Skip to main content
Beginning of main content

Enter dates to see availability

Hotel Description

4-star spa hotel near Playa Paraiso

Close to the boardwalk/promenade

You'll find Dos Aguas Park and Hospital de Tulum within a 15-minute walk of this Tulum hotel. Tulum National Park and Temple of Doom are also within 3 miles (5 km).

Renovated in 2022

A full-service spa, 3 outdoor pools, and 2 spa tubs are featured at this traditional hotel. Enjoy a meal from the restaurant and perks like free WiFi. Enjoy the gym and unwind at the bar/lounge and poolside bar.

Signature Studio With Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $151* Per night/room 30 Mar. - 31 Mar.

Deluxe Penthouse Studio Rooftop Pool

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Studio With Large Balcony

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Deluxe Penthouse Apartment With Rooftop Pool

Bed Count 2 King Beds Maximum Occupancy 6 Max

Deluxe Studio With Private Plunge Pool

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Large Penthouse Apartment Rooftop Pool

Bed Count 1 King Bed Maximum Occupancy 6 Max

The Waves Tulum ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Waves Tulum

Family (1)
5 out of 5
Excellent Costumer Service

Posted by on 18 Jun. 2022

Was this review helpful to you?
Comment from Hotel Management

19 Jun. 2022 by The Waves Tulum

Muchas gracias por tu evaluación Cristina. Todo el equipo de The Waves Tulum esta contento de escuchar que nuestro servicio supero sus expectativas. Esperamos verlos pronto

Property Features

The Waves Tulum offers its guests a full-service spa, 3 outdoor swimming pools, and 2 spa tubs along with a sauna and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A children's pool, spa services, and tour/ticket assistance are also featured at The Waves Tulum. A complete renovation of The Waves Tulum was completed in October 2022. Smoking is allowed in designated areas at this 4-star Tulum hotel.

  • 98 guestrooms or units
  • Built in 2021
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
  • Swim-up bar

Family Friendly Amenities

  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Room Amenities

The Waves Tulum offers 98 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies or patios. Beds feature down comforters. 42-inch Smart televisions come with digital channels. Bathrooms include showers. This Tulum hotel provides complimentary wireless Internet access. Business-friendly amenities include printers and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in October 2022.

  • Private balcony or patio
  • In-room dining (limited hours)
  • Smart television
  • Digital channels
  • Stove
  • Kitchenware
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Printer

Food & Drink

For a fee, guests can enjoy full breakfast daily from 8:00 AM to 11:00 AM.

The Waves Tulum has a restaurant on site.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 3
  • Outdoor treatment areas
  • Couples treatment rooms
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Reflexology
  • Sports massage
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Food and water bowls are available

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. This property uses a grey water recycling system.

  • No cribs (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Pets allowed (no fees)
  • Staffed front desk
  • Grey water recycling system
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Humane animal treatment

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 17 for adults and USD 7 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • THE WAVES TULUM Hotel
  • THE WAVES TULUM Tulum
  • THE WAVES TULUM Hotel Tulum

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
url importing http://www.travelocity.ca/Tulum-Hotels-The-Waves-Tulum.h67483819-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Tulum-Hotels-The-Waves-Tulum.h67483819-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.ca/Tulum-Hotels-The-Waves-Tulum.h67483819-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.