2/10 â Terrible
Jennifer
Voyage en famille
2 janv. 2026
We were assigned a different style of room than booked. We booked a two bedroom one king and a queen. But got a two bed one king and two twins. The king bed was hard and you could fill the springs. The bathtub in the master was dirty and had visible soap scum. The jacuzzi tub that was advertised as one of the features had no jets. The water for that tub would start out coming out hot the go straight to cold you could only get about 1 1/2 inches of hot water for the large tub. The stove, no matter what you cooked would set off the fire alarm just opening the oven door after being turned on would set it off. Went to request to have the bathtub cleaned after bringing all my stuff into the room and was told it could not be done until the next day. Staff came to fix the hot water heater, but did not fix it because it is the temperature valve in the tub not the hot water heater that needed to be fixed but did not speak English. Towels were rough and small. Try to speak to management but never received a return phone call from them. Moral of my stay is I would not recommend this place to anyone. Automated text messages after 9 oâclock stating you could not have visitors after 10 PM. Again would not recommend this resort. Indoor pool was also cloudy. The chemicals were obviously not right in the heated pool.




Jennifer
Séjour de 7 nuits en décembre 2025























