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Lumina at LOSANTOS Tulum

4.0 star property
4-star apartment near Tulum Mayan Ruins

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Photo gallery for Lumina at LOSANTOS Tulum

Outdoor pool, free cabanas
Premium Apartment
Deluxe Apartment
Fitness facility
Premium Apartment | Living area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
Aldea Zama, Tulum, QROO, 77760
  • Place, Jaguar Park
    ‪9 min walk‬
  • Place, Hunab Lifestyle Center
    ‪14 min walk‬
  • Place, Tulum National Park
    ‪4 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪48 min drive‬

Room options

View all photos for Deluxe Apartment

Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Apartment

  • 152 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Apartment

Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Apartment

  • 152 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Apartment

Deluxe Apartment

Deluxe Apartment

  • 152 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Apartment

Premium Apartment

Premium Apartment

  • 227 sq m
  • 3 bedrooms
  • Sleeps 8
  • 3 King Beds and 2 Twin Beds

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Premium Apartment

Premium Apartment

  • 227 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

View all photos for Exclusive Apartment

Exclusive Apartment

Exclusive Apartment

  • 85 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exclusive Apartment | Living area

Exclusive Apartment

  • 85 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exclusive Apartment

Exclusive Apartment

  • 85 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment

Deluxe Apartment

Deluxe Apartment

  • 152 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Apartment

Deluxe Apartment

Deluxe Apartment

  • 152 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Exclusive Apartment

Exclusive Apartment | Living area

Exclusive Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment

Deluxe Apartment

Deluxe Apartment

  • 153 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds

View all photos for Deluxe Apartment, 1 Bedroom, Balcony

Deluxe Apartment, 1 Bedroom, Balcony

Deluxe Apartment, 1 Bedroom, Balcony

  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Tulum

Zama stay.Your stay at this Zama apartment places you within 3 miles (5 km) of Tulum Mayan Ruins and Tulum Beach. Hunab Lifestyle Center and Jaguar Park are also within 2 miles (3 km).
View more Apartments in TulumOpens in a new window

What's nearby

  • Jaguar Park - 9 min walk - 0.8 km
  • Hunab Lifestyle Center - 14 min walk - 1.3 km
  • Tulum National Park - 4 min drive - 2.1 km
  • SFER IK - 5 min drive - 3.9 km
  • Dos Aguas Park - 7 min drive - 1.8 km

Getting around

  • Tulum Intl. Airport (TQO) - 50 min drive

Restaurants

  • ‪Coco Cafe - ‬3 min walk
  • ‪Jasmine - ‬3 min walk
  • ‪Olio - ‬2 min walk
  • ‪Nimeño Bakery - ‬17 min walk
  • ‪Carl's Jr. - ‬16 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Lumina at LOSANTOS Tulum

4-star apartment near Tulum Mayan Ruins
Lumina at LOSANTOS Tulum offers its guests an outdoor pool, an outdoor tennis court, and a 24-hour fitness center. Lumina at LOSANTOS Tulum also features a garden, concierge services, and dry cleaning/laundry services. Free self parking is available. A complete renovation of Lumina at LOSANTOS Tulum was completed in August 2023.

This 4-star Tulum apartment is smoke free.

  • 12 guestrooms or units
  • 3 levels
  • 2 buildings
  • Cabanas by the pool (free)
  • Dry cleaning
  • Concierge
  • Garden
  • No smoking on site
Lumina at LOSANTOS Tulum offers 12 air-conditioned accommodations with coffee/tea makers and designer toiletries. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Tulum apartment provides complimentary wireless Internet access, with a speed of 50+ Mbps. 50-inch Smart televisions come with digital channels.

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Property amenities

Pool/Spa

  • 24-hour pool access
  • Free pool cabanas
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

Dining

  • Dining table

Bedrooms

  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • 50-inch smart TV with digital channels
  • Books

Outdoor areas

  • Garden
  • Outdoor furniture

Laundry

  • Dry cleaning/laundry service

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Guidebooks
  • Restaurant dining guides

Things to do

  • 24-hour gym
  • Outdoor tennis court

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Outdoor lighting

General

  • 12 units
  • 2 buildings
  • 3 floors
  • Garden
  • Individual decor
  • Individual furnishings
  • Renovated - August 2023

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Long-term renters welcome. For guests' safety, the property includes outdoor lighting in each accommodation.

We should mention

  • Pool access is available 24-hours a day.

