Sonesta ES Suites San Antonio Northwest - Medical Center

3.0 star property
3-star hotel near USAA Corporate Office Headquarters

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Photo gallery for Sonesta ES Suites San Antonio Northwest - Medical Center

Exterior
Fridge, microwave, dishwasher, coffee/tea maker
Outdoor pool
Dining
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
4320 Spectrum One, San Antonio, TX, 78230
  • Place, The San Antonio Art Institute
    ‪7 min walk‬
  • Place, USAA Corporate Office Headquarters
    ‪19 min walk‬
  • Place, Huebner Oaks
    ‪1 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪10 min drive‬

Room options

Studio Suite, 1 Queen Bed (Studio)

8.4 out of 10
Very good
(76 reviews)
  • Sleeps 3
  • 1 Queen Bed

Suite, Multiple Beds (Two Bedroom)

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 5
  • 1 Queen Bed and 2 Double Beds

Suite, 1 King Bed with Sofa bed (One Bedroom)

8.6 out of 10
Excellent
(20 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds (Two Bedroom)

8.6 out of 10
Excellent
(24 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Suite, Multiple Beds (One Bedroom)

8.4 out of 10
Very good
(14 reviews)
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

San Antonio

Vance Jackson stay.Your stay at this Vance Jackson hotel places you within 2 miles (3 km) of Huebner Oaks and USAA Corporate Office Headquarters. Methodist Healthcare and UT Health San Antonio are also within 3 miles (5 km).

What's nearby

  • The San Antonio Art Institute - 7 min walk - 0.6 km
  • USAA Corporate Office Headquarters - 19 min walk - 1.6 km
  • Huebner Oaks - 1 min drive - 2.3 km
  • Kindred Hospital San Antonio - 1 min drive - 2.3 km
  • Regal Huebner Oaks - 2 min drive - 3.0 km

Getting around

  • San Antonio Station - 19 min drive
  • San Antonio International Airport (SAT) - 16 min drive

Restaurants

  • ‪Wurzbach Ice House - ‬10 min walk
  • ‪Usaa - ‬3 min drive
  • ‪McDonald's - ‬14 min walk
  • ‪Mama Margies Mexican Restaurant - ‬14 min walk
  • ‪Dutch Bros Coffee - ‬13 min walk

About this property

Sonesta ES Suites San Antonio Northwest - Medical Center

3-star hotel near USAA Corporate Office Headquarters
Sonesta ES Suites San Antonio Northwest - Medical Center offers its guests an outdoor pool and a 24-hour fitness center. Public spaces have free WiFi. Free breakfast is available daily. Sonesta ES Suites San Antonio Northwest - Medical Center also features coffee/tea in a common area, a television in a common area, and an elevator. Self parking is free.

This 3-star San Antonio hotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Television in lobby
  • Elevator
  • No smoking on site
Sonesta ES Suites San Antonio Northwest - Medical Center offers 118 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Each accommodation is individually furnished and decorated. Televisions come with satellite channels. Accommodations at this 3-star hotel have kitchens or kitchenettes with refrigerators, microwaves, and dishwashers. Bathrooms include shower/tub combinations.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Property amenities

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 8:30 AM on weekdays and 7:00 AM to 9:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Basketball
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

Room amenities

Entertainment

  • 25-inch TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Long-term renters welcome.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. The property is professionally cleaned.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites NW
Staybridge Suites NW Aparthotel
Staybridge Suites NW Aparthotel San Antonio
Staybridge Suites NW San Antonio
Staybridge Suites San Antonio NW
Staybridge Suites San Antonio NW Aparthotel
Staybridge Suites San Antonio Nw-Colonnade Hotel San Antonio

Sonesta ES Suites San Antonio Northwest - Medical Center Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 511 out of 1004 reviews
Rating 8 - Good. 231 out of 1004 reviews
Rating 6 - Okay. 119 out of 1004 reviews
Rating 4 - Poor. 65 out of 1004 reviews
Rating 2 - Terrible. 78 out of 1004 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Cynthia, Houston

