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Siente Tulum

3.0 star property
3-star hotel near Tulum Mayan Ruins

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Photo gallery for Siente Tulum

Exterior
Front of property
Outdoor pool
Lobby
Junior Studio Suite, 1 King Bed

Reviews

8.4 out of 10
Very good

Popular amenities

  • All-inclusive
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Carretera Federal Cancún - Tulum, No. 307 KM 230, Mz. 1, Lt. 1, Tulum, QROO, 77760
  • Tulum National Park
    ‪6 min walk‬
  • Tulum Mayan Ruins
    ‪11 min walk‬
  • Playa Paraiso
    ‪12 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪54 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 3.81 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed

Junior Studio Suite, 1 King Bed

Junior Studio Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 3.81 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 1.96 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Tulum

In suburbs.Within a 15-minute walk of the hotel, you'll find Tulum Mayan Ruins and Tulum National Park. Jaguar Park and Tulum Tower are also within half a mile (1 km).

What's nearby

  • Tulum National Park - 6 min walk - 0.6 km
  • Tulum Mayan Ruins - 11 min walk - 1.0 km
  • Playa Ruinas - 16 min walk - 1.4 km
  • Las Palmas Public Beach - 10 min drive - 7.1 km
  • Playa Paraiso - 12 min drive - 7.8 km

Getting around

  • Tulum Intl. Airport (TQO) - 51 min drive

Restaurants

  • ‪Zona Arqueológica de Tulum - ‬18 min walk
  • ‪Mulut Jach Ki - ‬6 min walk
  • ‪Templo Dios del Viento - ‬13 min walk
  • ‪La Fiesta Mexicana - ‬8 min walk
  • ‪Starbucks - ‬2 min drive

About this property

Siente Tulum

3-star hotel near Tulum Mayan Ruins
Some rates at Siente Tulum are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

There's a restaurant on site, as well as a snack bar/deli. WiFi is free in public spaces. An outdoor pool, tour/ticket assistance, and coffee/tea in a common area are also featured at Siente Tulum.

This 3-star Tulum hotel is smoke free.

  • 83 guestrooms or units
  • Deli
  • Coffee in lobby
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Dining venue
Siente Tulum offers 83 air-conditioned accommodations with safes and ceiling fans. Each accommodation is individually furnished and decorated. 50-inch flat-screen televisions come with cable channels and Netflix.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered daily and change of bedsheets can be requested.

Languages

English, Spanish

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Property amenities

Family friendly

  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 50-inch flat-screen TV with cable channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Air conditioning
  • Ceiling fan
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night. This tax does not apply to children under 12 years of age.
  • Resort fee: MXN 60.5 per person, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Parking
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: 50 percent of room rate (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Hotel MX tulum
Siente Tulum Hotel
Siente Tulum Tulum
Siente Tulum Hotel Tulum

Siente Tulum Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 43 out of 78 reviews
Rating 8 - Good. 15 out of 78 reviews
Rating 6 - Okay. 13 out of 78 reviews
Rating 4 - Poor. 4 out of 78 reviews
Rating 2 - Terrible. 3 out of 78 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Fredricka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siente was wonderful I had a great time I enjoyed the all inclusive the staff were incredibly kind and eager to serve although I drank quite a lot a felt nothing at all I ended up buying my own tequila bottle for 12$ at the store down the street. The food was okay very basic but filling. We rented bikes for 250 mxn and a 500mxn deposit. The ruins are down the street I wish I hadn’t rented bikes to go and just walked instead.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Feb 2025

10/10 Excellent

Toni Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay. Beds were a little hard and the hot water was inconsistent but staff was friendly and helpful. I’d stay here again.
Stayed 6 nights in Feb 2025

6/10 Okay

Peter

Travelled with partner
Liked: Cleanliness, staff & service
The room was simple but nice. The bed was very firm. No blow dryer. The food selection was limited and I wasn't impressed with the quality. The staff was helpful and friendly. For the price it was just okay. I don't think I will stay there again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Leslie

Stayed 5 nights in Jan 2025

8/10 Good

Marian

Travelled with partner
Liked: Cleanliness, staff & service
The location of the hotel is great! The room was very spacious. I brought a hair dryer as I knew there wouldn’t be one in the room. There is a safe in the room. We would have liked a small refrigerator for water. We chose the all inclusive plan which was well worth it as the breakfast was excellent. We were out during the day so I can’t comment on lunch but dinner was good although a larger variety of choices would be an improvement; as well as a larger choice in beverages at the bar. I had hoped the fitness room would be available but was told it was being repaired. One should also be aware that all the beach accesses require a nominal fee ; the beaches are absolutely breathtaking. Also do rent bicycles as they are very popular in Tulum and biking paths are easily accessible! We also loved the rooftop at the hotel for the meals and view!
Stayed 7 nights in Jan 2025

