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"I liked location, friendly staff, and delicious pastries. I did not like my room key card not unlocking door on first try....had to make 5-10 attempts ... " More

By a verified traveller on Fri 18 Oct 2019

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Hotel Description

Hotel near Ghirardelli Square in San Francisco

Cow Hollow stay

With a stay at this Cow Hollow hotel, you'll be within half a mile (1 km) of Ghirardelli Square and 2 miles (3 km) of Presidio of San Francisco. Pier 39 and Moscone Convention Center are also within 3 miles (5 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the 24-hour business center. A terrace, a garden, and a communal living room are also on offer.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $176* Per night/room 30 Mar. - 31 Mar.

King Room with Sofa Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 5 Max

Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Buena Vista Motor Inn ratings based on 10 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Buena Vista Motor Inn

Everyone (5) Couples (2) Family (2)
4 out of 5
I liked location, friendly staff, and delicious pastries. I did not like my room key card not unlocking door on first try....had to make 5-10 attempts before door would unlock.

Posted by on 18 Oct. 2019

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Comment from Hotel Management

11 Nov. 2019 by .

Thank you for your stay

4 out of 5
Upon returning from a long day sightseeing, our room lock did not work. It was fixed soon.

Posted by on 12 Aug. 2019

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Comment from Hotel Management

15 Aug. 2019 by Customer Care Team

Dear guest, We are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long.

4 out of 5
Great location. Hotel dated but clean and neat. Great front desk staff.

Posted by on 30 Mar. 2019

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4 out of 5
Convenient location and had a good breakfast. A little dated but good value.

Posted by on 15 Mar. 2019

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Comment from Hotel Management

11 Apr. 2019 by Guest Relations Manager

Dear Guest, It sounds as if our hotel was perfect for your needs, and we are delighted that you enjoyed your time with us so much. Thank you for your positive rating; we hope that you will have an opportunity to make a return visit very soon. Best wishes, Hotel Management.

4 out of 5
Could use new mattresses. They weren't the worst just a little lumpy. Great price and great location. Walking distances to the wharf, pier 39 and bars along union.

Posted by on 11 Mar. 2019

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1 out of 5

Don't stay here!!!

Pros: Location was good for who we were visiting.
Cons: Staff's manners and attitude. They were just rude!!!!!!! Condition and working order of items in the hotel room
Staff was incredibly rude. Room was very overpriced and not maintained. Parking was hazardous at best.

Posted by on 1 Aug. 2018

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5 out of 5
Nice hotel in a great location. Rooms have been recently updated, very modern and comfortable. Lots of outlets to charge devices. Breakfast was small but adequate. Space to eat was small but we took ours up to the roof top terrace which had great views. Front desk was helpful. Onsite parking was definitely a bonus. Would stay here again.

Posted by , from St Louis on 21 Jun. 2018

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4 out of 5
It is perfectly located in Lombard Street clean and quite it is great.!

Posted by , from Florida on 14 May 2018

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4 out of 5
Noisy, thought windows were open being on a main street, otherwise it was a pleasant stay. Room didn't have a microwave or small ref.

Posted by , from L. I. N.Y. on 21 Mar. 2018

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2 out of 5

Find a different hotel!

When we checked in, the sheets were very dirty, it looks like diarrhea. We called the front desk (there's only one person at the front most of the time that is supposed to do everything, including house keep emergencies) and she came to replace the sheets and pads. The rooms are small, outdated, and carpets are sticky. The "lobby" is tiny and during "breakfast" is crowded. There's no refrigerator in the room. I had to wait 20 minutes to the front desk person that was nowhere to be found.

Posted by , from Atlanta on 7 Jul. 2017

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Property Features

A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and coworking spaces. A terrace, tour/ticket assistance, and a vending machine are also featured at the business-friendly Buena Vista Motor Inn. Limited free parking is available on a first-come, first-served basis. This San Francisco hotel is smoke free.

  • 51 guestrooms or units
  • 4 levels
  • Business center (24 hours)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Lockers available

Family Friendly Amenities

  • Free WiFi
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: San Francisco Station (5 km / 3.1 mi)
  • Metro station: Hyde St & Lombard St Stop (0.7 km / 0.5 mi)
  • Parking: Free self parking

Room Amenities

Buena Vista Motor Inn offers 51 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature premium bedding. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations and complimentary toiletries. Housekeeping is offered daily and microwaves can be requested. Cribs/infant beds (complimentary) are also available.

  • Television
  • Premium channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (heating)
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Electrostatic spray is used for disinfection
  • Masks are compulsory at the property
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of CovidClean (Safehotels - global expert)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room microwave fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Buena Vista Inn
  • Buena Vista Motor
  • Buena Vista Motor Inn
  • Buena Vista Motor Inn San Francisco
  • Buena Vista Motor San Francisco
  • Buena Vista Motor Hotel San Francisco
  • Buena Vista Motor Inn Hotel
  • Buena Vista Motor Inn San Francisco
  • Buena Vista Motor Inn Hotel San Francisco

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.