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The Hacienda & Spa at Hotel Santa Fe

4.5 star property
Family-friendly 4.5-star hotel near Santa Fe Plaza

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Photo gallery for The Hacienda & Spa at Hotel Santa Fe

Front of property - evening/night
Breakfast, lunch, dinner served; garden views
Interior
Suite, Fireplace
Breakfast, lunch, dinner served; garden views

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
537 S Guadalupe St, Santa Fe, NM, 87501
  • Place, Santa Fe Railyard
    ‪3 min walk‬
  • Place, Loretto Chapel
    ‪12 min walk‬
  • Place, Santa Fe Plaza
    ‪13 min walk‬
  • Airport, Santa Fe, NM (SAF-Santa Fe Municipal)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Fireplace (Hacienda)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Standard Room, 1 King Bed, Fireplace (Hacienda)

9.6 out of 10
Exceptional
(60 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Fireplace (Hacienda)

Standard Room, 2 Double Beds, Fireplace (Hacienda)

Standard Room, 2 Double Beds, Fireplace (Hacienda)

9.8 out of 10
Exceptional
(12 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Fireplace

Suite, Fireplace

Suite, Fireplace

9.8 out of 10
Exceptional
(22 reviews)
  • 49 sq m
  • Sleeps 4
  • 1 Double Sofa Bed OR 1 King Bed

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Exterior

Eldorado Hotel & Spa

Downtown Santa Fe
  • Pool
  • Hot tub
  • Spa
  • Pet friendly
4.4 out of 5, Excellent, 1,099 reviews
The price is CA $197
CA $274 total
includes taxes & fees
Mar 22 - Mar 23
Eldorado Hotel & Spa

About the area

Santa Fe

City center retreat .Within a 15-minute walk of this Downtown Santa Fe hotel, you'll find Santa Fe Plaza and Loretto Chapel. TAI Modern and SITE Santa Fe are also within half a mile (1 km).

What's nearby

  • Santa Fe Railyard - 3 min walk - 0.3 km
  • Georgia O'Keefe Museum - 12 min walk - 1.0 km
  • Loretto Chapel - 12 min walk - 1.0 km
  • Santa Fe Plaza - 13 min walk - 1.2 km
  • Canyon Road - 15 min walk - 1.3 km

Getting around

  • Santa Fe Depot - 3 min walk
  • Santa Fe Municipal Airport (SAF) - 22 min drive

Restaurants

  • ‪Tomasita's Santa Fe New Mexican Restaurant - ‬3 min walk
  • ‪Social Kitchen + Bar - ‬5 min walk
  • ‪Cowgirl Grill - ‬5 min walk
  • ‪Amaya at Hotel Santa Fe, The Hacienda & Spa - ‬3 min walk
  • ‪Zacatlan - ‬5 min walk

About this property

The Hacienda & Spa at Hotel Santa Fe

Family-friendly 4.5-star hotel near Santa Fe Plaza
The Hacienda & Spa at Hotel Santa Fe offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free wired Internet.

Business amenities include a business center and meeting rooms. A hot tub, a rooftop terrace, and a vending machine are also featured at the luxury The Hacienda & Spa at Hotel Santa Fe. For a fee, parking is available.

This 4.5-star Santa Fe hotel is smoke free.

  • 35 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 2002
  • Continental breakfast (free)
  • Manager's reception (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Hacienda & Spa at Hotel Santa Fe offers 35 air-conditioned accommodations with fireplaces and minibars. Pillowtop beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Santa Fe hotel provides complimentary wired Internet access. Business-friendly amenities include desks and safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Similar properties

Exterior
Eldorado Hotel & Spa
  • Pool
  • Hot tub
  • Spa
  • Pet friendly
4.4 out of 5, Excellent, 1,099 reviews
The price is CA $197
CA $274 total
includes taxes & fees
Mar 22 - Mar 23
Eldorado Hotel & Spa

Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • Outdoor pool

Internet

  • Available in all rooms: Free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free wired internet

Parking and transportation

  • Area shuttle up to 1 mi
  • Secured, uncovered self parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Piano
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • iPod dock
  • LCD TV with premium cable/satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Fireplace
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 21.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • Fitness/yoga classes
  • In-room coffee
  • In-room safe
  • Internet access
  • Newspaper
  • Phone calls
  • Pool access
  • Shuttle service
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hacienda Hotel Santa Fe
Hacienda Santa Fe
Hotel Santa Fe
The Hacienda & Spa At Santa Fe
The Hacienda & Spa at Hotel Santa Fe Hotel
The Hacienda & Spa at Hotel Santa Fe Santa Fe
The Hacienda & Spa at Hotel Santa Fe Hotel Santa Fe

