Thompson San Antonio - Riverwalk, by Hyatt

5.0 star property
5-star luxury hotel near River Walk

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Photo gallery for Thompson San Antonio - Riverwalk, by Hyatt

Outdoor pool, open 7:00 AM to 10:00 PM, cabanas (surcharge)
Property preview
Studio Suite, 1 King Bed (Studio Suite with 1 King Bed)
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Pet-friendly
  • Bar
  • Gym

Explore the area

View in a map
115 Lexington Avenue, San Antonio, TX, 78205
  • Place, San Antonio River
    ‪1 min walk‬
  • Place, River Walk
    ‪8 min walk‬
  • Place, Shops at Rivercenter
    ‪10 min walk‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪11 min drive‬

Room options

Room, 1 King Bed

9.2 out of 10
Wonderful
(33 reviews)
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (City View, Roll-in Shower)

8.8 out of 10
Excellent
(8 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View

8.8 out of 10
Excellent
(26 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(16 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, City View

9.8 out of 10
Exceptional
(7 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Riverwalk Suite with 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 81 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

Serenity Suite with 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 84 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed (Studio Suite with 1 King Bed)

10.0 out of 10
Exceptional
(8 reviews)
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Thompson Suite with 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 102 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

San Antonio

Heart of San Antonio.Within a 15-minute walk of this Downtown San Antonio hotel, you'll find River Walk and Shops at Rivercenter. Henry B. González Convention Center and Market Square are also within 2 miles (3 km).

What's nearby

  • San Antonio River - 1 min walk - 0.1 km
  • River Walk - 8 min walk - 0.8 km
  • Alamo - 9 min walk - 0.8 km
  • Shops at Rivercenter - 10 min walk - 0.9 km
  • Henry B. González Convention Center - 15 min walk - 1.3 km

Getting around

  • San Antonio Station - 8 min drive
  • San Antonio International Airport (SAT) - 11 min drive

Restaurants

  • ‪Hopscotch - ‬7 min walk
  • ‪Vela Coffee - ‬7 min walk
  • ‪The St. Anthony, A Luxury Collection Hotel, San Antonio - ‬7 min walk
  • ‪Beans & Brews - ‬8 min walk
  • ‪The Moon's Daughters - ‬1 min walk

About this property

Thompson San Antonio - Riverwalk, by Hyatt

5-star luxury hotel near River Walk
Thompson San Antonio - Riverwalk, by Hyatt offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour fitness center, spa services, and a terrace are also featured at the luxury Thompson San Antonio - Riverwalk, by Hyatt. Parking is available for a fee.

This Art Deco San Antonio hotel is smoke free.

  • 1 building
  • 162 guestrooms or units
  • 20 levels
  • Meeting rooms
  • Built in 2020
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Thompson San Antonio - Riverwalk, by Hyatt offers 162 accommodations with MP3 docking stations and minibars. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 65-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Thompson Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open select days.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Secured, covered valet parking on site (USD 63.87 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 30 to 65 for adults and USD 15 to 70 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Art gallery
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (41 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 65-inch LCD TV with premium digital channels
  • MP3 dock
  • Pay movies
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Microwave on request
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.00 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.19 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 30 to 65 for adults, and USD 15 to 70 for children
  • Covered valet parking fee: USD 63.87 per night (in/out privileges)
  • Rollaway bed fee: USD 50.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Thompson San Antonio - Riverwalk, by Hyatt Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 648 out of 904 reviews
Rating 8 - Good. 123 out of 904 reviews
Rating 6 - Okay. 76 out of 904 reviews
Rating 4 - Poor. 29 out of 904 reviews
Rating 2 - Terrible. 28 out of 904 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Robert

Liked: Amenities
It was a good hotel; however, we have had stayed in other hotels downtown that were more reasonable in price and were just as nice!
Stayed 1 night in Aug 2025

8/10 Good

Luz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was overall great. No complaints. Just waiting for my refund to come through from the extra charges.
Stayed 2 nights in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five stars!
Stayed 1 night in Aug 2025

10/10 Excellent

CYNTHIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Roy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing, the bar staff were really great and made our night way more enjoyable. Unfortunately there wasn’t any AC in the bar area however the drinks made up for it. The evening DJ on Saturday after a wedding, let just say was not good. Nonetheless the hotel is beautiful and our room was amazing ! Would definitely visit again.
Stayed 1 night in Aug 2025

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Michelle

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Stayed 1 night in Aug 2025

10/10 Excellent

Chipeewah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only utilized the valet. The hotel is really nice!
Stayed 1 night in Aug 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good modern hotel

Great hotel, modern and fresh decor. Beds comfy and the rooftop restaurant did a great breakfast. My only criticism is that rooms are pet friendly. Not everyone likes pet hair in their rooms :)
Stayed 1 night in Aug 2025

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I had a decent stay. The room was nice and the bathroom was beautiful — definitely a highlight. However, there were a few downsides. The bed was quite firm, and I woke up with some back discomfort. Also, food options for kids were pretty limited, which made dining a bit challenging for families. The pool area had a great vibe, especially with the live DJ — I really enjoyed that touch! That said, the pool did get overcrowded at times. Adding more lounge chairs could really help with comfort and space. One surprising thing: the number of bees. I’ve never seen so many in one place before — luckily, they weren’t aggressive, but it was still a bit unsettling.
Stayed 2 nights in Aug 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Whitney

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Rita

Stayed 1 night in Aug 2025

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good although the 22% in room dining service fee seemed a bit much. If there was an option to waive the service fee if I picked up the food myself would have been acceptable. Room was clean and comfortable but it got very hot sometimes although the AC was set to 68. Maybe if there was a room fan or better temperature controls.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Rudy

Stayed 1 night in Aug 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
early check in and was given a 1pm check out for a very small mishap
Stayed 1 night in Aug 2025

10/10 Excellent

Scott

Stayed 1 night in Aug 2025

10/10 Excellent

Davie

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Aug 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Rebecca

Disliked: Staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Terry

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Jesus

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
Housekeeping did not show up on a consistent basis. Two restaurants are promoted on their website but one of them was closed. Dinner at the hotel was reserved eating only. Knowing about the other hotels around the river walk, I would rather use another hotel for a better stay.
Stayed 2 nights in Jul 2025