2/10 – Terrible
SAKSHI
Voyage d’affaires
23 mai 2023
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
I would not rate double tree a single star.
First experience, on 18th Thursday checked in at 9.30pm and when we were about to sleep the bedsheets were dirty so I was told either I’ll have to change the bedsheets myself because there was housekeeping staff or change the room. With 5yr old and 2 yr old it’s not that easy to change it but somehow got a room with ok condition. (Pictures attached of the bedsheets)
Today it is our second time first of all @6am alarms, the housekeeping did not reset the alarm clock which is in the middle of 2 beds and then there is a parking lot construction which started @7am. (You are the manager so you would know what time the work would have started)
If I had an option to get full refund for the second stay AFTER my first night I.e. on 18th I would have canceled the reservation.
My first stay rooms were 212 and 218 and today’s stay room # is 754.