Sonesta ES Suites San Antonio Northwest - Medical Center

3.0 star property
3-star hotel near USAA Corporate Office Headquarters

Choose dates to view prices

Photo gallery for Sonesta ES Suites San Antonio Northwest - Medical Center

Exterior
Lobby
Fridge, microwave, dishwasher, coffee/tea maker
Outdoor pool
Individually decorated, individually furnished, desk, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Parking included
  • 24/7 front desk

Explore the area

Map
4320 Spectrum One, San Antonio, TX, 78230
  • USAA Corporate Office Headquarters
    ‪19 min walk‬
  • South Texas Medical Center
    ‪4 min drive‬
  • Six Flags Fiesta Texas
    ‪8 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪10 min drive‬

Room options

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • Sleeps 3
  • 1 Queen Bed

Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

  • Sleeps 3
  • 1 Queen Bed

Suite, 2 Double Beds (One Bedroom)

8.8 out of 10
Excellent
(12 reviews)
  • Sleeps 4
  • 2 Double Beds

Suite, Multiple Beds (Two Bedroom)

8.6 out of 10
Excellent
(23 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Suite, 1 King Bed (One Bedroom)

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 3
  • 1 King Bed

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, Multiple Beds (Two Bedroom)

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 5
  • 1 Queen Bed and 2 Double Beds

Studio Suite, 1 Queen Bed (Studio)

8.2 out of 10
Very good
(57 reviews)
  • Sleeps 3
  • 1 Queen Bed

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About the area

San Antonio

Vance Jackson stay.Your stay at this Vance Jackson hotel places you within 2 miles (3 km) of Huebner Oaks and USAA Corporate Office Headquarters. Methodist Healthcare and UT Health San Antonio are also within 3 miles (5 km).

What's nearby

  • USAA Corporate Office Headquarters - 19 min walk - 1.6 km
  • South Texas Medical Center - 4 min drive - 4.5 km
  • University of Texas Health and Science Center at San Antonio - 5 min drive - 5.3 km
  • The Shops of La Cantera - 7 min drive - 9.8 km
  • Six Flags Fiesta Texas - 8 min drive - 10.5 km

Getting around

  • San Antonio Station - 19 min drive
  • San Antonio International Airport (SAT) - 16 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Mama Margies Mexican Restaurant - ‬14 min walk
  • ‪Asian Star - ‬16 min walk
  • ‪Pappasito's Cantina - ‬9 min walk
  • ‪Bill Miller - ‬18 min walk

About this property

Sonesta ES Suites San Antonio Northwest - Medical Center

3-star hotel near USAA Corporate Office Headquarters
Sonesta ES Suites San Antonio Northwest - Medical Center offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. Sonesta ES Suites San Antonio Northwest - Medical Center also features barbecue grills, coffee/tea in a common area, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this 3-star San Antonio hotel.

  • 1 building
  • 118 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
Sonesta ES Suites San Antonio Northwest - Medical Center offers 118 air-conditioned accommodations with DVD players and coffee/tea makers. Each accommodation is individually furnished and decorated. Televisions come with satellite channels. Accommodations at this 3-star hotel have kitchens or kitchenettes with refrigerators, microwaves, and dishwashers. Bathrooms include shower/tub combinations.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Languages

English

Similar properties

Property amenities

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Basketball
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

Room amenities

Entertainment

  • DVD player
  • TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and window guards
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation. The property is professionally cleaned.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites NW
Staybridge Suites NW Aparthotel
Staybridge Suites NW Aparthotel San Antonio
Staybridge Suites NW San Antonio
Staybridge Suites San Antonio NW
Staybridge Suites San Antonio NW Aparthotel
Staybridge Suites San Antonio Nw-Colonnade Hotel San Antonio

Sonesta ES Suites San Antonio Northwest - Medical Center Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 495 out of 1010 reviews
Rating 8 - Good. 244 out of 1010 reviews
Rating 6 - Okay. 118 out of 1010 reviews
Rating 4 - Poor. 72 out of 1010 reviews
Rating 2 - Terrible. 81 out of 1010 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Diana

Stayed 2 nights in Mar 2025

6/10 Okay

Juan

Liked: Room comfort
Disliked: Cleanliness

Room Smelled

The room smelled like Indian food all weekend.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jasmine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Josha

Stayed 1 night in Mar 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Comfortable

I felt safe and comfortable
Stayed 4 nights in Feb 2025

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Oneness

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

4/10 Poor

Robin

Disliked: Property conditions & facilities
Everyone is friendly but everything is old, mis matched furniture, ancient curtains and counters, broken or missing closet doors, HVAC closet sounds like a rat is living in it, grout is rusted and stained in bathroom and worse of all the toilets never stop running because the levers and chains are broken.! And the toilet seat is cracked and peeling! And maintenance said they fixed everything, lol.
Stayed 3 nights in Mar 2025

10/10 Excellent

La'Tifini

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

April

Stayed 1 night in Feb 2025

10/10 Excellent

Israel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome service!
Stayed 2 nights in Mar 2025

6/10 Okay

Lisa

Stayed 5 nights in Mar 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Jessika

Stayed 3 nights in Mar 2025

10/10 Excellent

Ernestine

Stayed 1 night in Feb 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Guadalupe

Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Not very clean, a lot of broken things, shower very nasty
Stayed 1 night in Mar 2025

8/10 Good

Missy

Liked: Cleanliness, staff & service, amenities
Overall nice accommodations, dated furniture and not for ADA. THE COUCH WAS RIDICULOUSLY midget SIZED. Not able to use. Service was sketchy. My stay 18 days. I re-upped several times 4 LOCATION. I kept the same room. Service didn't think they should come change out anything. ONE MAID CARED. Fortunately brought my own linens and cleaning supplies. SMH. My door was inop. Just inappropriate and needs to be fixed room 119. Allowed animals and the person next door in 121 was allowing friends to bring their dogs and leave them also when they went out. THAT Room was marked handicapped not 🐶 dog. The dog barked for hours alerted front desk 3 xs the same jerk was there my entire stay. ASKED DID I WANT TO HAVE MY ROOM MOVED AND I HAD A RESERVATION SINCE THE SUMMER. SHOULD HAVE MOVED HIM OUT. Food okay. Also that same person next to me had an auto start to their vehicle which had a cut out muffler and left every day at AND B4 zero 600. One day another spun out in the F front of parking lot for over 15 minutes and the police were NOT called. Nice. But overall it's still a nice hotel 😂 just not for quiet older disabled folks. More like a P Diddy place vibe you would notice with the looks of some of the comings and goings. The staff were absolutely nice 🙂 I will wrap up. I had parcels come and they held them for me. Friendly for the most part. 🤓They have a wonderful fireplace that wasn't lit during coldest temperatures in SA. 😩 It may work this summer eh? I asked about that 3xs

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Carols review

Beautiful accommodations with great service, excellent breakfast and dog friendly. A little noisy and bed was not so comfy but good parking and easy to get to. Great food recommendations. Would recommend a stay, especially for the price.
Stayed 1 night in Mar 2025

4/10 Poor

kristi

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Black mold

The staff was amazing but had problems with rooms. First room was unlocked when we went to the room, the when shutting the door almost impossible to get open. The second room the heat didn’t work and had to switch rooms again after arriving back from a concert. The third and final room was spacious but the second bedroom had black mold on the ceiling along with a large crack in the ceiling with obvious water damage, the vents were rusty and covered in mold as well.
Stayed 1 night in Feb 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024