The Hacienda & Spa at Hotel Santa Fe Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 779 out of 1006 reviews
Rating 8 - Good. 160 out of 1006 reviews
Rating 6 - Okay. 45 out of 1006 reviews
Rating 4 - Poor. 14 out of 1006 reviews
Rating 2 - Terrible. 8 out of 1006 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable. Loved the cookies and fruit the hotel left in room first night. There was some mildew in the shower and the water took forever to get hot.
Stayed 3 nights in Nov 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Cliff

Liked: Cleanliness, amenities, property conditions & facilities
Best hotel ever! Gorgeous property. First-class from check in, to happy hour, to dinner, to rooms, to linens, to personnel and staff! Awesome experience all the way around! Highly recommend and will definitely return!
Stayed 1 night in Dec 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2025

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities
Staff was very accommodating and polite.
Stayed 1 night in Nov 2025

6/10 Okay

Laura

Liked: Cleanliness, room comfort
I first stayed at the Hotel Santa Fe 10 years ago and had really fond memories of the experience. I loved the room and the art. It felt like a unique, upscale hotel at the time. On this return trip, I was hoping to have the same experience but left feeling a little disappointed. Overall, I give it an average rating. Our suite/room could use some updates. The decor seemed worn. There was peeling laminate in the cabinet, chipped ceramic soap holder, no iron/ironing board in the room, and weak lighting. I expected more for the price. On the plus side, the rooms are quiet, the fireplace and balcony were nice to have, and the bed was comfortable. It’s also a great location and no charge for parking. Everyone was very pleasant.
Stayed 3 nights in Nov 2025

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular place to stay. Highly recommend. Food and services outstanding.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Callan

Stayed 1 night in Nov 2025

10/10 Excellent

DEBORAH

Liked: Cleanliness, staff & service, amenities
Most welcome we have ever felt at a hotel! Great staff including our butler, Tony! Beautiful place with excellent room including a gas fireplace. We loved the extra touches. Convenient location across the street from the Railyard. Only wish we could have stayed even longer!
Stayed 2 nights in Nov 2025

10/10 Excellent

Aileen, Fredericksburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I booked the hotel, I figured it would be nice, but I didn't expect the level of service and attention that we've received. The room was excellent (loved the fireplace), the bed was very comfortable, the bath clean and the shower large and with great water pressure. The breakfast was really good: Yogurt, cereal, pastries, fruit, etc. Would definitely stay here again!
Stayed 2 nights in Nov 2025

6/10 Okay

Stan

Liked: Cleanliness, staff & service, amenities
For an hotel that wants to be top quality and luxury we found out that, they dare charging $4.00 on top of free breakfast for 2 fried eggs. That’s ridiculous and destroy the whole atmospher of the place.
Stayed 2 nights in Nov 2025

6/10 Okay

Rudy

Stayed 4 nights in Nov 2025

10/10 Excellent

Jed

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, comfortable and nicely sized. The service staff was friendly and helpful. The location is excellent. Breakfast was delicious, and the bar and restaurant are cozy, smell good and inviting. We would absolutely stay here again. Great property, well maintained and well run. Cheers!
Stayed 3 nights in Oct 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall just a really nice place to stay. Everyone was friendly, full of suggestions for things to see, restaurants to try and places to shop. We especially liked and appreciated the free shuttle and we were happy to tip the drivers for saving us time and trying to navigate the area. The rooms we are nice size and very comfortable. Continental breakfast had a wide variety and a pleasant atmosphere. Evening wine and appetizers while we waited for the sunset was a nice addition to the stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at the hotel is extremely kind and hard working. They are very attentive and made our stay wonderful! The rooms are spacious, beautifully decorated and super clean!! The location is great!!! Just across the street from the Railyard,, where there were markets (farmers and artisan)- and just about 6 blocks from the plaza ,.. it was a phenomenal place to stay!!!
Stayed 5 nights in Oct 2025

10/10 Excellent

Eva

Stayed 4 nights in Oct 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

John Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Barry Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

8/10 Good

Mary Ellen

Stayed 4 nights in Sep 2025

6/10 Okay

Sid

Liked: Cleanliness, property conditions & facilities
Deceptive photo on website compared to the actual room. The room was worse in appearance and view was a busy street 10' away. Ugly and noise.
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A diamond in the midst of overpriced shelter

I stay here whenever I can because it is absolutely the best value for a hotel in Santa Fe. I am originally from Santa Fe and when I go back there, I’m very particular about where I stay because frankly most places overcharge. The Hacienda wing of the actual hotel is the best value in Santa Fe.
Stayed 1 night in Jun 2025

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property!! Great place to stay in Santa Fe!!
Stayed 3 nights in Sep 2025