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Hyatt House San Juan

3.5 star property
3.5-star hotel near Distrito T-Mobile

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Photo gallery for Hyatt House San Juan

Relax by the pool surrounded by lush tropical plants and lounge under the shade of umbrellas.
Relax in a serene outdoor space with comfortable seating and a central table, shaded by a pergola and surrounded by a water feature.
Relax in this inviting living room with a sofa, ottoman, and side table, offering a view of the coastal landscape.
Enjoy a waterfront view from the comfort of this room, featuring a bed, desk, and picture on the wall.
Experience the striking exterior of Hyatt House, featuring a grid of illuminated panels and the hotel's name prominently displayed.

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
615 Ave Fernandez Juncos, Distrito de Convenciones, San Juan, 00907
  • Distrito T-Mobile
    ‪5 min walk‬
  • Puerto Rico Convention Center
    ‪7 min walk‬
  • Pan American Pier
    ‪9 min walk‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪10 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Accessible, Bathtub

Studio Suite, 1 King Bed, Accessible, Bathtub | Private kitchenette

Studio Suite, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite King

Studio Suite King

Studio Suite King

9.2 out of 10
Wonderful
(23 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan)

9.6 out of 10
Exceptional
(8 reviews)
  • 44 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom King Suite

One Bedroom King Suite

One Bedroom King Suite

8.6 out of 10
Excellent
(15 reviews)
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan)

9.6 out of 10
Exceptional
(8 reviews)
  • 44 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bay View (Den, No Sofabed)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Room, 2 Queen Beds, Bay View (Den, No Sofabed)

9.2 out of 10
Wonderful
(7 reviews)
  • 30 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(25 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan)

8.6 out of 10
Excellent
(4 reviews)
  • 44 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guestroom King View

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Guestroom King View

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Den, No Sofabed)

Room, 2 Queen Beds (Den, No Sofabed)

Room, 2 Queen Beds (Den, No Sofabed)

9.2 out of 10
Wonderful
(17 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Bay View (San Juan)

Room, 1 King Bed, Bay View (San Juan)

Room, 1 King Bed, Bay View (San Juan)

9.0 out of 10
Wonderful
(16 reviews)
  • 30 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

About the area

San Juan

Santurce stay.Within a 10-minute walk of this Santurce hotel, you'll find Distrito T-Mobile and Pan American Pier. Also, Puerto Rico Convention Center is within half a mile (1 km) and Escambron Beach is within 2 miles (3 km).

What's nearby

  • Distrito T-Mobile - 5 min walk - 0.5 km
  • Puerto Rico Convention Center - 7 min walk - 0.6 km
  • Pan American Pier - 9 min walk - 0.8 km
  • Condado Beach - 15 min walk - 1.3 km
  • Escambron Beach - 17 min walk - 1.5 km

Getting around

  • Hato Rey Station - 5 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 11 min drive

Restaurants

  • ‪Choices Sheraton - ‬7 min walk
  • ‪Medalla Arena - ‬6 min walk
  • ‪Sazon Cocina Criolla - ‬6 min walk
  • ‪La Central by Mario Pagan - ‬7 min walk
  • ‪Pudge’s Pizza - ‬6 min walk

About this property

Hyatt House San Juan

3.5-star hotel near Distrito T-Mobile
Hyatt House San Juan offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

There are 2 meeting rooms available. A terrace, barbecue grills, and an arcade/game room are also featured at the business-friendly Hyatt House San Juan. An area shuttle within 3 miles and a beach shuttle are free. Parking is available for a fee.

This 3.5-star San Juan hotel is smoke free.

  • 126 guestrooms or units
  • 6 levels
  • Built in 2014
  • Buffet breakfast (free)
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
Hyatt House San Juan offers 126 air-conditioned accommodations with safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Relax by the pool surrounded by lush tropical vegetation and enjoy the hotel's water slide.

