10/10 Excellent
Sarah-Michèle
Jan 13, 2026
Liked: Cleanliness, amenities
I really like our stay at Trece Lunas. Claudia was our concierge, very responsive, friendly and helpful. We had an issue with a toilet and within the same day the toilet was fixed. Trece Lunas is a small place with I believe 6 units, it is very calm and quiet. I’ve barely seen other clients during my stay, the pool was rarely occupied. The staff is very friendly, our cleaning lady was cleaning the room thoroughly and making the bed every day, she was also always changing out our bath and beach towels every other day. The only downside is that it’s not very nicely placed in Tulum, it is deep in La Veleta so the roads aren’t finished and taxis charge extra fees because of it. Also, there’s little to no service around Trece Lunas so if you pay the taxi with card, pay in advance during the ride. At the end of our 10 days stay we decided to rent a car. I recommend you either rent a car, a scooter or an ATV to be able to explore easily. Otherwise, it’s located at a ~15 min walks from Calle 7 where there’s a lot of restaurants, cafés, etc. There’s also no microwave and the bed was a little firm for my liking, but I still slept very good.
Sarah-Michèle
Stayed 10 nights in Jan 2026