Lumina at LOSANTOS Tulum Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 36 out of 48 reviews
Rating 8 - Good. 8 out of 48 reviews
Rating 6 - Okay. 2 out of 48 reviews
Rating 4 - Poor. 1 out of 48 reviews
Rating 2 - Terrible. 1 out of 48 reviews

9.4/10

Cleanliness

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Maria Aurora Auais, Houston

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely gorgeous place. Very clean, spacious, with all the amenities. The rooms are very spacious, ea h with a private bathroom with showers. The room Upstairs has two balconies. One with a dinning area and the other with a jacuzzi, sink, bar table with stools, tanning bed. There’s a washer and dryer onsite too. The pool, gym And club house are a 2 min walk. Just perfect.
Stayed 3 nights in Oct 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in the Santomar building at Lumina Losantos with another family (four adults, four kids ages 11-14) for six nights in a premium apartment (3 bedrooms). Plenty of space for all except that the dining table only seats 6 and the couch seats maybe 4-5 (when we scrunched together). We did appreciate having 3 full bathrooms so the kids weren’t in our space. Our concierge was very responsive via WhatsApp to our requests for additional paper towels, trash bags, etc. We also appreciated having a washer and dryer. The pool is beautiful and the water was the perfect temperature. The rooms are beautifully decorated. The beds are comfortable. It’s located only a few minutes away from a large Super Chedraui that we visited several times during our stay. We would definitely stay here again, especially given the reasonable price for such a beautiful place.
Stayed 6 nights in Jul 2025

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
So many issues. Photography can be deceiving. We stayed in the premium apartment for a week and it was very unpleasant. The apartment was not built well. There are entry points all over that allow mosquitoes in and also birds in the primary bedroom upstairs. The noise is a huge issue. Birds waking you up at 6 am or the construction vehicles and work. The bathrooms had zero ventilation and all 3 stunk of sewer. It was disgusting. Main bedroom bed was hard as a rock. We had to sleep on the sofa the entire week. Kitchen was a mess with non working appliances, broken faucet, when I let concierge know of the non working stove, I was met with an accusation that we misused it causing it to break. We had just checked in. It was insulting and we had to wait around an hour on vacation for them to figure out the issue. Gym was nice but had broken equipment, they do not provide any gym towels or any hand towels in the unit or gym. They also don’t provide sanitizing wipes or towels in the gym. When I questioned this, concierge said it’s my responsibility to have wipes for the gym. Overall, this place is a dump and not worth the money. The staff on-site were nice, concierge was a bit condescending and rude. Stay far away.
Stayed 6 nights in Jun 2025

10/10 Excellent

Harold, Elmira

Liked: Cleanliness, amenities, property conditions & facilities
I would stay at this place again when I go back to Tulum.
Stayed 6 nights in May 2025

8/10 Good

Bibianka Melanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Me and my two Teenager daughters felt very save and at home at Lumina. The spacious Apartment has everything we needed, the kitchen was well equipped (inclusive. blender for Smoothie making) and the beds are comfortable. We loved the option to eat on the large balcony or the rooftop deck with cool off pool! The property and amenities are beautiful, quiet and never crowded. We used the fully equipped new gym Equipment and pool as well as the Pickel Ball courts. We rented bicycles for the week for easy in and out and the grocery close by had everything we needed inclusive fresh fruits and vegetables. Would definierend recommend and stay there again! Oh and many good sonnig places in both, walkable and driveable distance. A Taxi stand is close by which we used to get to Tulum town Center or further away cenotes.
Stayed 7 nights in Mar 2025

10/10 Excellent

Elsie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Literally right behind secrets where the rest of our friends were staying so it's a quick 5 minute walk there. There's a 7 eleven near by as well as easy accessibility to taxi's if needed. There is also dining near by as well that you can walk to. The property is beautiful and in a gated community. There is a pool and gym in very good condition as well. I honestly would stay here again. Felt very safe and at home. The communication from whomever was assisting us could have been a little bit better, but it's not the end of the world. Long story short, we were trying to have our host help us order a pizza since we did not speak Spanish and she wasn't giving us clarity on whether or not she was willing to assist with that. Could have been a cultural barrier. Since she was unclear on if she was willing to help, we ended up going out to take a taxi and get it ourselves. When we left she finally got back to say she would call, but should have been clear about that before we left as I was essentially going back and forth with her for almost 45 minutes on if she could call when she was done wrapping up whatever she was doing and she didn't confirm that for me. But honestly, it really wasn't a big deal and everything else was seamless.
Stayed 5 nights in Feb 2025

10/10 Excellent

MARIA PATRICIA, San Mateo

Travelled with group
Liked: Cleanliness, property conditions & facilities
Awesome place
Stayed 4 nights in Jan 2025