8/10 Good

Penny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Riccard, Los Angeles

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Valerie

Travelled with family
Liked: Cleanliness
We had all-inclusive, 1 double-queen room, and 1 king suite. -reception didn’t explain not to drink the tap water. No signs are posted near the taps warning this -one key per room—keys are for adults only (not even teens). -meals on site are heavy, overcooked & repetitive -each room had 4 remotes: TV, Roku, A/C , Ceiling Fan. Need some signs or how-to. -Coffee seriously terrible. They ran out of black tea, I asked 2-3 days in a row, made 2 ‘reports’ w/2 different staff at reception & was ignored. This is basic and disappointing. -Dani at the tour desk was informative and friendly. 2 of us booked the Casa Tortuga (4 cenotes in 1 park w/transport & lunch)—price was great for all we got! -jungle and sky were beautiful to see each time we visited the hotel rooftop to eat or hang out. Seriously a highlight that made for a beautiful escape from the hotel’s surroundings. -bathroom fan worked great, toilet and shower SUPER low water flow. -a handful of staff were disconnected or seemed indifferent toward guests, even the owner. Several others were friendly and helpful, and after a week we had a couple favorites. -thankful for smoothly working elevators! -convenience stores a block away, Starbucks and grocery 20 min walk. Busy main road and lots of construction, rubble, litter, standing water. -jungle preserve Jaguar Park across the street, with paid entry can access beaches and ruins/museum (extra fee) -taxi easy to get around, but agree on the price before getting in.

8/10 Good

Valerie

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and modern. The terrace was beautiful, and we liked to unwind there after a day of exploring. The property was in a great location - walkable to the Mayan ruins and beach and had easy access to shuttles to the Hotel zone and central Tulum.
Stayed 3 nights in Jan 2025

10/10 Excellent

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing. More than what expected. Rooftop is well equipped. Even a conference room for me to attend a meeting. Beds are comfortable and the staff is very attentive. Highly recommended!!!
Stayed 3 nights in Jan 2025

6/10 Okay

Sharon

Liked: Cleanliness, property conditions & facilities, room comfort

Buyer beware

The room was large and comfortable and we loved the hammock in the room, but we were very disillusioned with the hotel overall. We paid extra to include a daily breakfast and an excursion. When we arrived, we were told “ Excursion” was the use of bicycles for a day. This, is not by any stretch of the imagination, and excursion. My partner does not know how to ride a bicycle and, due to knee problems, I was unable to. When this was noted, we were offered a $10 discount on transportation to another excursion… Which we would have to pay for. $10 off is not commiserate with the amount that we paid for the excursion in the first place. I do not appreciate places that do not follow through on what they offer and I will not stay here again nor will I recommend this hotel.
Bedroom, king-size bed
Bathroom
Main lobby
Stayed 3 nights in Jan 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

The staff were friendly except for the guy offering tours and such. When we declined his offers he became a little nasty. Nice room, good shower and lovely rooftop resto and pool. It's across the street from the ruins, but off the beaten track which was good. We recommend the hotel!
Stayed 3 nights in Jan 2025

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the experience was good. Customer service was amazing, the food was enjoyable, and the location was perfect if you’re looking to be near the beach without breaking the bank. A few things to note: this is not an adults-only hotel, so be mindful if you’re specifically looking for that type of environment. The all-inclusive service isn’t 24/7 and closes after 10 p.m. The hotel isn’t very close to Tulum city, but there is convenient nearby transportation for getting in and out. Overall, it’s a very good hotel.
Stayed 4 nights in Nov 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

4/10 Poor

Rosa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Tiara

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
My fam/friends and I had a wonderful time at this resort. The staff was amazing and so accommodating. The hotel itself seems to be up and coming so its under repairs , but we still enjoyed our time and look forward to even going back
Stayed 5 nights in Sep 2024

6/10 Okay

Nadege

Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Osama

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here, very clean and the staff were just SO KIND and everyone’s genuine and the food was great!!
Stayed 6 nights in Aug 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is great. The right in front of the Tulum ruins. It isn’t so close to the downtown so you can get quiet time.
Stayed 8 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chill atmosphere

Overall sensational stay in a minimalist hotel. Did the all inclusive option. The mattress was way too firm for my personal tastes, the drinks at the bar didn't pack any punch (even after having quite a few), and the meal options were quite limited (although everything I tried was pretty good). However, the service was kind and attentive. The design was simplistic and eco friendly. The location was perfect, as it was close to everything we needed, but not in the mix. Overall, enjoyed and would stay again in a heartbeat.
Stayed 3 nights in Jul 2024

2/10 Terrible

Trinece

Travelled with partner
Liked: Cleanliness
It Was Terrible, The Bed Was Hard, The Food Wasn’t Good Even The Restaurant Next To The Hotel Wasn’t Great, You Have To Take A Taxi Everywhere, Don’t Get All Inclusive You Won’t Be Happy Or Get Your Money Back!
Stayed 4 nights in Jul 2024

10/10 Excellent

Christian

Travelled with family
La terraza es algo de otro mundo me encanto
Stayed 2 nights in Jul 2024