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Hotel Description

3.5-star aparthotel near Cenote Calavera

In Tulum

Within 3 miles (5 km) of this Tulum aparthotel, you'll find Cenote Calavera and Gran Cenote. Tulum Mayan Ruins and Playa Ruinas are also within 6 miles (10 km).

Outdoor pool, terrace

An outdoor pool, free self parking, and laundry facilities are featured at this aparthotel. WiFi in public areas is free. A terrace, a garden, and luggage storage are also on offer.

Free WiFi, kitchens

The 12 individually decorated apartments offer free WiFi and espresso makers. Well-equipped kitchens with refrigerators and stovetops are included, in addition to Smart TVs with digital channels and dining areas. Housekeeping is available on request.

Classic Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $103* Per night/room 29 Mar. - 30 Mar.

Superior Apartment, 2 Bedrooms, Pool View

Bed Count 2 King Beds Maximum Occupancy 4 Max

Family Apartment, 2 Bedrooms, Balcony, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Penthouse, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 3 Max

Property Features

As a guest of Valhalla Residence by Biwa, you'll find an outdoor pool, a terrace, and tour/ticket assistance. Public spaces have free WiFi. A shuttle from the airport to the hotel (available 24 hours) and a beach shuttle are available for a fee. Valhalla Residence by Biwa also features barbecue grills, a garden, and laundry facilities. Free self parking is available. This 3.5-star Tulum aparthotel is smoke free.

  • 12 guestrooms or units
  • Towels for the beach
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport pick-up and beach shuttle
  • Parking: Free self parking

Room Amenities

Valhalla Residence by Biwa offers 12 air-conditioned accommodations with espresso makers and safes. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). 40-inch Smart televisions come with digital channels. In-room massages and irons/ironing boards can be requested. Housekeeping is provided on request.

  • In-room kitchen
  • Dining room
  • Sitting area
  • Smart television
  • Digital channels
  • Refrigerator (full size)
  • Stove
  • Espresso maker
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (free)
  • Housekeeping (on request)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Iron and ironing board available
  • Air conditioning
  • Unique furnishings
  • Unique decor

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 9:00 AM - 9:00 PM. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Valhalla Residence by Biwa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 9:00 AM - 9:00 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Valhalla Residence by Biwa

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • Service animals not allowed
  • Front desk opens daily at 9:00 AM
  • Front desk closes daily at 9:00 PM
  • Debit cards
  • Events/parties not allowed
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Onsite COVID-19 testing (PCR) is available
  • Onsite COVID-19 testing (Antigen) is available
  • Reservations are required for onsite COVID-19 testing
  • Minimum age for COVID-19 test requirement: 18
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2400 per vehicle (maximum occupancy 8)
  • Airport shuttle fee per child: MXN 0 (from 1 to 18 years old)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Valhalla By Biwa Tulum
  • Valhalla Residence by Biwa Tulum
  • Valhalla Residence by Biwa Aparthotel
  • Valhalla Residence by Biwa Aparthotel Tulum

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.