
  • University of Richmond - 12 min drive - 12.1 km

Getting around

  • Richmond Main Street Station - 14 min drive
  • Richmond Intl. Airport (RIC) - 24 min drive

Restaurants

  • ‪Cookout - ‬2 min drive
  • ‪Golden Corral - ‬3 min drive
  • ‪McDonald's - ‬7 min walk
  • ‪Kickback Jack's - ‬3 min drive
  • ‪Sushi King - ‬4 min walk

About this property

Hyatt Place Richmond/Arboretum

3-star hotel in North Chesterfield
Hyatt Place Richmond/Arboretum offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 2 meeting rooms are available. Event space at this hotel measures 744 square feet (69 square meters) and includes conference space. The business-friendly Hyatt Place Richmond/Arboretum also features coffee/tea in a common area, a convenience store, and express check-in. For a fee, parking is available.

This 3-star Richmond hotel is smoke free.

  • 1 building
  • 127 guestrooms or units
  • 6 levels
  • 744 sq ft of conference space
  • 69 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hyatt Place Richmond/Arboretum offers 127 accommodations with MP3 docking stations and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Filipino, Spanish

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room sofa bed
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 8 per day)

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 13:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 8 per day
  • Pet fee: USD 100 per accommodation (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • The seasonal pool will open May 12 and close October 01.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Richmond/Arboretum
Hyatt Place Richmond/Arboretum Hotel
Hyatt Place Richmond/Arboretum Hotel Richmond
Hyatt Place Richmond/Arboretum Richmond
Hyatt Place Richmond / Arboretum Hotel Richmond
Hyatt Richmond
Richmond Hyatt
Hyatt Place Richmond Arboretum
Hyatt Place Richmond/Arboretum Hotel
Hyatt Place Richmond/Arboretum Richmond
Hyatt Place Richmond/Arboretum Hotel Richmond

Hyatt Place Richmond/Arboretum Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 439 out of 1001 reviews
Rating 8 - Good. 248 out of 1001 reviews
Rating 6 - Okay. 162 out of 1001 reviews
Rating 4 - Poor. 75 out of 1001 reviews
Rating 2 - Terrible. 77 out of 1001 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

elmer

Stayed 2 nights in May 2025

8/10 Good

Kacey

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Staff was very friendly and accommodating. We will stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

Maddie

Stayed 4 nights in Apr 2025

8/10 Good

Ray, Portsmouth

Liked: Cleanliness, staff & service, property conditions & facilities
Overall the property and rooms were very clean and modern. The Deluxe suite with its amenities were very accommodating and spacious. The bathroom with the shower is too small for opening and closing the door. It would be a problem for larger guest. Get there early for breakfast or you lose out during busy periods.
Stayed 1 night in Apr 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice and Staff was very friendly and helpful.
Stayed 4 nights in Apr 2025

4/10 Poor

Ashlea

Disliked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
It was comfortable convenient and clean.
Stayed 2 nights in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Apr 2025

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Nick

Stayed 1 night in Apr 2025

10/10 Excellent

Leon

Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1- The property was good value for the price. 2 - Property was clean. 2- Consider having 2 tvs in the suites. 3-Towels were never changed out after our first night. 4- It was tough to find space to eat breakfast in the lobby
Stayed 2 nights in Apr 2025

6/10 Okay

Rashae

Travelled with family and small children
Liked: Cleanliness, staff & service
The only issue I have with the property is that we had a double bed room with sofa bed and the sofa bed was in very bad condition and uncomfortable to the point that we didn't use it we slept on the couch 3 kids 2 adults so the bed was definitely needed but we made adjustments
Stayed 1 night in Apr 2025

10/10 Excellent

Janice, Princeton

Zia the manager was excellent.
Stayed 1 night in Apr 2025

8/10 Good

Edwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Nice Stay, One Issue

Our stay was ok. Ok inky because we had an issue with the shower. The water in the tub drained extremely slow. By the time our 10-15 minute shower was done the water was easily above our ankles.
Stayed 1 night in Apr 2025

8/10 Good

Julia, Bethesda

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast, nice staff. Sofa bed was a bit lumpy and not recommended.
Stayed 2 nights in Apr 2025

2/10 Terrible

Lindsay

Stayed 4 nights in Apr 2025

6/10 Okay

Tania

Convenient location

Had a king size room. It had to be 600sqft. Because the door to the bathroom was almost touching the toilet. Room needed the carpet cleaned. As you come in the room it didnt have that fresh hotel smell. I was expecting a little more out of this hotel stay. I believe i was suppose to get a room with the microwave, but the room didn't have one. The staff was friendly. Our stay was just okay.
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Stayed 2 nights in Apr 2025

8/10 Good

Secunda, Greenville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location. One thing I would like to mention, for breakfast please have an option for those of us that don't eat pork. Turkey sausage or bacon would have been nice
Stayed 2 nights in Apr 2025

10/10 Excellent

Celso

Stayed 4 nights in Apr 2025

10/10 Excellent

Paris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was amazing and very friendly. Room was clean. Bed had a stain on the mattress but at least it looked to have been cleaned to the best extent.
Stayed 1 night in Apr 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025