As a guest of Hermitage Hotel Richmond Virginia, you'll find a fitness center, a vending machine, and multilingual staff. WiFi is free in public spaces. The business-friendly Hermitage Hotel Richmond Virginia also features complimentary newspapers in the lobby, laundry facilities, and express check-in. Free self parking is available.
When I arrived, the lobby smelled like mildew and mold. They had a fan no a/c. When I entered my room, used towels were left in the bathroom. I called the desk and the of Indian descent brought towels. The room was dirty, the shower had cracks in the wall and the outlet in the bathroom was separated from the wall. I saw a mouse trap under the bed too. This hotel needs the health department to visit them asap. The only plus was having a balcony so I could air out the room and spray Lysol and clean the room with Clorox wipes. The elevator doesnât work either. Extremely Poor conditions. Shameful ownership and management.
The room was in no condition for guests. Clean bedding and towels but that was it...the room smelled like an ashtray, graffiti on bathroom door that was broken and didn't latch or close tight, dirty walls and light switches, holes in the wall, no trash container, cigarette burns all along the edge of the bathroom sink...the absolute worse was the smell, once the smell of the cleansers wore off the strong stale smoke smell kicked in... anyone with asthma or allergies would definitely had a problem. The young girl checking us in was very polite and did her job the best she could so we didn't take it out on her...but the room was definitely not ready for guest. I would never stay again and do not recommend it.
I couldn't determine whether this facility was just particularly renovated or only part of a rundown motel was being used. The clerk was courteous and the room was clean. BUT my non-smoking room smelled of cigarette smoking and the bed cover was full of cigarette burn holes.The a/c unit was very noisy and it took all night to cool the room. I barely slept because of the noise and cigarette smell. The little microwave light was stuck on. I never used it but the light wouldn't turn off with the door closed. Lastly "renter be aware" if the picture doesn't have the name of the hotel on it look elsewhere. I don't like bad reviews but this place was a complete disappointment even for one night đ.
First room we were issued wasnât smoke free and on the reservation it said non smoking room. Both smoke detectors were detached from the wall,remote was missing, balcony door wouldnât open, and ac blew hot warm air. We sat and waited bout 20 min for the room to cool off but it just got worst. Once we went to the front desk stood and waited a few minutes before desk clerk came out, we were offered a different room. At first she was hesitant said they had limited rooms. The room we were issued next did have multiple cut marks on the chair that was in there and the bed seamed to be missing screws as it shook when getting into it and sounded like it was going to break but the ac worked. There was water damage in the bathroom above the shower and mold was forming. The entire hotel smells like water pipes busted and they hadnât fixed it. Only thing this place had going for it was it employee was polite.
Absolutely disgusting. Zero stars. Donât go here!
Absolutely dirty. Dirty bed. Dirty furniture. Dirty bathroom. Dirty walls. Holes in the walls. Checkin area smelled terrible. All elevators out of service. Many stairways closed off. Outside unkept. AC in room dirty. Floor in the room dirty. Checked out as soon as we saw the room.
Brutal honesty.
The stay was absolute garbage.
Walk into the lobby and get a big whiff of tons of cleaning supplies, to cover up the ocean smell of sewage.
Main thing for me is where i lay my head. Just look at the attatched pictures.
It took about 20 minutes to get someone to check me in, and once they did, they sent me to a disgustingly dirty room, which had a broken lock on the door and the toilet didn't flush. Couldn't stay here.
This place should be condemned. I have no idea how it passes code. There may be 10 working rooms. Everything else gone to ruin. Staff incredibly rude and unhelpful to top it off. Tear it down.
This property should not be listed by Expedia. Overall condition is very bad. Pictures of this property had to have been taken YEARS ago; they come nowhere close to representing the property as it is currently. Desk clerk is very uncommunicative. This is the worst place I have ever stayed. Avoid this place at all costs.