Stayed 2 nights in Dec 2025

6/10 Okay

Thelma

Stayed 1 night in Nov 2025

10/10 Excellent

Rosa

Stayed 1 night in Dec 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
All good thank you.
Stayed 1 night in Nov 2025

10/10 Excellent

Gregorio

Business traveller
Liked: Cleanliness, staff & service, amenities
It was a good facility, highly recommended
Stayed 1 night in Nov 2025

8/10 Good

Milind

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Tony

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Nov 2025

4/10 Poor

Victoria

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was very disappointing from the appearance of the room to the cleanliness. The floor was moist, the furniture was stained & torn, the bathrrom mirrors were dirty or maybe wiped with a dirty rag, there was half used lotion bottles left for us to use instead of replinished with new bottle. But when we first arrived at our room we notice the door to the room looked as if it had been tampered with as if someone had tried to break in to the room. There was a gap in the door & it did not close all the way for privacy. But what worried me was that the top lock did not catch & did not lock properly. I went to the front desk & they sent a very nice maintenance person who fixed it quickly. We only stayed 2 nights & didnt spend much time there other than to sleep so we endured the short stay. However this is a place id never consider again. The exterior was nice as qas the lobby & staff we encountered. The beds were comfortable & the bedding was clean. Its not a place for a family getaway & id certainly not recommend to single female travelers.
Vent to the A/C unit was dusty & seemed to have not been cleaned in a long while
Chair was torn & appeared that they may have tried to sew it together
This was in the kitchenette area
Soiled/stains on the sofa
Stayed 2 nights in Nov 2025

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Logan was incredibly helpful during our stay. Anything we asked for, he made it happen—whether it was getting us ice or assisting in any way he could. He was very friendly, extremely professional, and truly one of the best employees we’ve encountered. We travel often, and this was one of the best hotel experiences we’ve had thanks to him. Scott and Kim Sherry 910 3816411
Stayed 4 nights in Nov 2025

10/10 Excellent

Carlos, Bremerton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very courteous and the room very clean
Stayed 1 night in Nov 2025

8/10 Good

Jairo

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great room , great area .
Stayed 2 nights in Nov 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and service. Definitely recommended.
Stayed 3 nights in Nov 2025

10/10 Excellent

Elizabeth

Stayed 6 nights in Oct 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities
Awesome thanks
Stayed 2 nights in Nov 2025

8/10 Good

Dustin

Liked: Staff & service, room comfort
Vegan breakfast options
Stayed 2 nights in Nov 2025

6/10 Okay

Alberto

Stayed 2 nights in Nov 2025

10/10 Excellent

Crystal, Rio Grande City

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spacious, and I enjoyed one of the best, most restful nights I’ve had. Breakfast was delicious, and the staff were wonderful throughout our stay. This is one of the best pet-friendly hotels I’ve experienced. I would definitely recommend it and would stay here again.
Stayed 1 night in Nov 2025

10/10 Excellent

Eddie

Stayed 1 night in Nov 2025

6/10 Okay

justin

Liked: Cleanliness, staff & service, room comfort
I was in room #225. My fridge did not work. The card reader on the door sucked, and the toilet was leaking on the sides. I told them when I left and they didn't seem to care.
Stayed 1 night in Nov 2025

8/10 Good

Joe

Stayed 1 night in Nov 2025

10/10 Excellent

Porscha

Stayed 6 nights in Oct 2025

10/10 Excellent

Taylor

Stayed 2 nights in Nov 2025

10/10 Excellent

Sarah

Stayed 3 nights in Oct 2025

10/10 Excellent

Alfonso

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Oct 2025

8/10 Good

Daniela

Liked: Cleanliness, staff & service
Free parking
Stayed 2 nights in Oct 2025