8/10 Good

Samuel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Apartment was wonderful and spacious. It's in a perfect position to access both the beach (if have access to bikes) or the town if you enjoy a 30 minute walk. It's on the edge of Aldea Zama, so perfectly situated in an up and coming area with just a touch of jungle vibe. It's just far enough to feel like you have a slice of isolation whilst still having the conveniences of a nearby 7/11 or various restaurant/cafes. Plus can easily self cater here. The communication and final section of the walking route leave a little to be desired. For communication, access to phone internet is a must for check in as there is no representative to meet you (self-check in) and the particular location is a little confusing if you arrive to Tulum before you receive the instructions (we received ours 2 hours before check in, 2pm vs 4pm check in). Also, we had a slight issue with smells from the drains. Overall, a great location and apartment with access to a lovely looking pool and gym.
Stayed 3 nights in Dec 2024

10/10 Excellent

Dan

Liked: Cleanliness, room comfort

Super stay in Tulum

Room was great. Very spacious apartment in a perfect location. Bed was very big and super comfortable. Washing machine in the apartment was also very handy.
Stayed 7 nights in Nov 2024

10/10 Excellent

Lada

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Just wow! The apartment was spacious, comfortable, very modern and beautifully decorated. Top notch design! Importantly, it was also quiet, clean and bug free! The view of the jungle from the top bedroom and terrace was amazing! The property is surrounded by the forest, so you wake up to wonderful bird calls. I loved the trail through the woods to the swimming pool, which was so relaxing surrounded by lush greenery. The architecture of the pool is lovely, clean water, and it was never crowded. The concierge was very responsive and we had every comfort we needed. A wonderful vacation!!!
Stayed 6 nights in Jul 2024

10/10 Excellent

Analyn, Irvine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place. Clean. Amenities are on point complete with knives, scissors, etc. Just be warned that it gets really hot during the day that the top bedroom also gets too hot. The ceiling is so high and I do not think there’s a barrier between the inside and the outside because you can literally hear everything from outside. There are also no black out curtains in the bedrooms.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful apartment and pool. Very nice design and layout. There were a couple issues that were quickly taken care of by the staff. We really enjoyed our stay. There were several great restaurants close by.
Stayed 8 nights in Jun 2024

10/10 Excellent

Rogelio, Surprise

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed with my wife and 2 kids (9yrs and 1yr olds) was located central as you could go to any of the beaches driving everything including cenotes was about 20min drive. Located in town in a secure neighborhood helped when we needed to buy grocery’s (5mins away) will definitely stay here again! Would recommend getting a rental (FYI dont buy the rental company coverage if you have chase sapphire it covers you and Id asume any major credit card that has travel rewards would as well)
Stayed 3 nights in May 2024

8/10 Good

Elizabeth

Liked: Amenities, property conditions & facilities
The room,the chairs were very dusty. The master bath room toilet was very smelly and no air refresher. Aside from that it is a good place and we enjoyed our selves.
Stayed 5 nights in May 2024

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Apr 2024

10/10 Excellent

danyel

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This condo was fabulous! It was near everything we wanted to do and see. We felt safe in the quiet and gated community. The layout was perfect and just overall beautifully decorated.
Stayed 3 nights in Apr 2024

8/10 Good

GERALDINE

Travelled with family
Liked: Property conditions & facilities
The rooms are big, clean and very spacious. I would stay here again.
Stayed 3 nights in Apr 2024

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment and pool area are really great! Exactly like the photos online. Great value for money and perfect for a family stay. The pool was never really busy and often we had it to ourselves. The site is quite new and still being built so you can expect building noise particularly when at the pool. This is difficult to avoid in Tulum as there are new developments everywhere it seems.
Stayed 7 nights in Apr 2024

6/10 Okay

Inna

Stayed 5 nights in Mar 2024

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is beautiful, the area is amazing. Plenty of room in the apartment, 2 rooms, one with a king bed the other with 2 single beds. If you have a car there are 2 spots for 6 apts, so, you may leave your car at 30 meters away from the property, no big deal, inside of the gated comunity. Feels very safe in Zama, it is a growing community that will have everything.
Stayed 2 nights in Mar 2024

10/10 Excellent

Grant, Seattle

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Angel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Adam

Stayed 4 nights in Jan 2024

10/10 Excellent

Allison

Liked: Cleanliness, property conditions & facilities
Beautiful spot and in pristine condition
Stayed 5 nights in Jan 2024

10/10 Excellent

Miguel Arturo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful condo, nice and clean. The washer/dryer was a plus! The other buildings are still under construction, however, it did not interfere with our stay. Definitely recommend.
Stayed 2 nights in Dec 2023