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"The hotel is confortable and clean. The breakfast could include some proteins like jam or eggs and other options " More

By a verified traveller on Mon 17 Feb 2020

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Hotel Description

Hotel near Moscone Convention Center in San Francisco

Downtown San Francisco stay

Within a 15-minute walk of this Downtown San Francisco hotel, you'll find Moscone Convention Center and San Francisco Museum of Modern Art. Oracle Park and San Francisco Bay are also within 3 miles (5 km).

Restaurant

A restaurant, free self parking, and a 24-hour front desk are among this hotel's amenities. WiFi in public areas is free. Dry cleaning and luggage storage are also provided.

Remodeled Double Twin Shared Bathroom

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Minna Hotel ratings based on 9 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Minna Hotel

Everyone (6) Family (3)
4 out of 5
The hotel is confortable and clean. The breakfast could include some proteins like jam or eggs and other options

Posted by , from Buenos Aires, Argentina on 17 Feb. 2020

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Comment from Hotel Management

17 Feb. 2020 by Susan S

Thank you for staying with us. We appreciate your feedback.

1 out of 5
Dangerous neighborhood, homeless everywhere and crack addicts at every corner, no bathroom in the room

Posted by on 27 Aug. 2019

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2 out of 5
There does not seem to be any sort of cooling options in the room. It is very stuffy and no airflow of any sort. I tried to call down to the front desk...but the in room phone is not connected. I also wish I had known more about the location and parking.

Posted by on 13 Aug. 2019

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Comment from Hotel Management

14 Aug. 2019 by Susan S.

We are sorry you were unhappy. We do supply fans at the front desk if requested. We do state on the site that parking is not available, if requested we do have information for parking options.

4 out of 5

Great for so little money.

Everything was very nice except the carpet could stand a cleaning.

Posted by on 8 Jul. 2018

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3 out of 5
It was ok but it smelled bad. The halls smelled terrible.

Posted by on 17 Mar. 2018

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1 out of 5

Nightmare Hotel - Do NOT Stay at the Minna Hotel!!

Pros: nothing
Cons: everything
Location: Do not stay at this hotel.
Although this hotel appears to be decent in the pictures, the room they put me in was like a very little broom closet, with a bed. It was filthy. There were active electrical wires hanging out of the wall. There was absolutely no space in the room to even walk around the bed. There was no space to open up my suitcase. There were a few hangers over the fridge, so that anything I hung up would hit the top of the fridge. The one window was best left with the filthy blinds covering it, as the "view" was just a dead space between buildings with exhaust ducts and garbage in it. The shared bathroom was filthy, the bathroom had a horrible smell of urine and excrement, and there was no toilet paper. The sidewalks and streets surrounding the Minna Hotel are full of homeless people hanging out, which was frightening. The only staff person present at the Minna Hotel does not have any authority to solve any problems and she has not be given any higher level hotel management contact person or hotel owner to contact to solve problems. The only contact phone number she has is the San Francisco police. This hotel is a major nightmare, stay away! Staying at the Minna Hotel will make your trip unhappy.

Posted by on 28 Jun. 2017

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3 out of 5

Minna Hotel

Pros: The rooms were neat and clean. The staff was friendly and helpful. Breakfast was adequate.
Cons: Breakfast could include a protein.
Location: I would not walk around the neighborhood after dark. There are tons of things to do in San Fran.
Although the room was neat and clean, the bathroom and the shower were in separate rooms down the hall. The surrounding area/neighborhood was bad. Lots of homeless people and drugs.

Posted by , from Santiago, Chile on 22 May 2017

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4 out of 5

Economical

Perfect setting if you don't plan on staying in your room for long periods of time. There's homeless people out on the streets of downtown San Francisco. So you may have to deal with them some but hotel was fine. Oh and you also have to share a bathroom. Lol

Posted by , from dallas texas on 17 Jan. 2017

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4 out of 5

Improved conditions

Pros: Location, price and the improvements. Much better customer service from the reception staff. Susan is great.
Location: Convenient location for SOMA shopping and transportation. It's kind of a hike from the Powell Street BART station if you have a lot of luggage.
My third stay at The Pontiac. They have made many improvements in the past year to the rooms. Upgraded the TV's and cable. Rooms now have a microwave and small fridge. The beds even have A/C power and USB access in the headboard for your devices. :-) They've also improved the security for entering the property. The neighborhood is the same, but I don't feel that it's dangerous, like others might. They're just street people. SOMA has become an extension of the Tenderloin, IMH. Unsavory, but relatively safe. The continental breakfast is a plus. This hotel is a great value for a short stay in San Francisco

Posted by on 28 Sep. 2016

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Property Features

There's a restaurant on site. Public spaces have free WiFi. Minna Hotel also features tour/ticket assistance, dry cleaning/laundry services, and an elevator. Self parking is free. This San Francisco hotel is smoke free.

  • 1 building
  • 72 guestrooms or units
  • 4 levels
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: San Francisco Station (1.9 km / 1.2 mi)
  • Metro station: Market St & Taylor St Stop (0.3 km / 0.2 mi)
  • Parking: Free self parking

Room Amenities

Minna Hotel offers 72 shared accommodations with MP3 docking stations and blackout drapes/curtains. Refrigerators and microwaves are provided. Guests have access to shared bathrooms. Bathrooms include showers. This San Francisco hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided on a limited basis.

  • Accommodations are shared
  • Bathrooms are shared
  • MP3 dock
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Shower
  • Housekeeping (limited)
  • Hair dryer available
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Heating
  • Toothbrush and toothpaste available

Food & Drink

Minna Hotel has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a smoke detector in each accommodation.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Children stay free 2
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitization practices of SafeStay (AHLA - USA)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Hotel Pontiac
  • Pontiac Hotel
  • Pontiac Hotel San Francisco
  • Pontiac San Francisco
  • Minna Hotel San Francisco
  • Minna San Francisco
  • Minna Hotel Hotel
  • Minna Hotel San Francisco
  • Minna Hotel Hotel San Francisco

You should know

  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.