Hyatt Place San Juan

  • Pool
  • Pet-friendly
  • Waterslide
  • Free WiFi
4.5 out of 5, Wonderful, 1,207 reviews
The price is CA $163
CA $245 total
includes taxes & fees
Aug 4 - Aug 5
Hyatt Place San Juan

Property amenities

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free beach shuttle
  • Onsite parking available only on request
  • Self parking on site (USD 18 per night)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Bedroom

  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 6 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Guests under 11 years old must provide proof of a negative PCR/antigen test (issued within 72 hours before check-in) during check-in.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.05 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 18.00 per night
  • Pet fee: USD 100 per pet (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Additional taxes apply to daily parking rates at this property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt House Hotel San Juan
Hyatt House San Juan
Hyatt House San Juan Aparthotel
Hyatt House Aparthotel
Hyatt House San Juan Hotel
Hyatt House San Juan San Juan
Hyatt House San Juan Hotel San Juan

Hyatt House San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 703 out of 1027 reviews
Rating 8 - Good. 187 out of 1027 reviews
Rating 6 - Okay. 71 out of 1027 reviews
Rating 4 - Poor. 29 out of 1027 reviews
Rating 2 - Terrible. 37 out of 1027 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carla

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent breakfast, and the room was spacious and clean. The hotel has central A/C which is incredibly effective and necessary for Puerto Rico. Shuttle service to the beach and old San Juan is very convenient, and the building is in a great location. Overall, I would 100% stay here again!
Stayed 3 nights in Jun 2025

10/10 Excellent

Brian

Stayed 2 nights in Jun 2025

4/10 Poor

Joel

Stayed 1 night in Mar 2025

8/10 Good

Mark E.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower
Stayed 1 night in Apr 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Ivan

Liked: Staff & service
Excelent
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful hotel! Staff was very nice. Loved that they offered complimentary shuttle service to Escambron beach & Old San Juan. Longhorn & Olive Garden are within walking distance.
Stayed 3 nights in Apr 2025

8/10 Good

Deborah, Andover

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel stay was great for my granddaughters and me. The only thing that WASN"T great was the check-in! Room was supposed to be ready for a 4PM check-in, but had to wait until 6:40PM! Clerk kept telling me 10 minutes more, 15 minutes more, etc. After being up since 2:30AM, I was NOT happy!
Stayed 6 nights in Apr 2025

10/10 Excellent

Nelcia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was amazing, the staff were amazing and the facilities were clean. This is my good to long weekend hotel in San Juan.
Stayed 3 nights in Apr 2025

10/10 Excellent

Rose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 2 nights in Apr 2025

4/10 Poor

Shadee

Travelled with family and small children
Disliked: Cleanliness, amenities
El desayuno bueno, pero el olor del cuarto a humedad esta fuerte.
Stayed 2 nights in Apr 2025

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We arrived an hour after check-in time but was told by staff that housekeeping had backed up with rooms to clean. We were told it would take 40 minutes but it turned into an hour wait. Luckily there was a bar and pool table in the lobby that occupied us and our kids. The front desk staff and manager were very helpful and accommodating. After the housekeeping issue, it was all good from there. My kids loved the room we stayed in. Wish we stayed more days in there so we could have used the kitchen. The pool area was small but wasn't crowded. The hotel provided a shuttle that drove to Escambron Beach, Old San Juan and Distrito T-Mobile area. That was a plus so we didn't have to take the car out since there was an $18 parking fee. Would recommend and stay here again for the next time we come back to PR.
Stayed 2 nights in Apr 2025

2/10 Terrible

Timothy

Stayed 7 nights in Apr 2025

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente!!!
Stayed 2 nights in Apr 2025

6/10 Okay

ANDY

Stayed 1 night in Apr 2025

10/10 Excellent

Guillermo, Coamo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Priscilla M

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast every morning was great.
Stayed 7 nights in Apr 2025

8/10 Good

Ethen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were amazing!!
Stayed 7 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

elana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

RAFAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Apr 2025

8/10 Good

Anna

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved a bay window, but was not available when I arrived.
Stayed 2 nights in Apr 2025

10/10 Excellent

Toshiki

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent the staff was very respectful and professional, I would definitely go back and stay there again.
Stayed 7 nights in Apr 2025