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Hampton Inn & Suites San Antonio Northwest/Medical Center

Property class: 2.5
Hotel near USAA Corporate Office Headquarters in San Antonio

Choose dates to view prices

Photo gallery for Hampton Inn & Suites San Antonio Northwest/Medical Center

Free daily buffet breakfast
Terrace/patio
Reception
Reception
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
11426 IH 10 W, San Antonio, TX, 78230
  • Place, Huebner Oaks
    ‪2 min walk‬
  • Place, USAA Corporate Office Headquarters
    ‪12 min walk‬
  • Place, Crystal Ice Palace
    ‪19 min walk‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪13 min drive‬

Room options

View all photos for King, Studio, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

King, Studio, Accessible, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Studio, 2 Queen Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

In-room safe, desk, laptop workspace, blackout drapes

Studio, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(30 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(12 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(54 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(53 reviews)
  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds

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  • Pool
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CA $131 total
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About the area

San Antonio

Northwest Side stay.With a stay at this Northwest Side hotel, you'll be within 2 miles (3 km) of USAA Corporate Office Headquarters and 6 miles (10 km) of University of Texas at San Antonio. The Shops of La Cantera and The Rim Shopping Center are also within 6 miles (10 km).

What's nearby

  • Huebner Oaks - 2 min walk - 0.2 km
  • Regal Huebner Oaks - 8 min walk - 0.8 km
  • USAA Corporate Office Headquarters - 12 min walk - 1.0 km
  • Crystal Ice Palace - 19 min walk - 1.6 km
  • The San Antonio Art Institute - 3 min drive - 3.4 km

Getting around

  • San Antonio Station - 18 min drive
  • San Antonio International Airport (SAT) - 16 min drive

Restaurants

  • ‪Anthony's Tex Mex To Go - ‬15 min walk
  • ‪The Hop Doctor - ‬15 min walk
  • ‪Chipotle Mexican Grill - ‬11 min walk
  • ‪Umiya Sushi - ‬15 min walk
  • ‪Dunkin' - ‬20 min walk

About this property

Hampton Inn & Suites San Antonio Northwest/Medical Center

Hotel near USAA Corporate Office Headquarters in San Antonio
Hampton Inn & Suites San Antonio Northwest/Medical Center offers its guests an indoor pool and a fitness center. Public spaces have free WiFi and wired Internet. A 24-hour business center and meeting rooms are available. Free breakfast is served daily. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Hampton Inn & Suites San Antonio Northwest/Medical Center. Self parking is free.

This San Antonio hotel is smoke free.

  • 1 building
  • 107 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Built in 2015
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • 1 conference room
Hampton Inn & Suites San Antonio Northwest/Medical Center offers 107 accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

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  • Pool
  • Breakfast included
  • Pet friendly
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 125 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites Hotel San Antonio /Six Flags
SpringHill Suites San Antonio /Six Flags
Hampton Inn San Antonio Northwest
Hampton Inn Suites San Antonio Northwest/Medical Center
Hampton Inn & Suites San Antonio Northwest/Medical Center Hotel

Hampton Inn & Suites San Antonio Northwest/Medical Center Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 627 out of 1081 reviews
Rating 8 - Good. 200 out of 1081 reviews
Rating 6 - Okay. 116 out of 1081 reviews
Rating 4 - Poor. 66 out of 1081 reviews
Rating 2 - Terrible. 72 out of 1081 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Stephanie

The dining area was filthy. Didn't care to eat because of the condition
Stayed 2 nights in Mar 2026

8/10 Good

Lucas

Stayed 1 night in Dec 2025

10/10 Excellent

Qiang, fremont

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
9/10. This Hampton Inn was a nicer choice in our trip to San Antonio. The contemporary styled room was spacious with two queen beds. Front desk was friendly and very helpful. With that said, there were several minor maintenance issues. The keyed lock needed a reprogram to open. One light bulb was out (it was fixed quickly) when we entered room. When I called the front desk, they could hear me because the room phone had some issue. And the shower knob was loose. Nothing major but they do leave an impression. The breakfast was a simple continental one. We didn't eat much. There are a lot of local choices around the area though.
Stayed 1 night in Dec 2025

2/10 Terrible

Rodrigo

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Definitively the worst hotel I've ever been. Dirty, low staffed, bad attitude. I spent 1 week there and not a single day the floor was swept nor the bathroom cleaned, they just made beds after 4 days and after I went down to the lobby to complain. Absolutely not recommended.
Stayed 7 nights in Dec 2025

10/10 Excellent

Wayne D

Stayed 2 nights in Dec 2025

8/10 Good

Nadia

Stayed 2 nights in Jan 2026

10/10 Excellent

Marco Antonio

Stayed 1 night in Jan 2026

10/10 Excellent

Alejandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, all the options in the breakfast were fresh ans delicious.
Stayed 2 nights in Oct 2025

6/10 Okay

Noe

Travelled with family
Disliked: Cleanliness
I did not try the breakfast since its was packed and there wasnt enough but it smelled good.
Stayed 2 nights in Dec 2025

10/10 Excellent

Cynthia

Stayed 1 night in Dec 2025

10/10 Excellent

Nerissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed are so soft and nice I have stayed there 2 times and my family and I love it !!!!
Stayed 1 night in Nov 2025

10/10 Excellent

Rachel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was genuinely concerned I was comfortable after staying there post surgery.
Stayed 1 night in Dec 2025

10/10 Excellent

Celia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice staff, clean room, overall our stay was peaceful.
Stayed 1 night in Dec 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Dec 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities
Everything is great
Stayed 1 night in Dec 2025

8/10 Good

Diane

Stayed 1 night in Dec 2025

10/10 Excellent

Dalia

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel!!
Stayed 2 nights in Dec 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Close to freeway and nice staff
Stayed 1 night in Dec 2025

8/10 Good

Reese

Travelled with family
Liked: Cleanliness, staff & service
Courteous staff & spacious room
Stayed 1 night in Dec 2025

4/10 Poor

Paul

Travelled with family
Disliked: Cleanliness, amenities
Horrible beds. Fire ants by indoor pool that bit my granddaughter in multiple areas. Worst Hamton Inn I have stayed in. Should of received some discount from the ants. Ridiculous Hotel
Stayed 2 nights in Dec 2025

6/10 Okay

Rachel

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I did not appreciate the unexpected $20 fee for incidentals. I was told it would be refunded if nothing was use. I didn’t use anything and I was never refunded
Stayed 1 night in Dec 2025

10/10 Excellent

Cleon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was nice and convenient to my appointment.
Stayed 1 night in Dec 2025

6/10 Okay

Carolina

Travelled with family
Liked: Cleanliness
The staff was nice, the breakfast was good, the room had a good size. It’s a good hotel for what you’re paying, but definitely not excellent since we did not have room service done and the walls are very thin which you can hear guests on other rooms. But overall great price for a good hotel!
Stayed 2 nights in Dec 2025

8/10 Good

kenneth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was really nice.
Stayed 2 nights in Dec 2025

10/10 Excellent

Krista

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was great. Got there late and the staff was very nice.
Stayed 1 night in Dec 2025