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"My room was clean and comfortable. The lobby was inviting and nice. A back door was broken and accessible to anyone. I asked to have my room changed a ... " More

By a verified traveller on Tue 07 Mar 2023

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Hotel Description

Hotel perfectly located for exploring Medina

City center stay

You'll find Summa Health Medina Medical Center and Medina Hospital within 3 miles (5 km) of this hotel. Also, Rocky River is within 3 miles (5 km) and Medina Toy & Train Museum is within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Room, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Quality Inn & Suites Medina - Akron West ratings based on 10 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Quality Inn & Suites Medina - Akron West

Everyone (6) Family (2)
2 out of 5
As soon as we walked into the hotel there was a pungent smell of marijuana that permeated even the room we stayed in. Having small children with us this was very disappointing. The next morning the smell was gone and we were hopeful that it would not return, but as soon as the evening came around the whole building, again, smelled of marijuana. The pool was also not very clean and we did not let our kids swim, which was very disappointing for them because one of the reasons we chose this hotel was because it had a pool. Overall, this was not a pleasant stay for me and my family.

Posted by on 26 Jul. 2023

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4 out of 5
My room was clean and comfortable. The lobby was inviting and nice. A back door was broken and accessible to anyone. I asked to have my room changed and was easily accommodated. The outside was dingy and rundown. If the outside of the place could be improved, I think they would get more business. I almost turned around when I first saw the place, but my room was very good.

Posted by on 7 Mar. 2023

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5 out of 5
Very polite staff member attended to me.

Posted by , from JACKSON on 21 Feb. 2022

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5 out of 5

Posted by on 31 Oct. 2021

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2 out of 5
Other than the staff being super nice and friendly, would not stay here again.

Posted by on 13 Mar. 2021

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Comment from Hotel Management

13 Mar. 2021 by .

Thank you for taking the time to respond to the online survey and tell us about your stay. We appreciate your feedback and your business. We do hope you will give us another chance to exceed your expectations. We look forward to having you and your family as our guests again in the future. Kind Regards, Guest Services Manager Quality Inn & Suites Medina Akron - West

4 out of 5
Overall, I was pleased. The pool was closed. I enjoyed the exercise room. The room was a little noisy since I was near the exit and the outside door was banging as people came and went.

Posted by on 4 Aug. 2019

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Comment from Hotel Management

4 Aug. 2019 by .

Thank you for taking the time to respond to the online survey and tell us about your stay. We appreciate your feedback and your business. We do hope you will give us another chance to exceed your expectations. We look forward to having you and your family as our guests again in the future. Kind Regards, Guest Services Manager Quality Inn & Suites Medina Akron - West

3 out of 5
Our room had a security light directly outside our window and the curtain is designed not to close. Way too bright when trying to sleep. Room 216

Posted by on 2 Jun. 2019

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Comment from Hotel Management

2 Jun. 2019 by .

Thank you for taking the time to tell us about your recent stay. We apologize for failing to exceed your expectations while you were here. We are working very hard to correct the issues you experienced during your stay. We do hope that you will give us another opportunity to surpass your expectations. We appreciate your business and look forward to having you and your family stay with us again. Kind Regards, Guest Services Manager Quality Inn & Suites Medina Akron - West

4 out of 5
Good for the money for an overnight stay. I was surprised my room also had a mini fridge and microwave. Quiet with friendly and helpful staff. Old hotel but clean and close to nearby restaurants and fast food. Great location near intersection of I-71 and I-271.

Posted by , from Kansas City Mo metro area on 23 May 2018

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Comment from Hotel Management

24 May 2018 by ANGIE

Thank you for taking the time to respond to the online survey and tell us about your stay. We appreciate your feedback and your business. We are pleased to hear you enjoyed your stay. We all do work very hard to make every stay, for every guest the most comfortable possible. It was our great pleasure to have you and your family as our guests during your stay. We look forward to having you and your family as our guests again in the future. Kind Regards, ~Angie B Front Office Manager Quality Inn & Suites Medina Akron - West

5 out of 5

nice hotel, very quiet and pet friendly

This is a really nice hotel, the staff was wonderful and made sure we had a good stay. Hotel is very clean, we had a large room with a comfortable bed, microwave and mini fridge included. Hot breakfast, ready at 6 am. Pet friendly with reasonable pet fee and nice grassy area to walk them. This hotel was busy but very quiet. Had a gym and pool but I did not use them. The price was great and I would defiantly stay here again.

Posted by , from Wisconsin on 22 Nov. 2016

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Comment from Hotel Management

26 Nov. 2016 by .

Thank you for taking the time to respond to the online survey and tell us about your stay. We appreciate your feedback and your business. We are pleased to hear you enjoyed your stay. We do our very best to make every stay, for every guest the most comfortable possible. We look forward to having you and your family as our guests again in the future. Kind Regards, ~Angie B Front Office Manager

2 out of 5

very disappointed

Pros: Free breakfast
I was surprised and disappointed. I had expectations as I would for every/any hotel. clean, customer ready. checking in was great. no problems. going to our rooms, smelled so bad the moment we walked thru the door. immediately we called down to have fabreeze or something to spray in the room. we left to a graduation party,came back, opened the room and it had not been sprayed but the 2nd room smelled better. Went outside to smoke, met up with clerk and we asked again. she said it had been done and must have been tired because she would not believe us. In the end, we borrowed it and did it ourselves, closed up the room, used the pool, until the adult drinkers start coming in. the clerk asked the guy to throw away the glass bottle but did nothing to stop the actual drinking of canned beer. Drinking and pools do not make a good mix under any circumstance.

Posted by , from toledo, ohio on 26 Jul. 2012

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About the Quality Inn & Suites Medina - Akron West

Location 2850 Medina Road, Medina, OH 44256

Property Features

Quality Inn & Suites Medina - Akron West offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 667 square feet (62 square meters) and includes conference space. The business-friendly Quality Inn & Suites Medina - Akron West also features a garden, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. Smoking is allowed in designated areas at this Medina hotel.

  • 1 building
  • 77 guestrooms or units
  • 2 levels
  • 667 sq ft of conference space
  • 62 sq m of conference space
  • Built in 1995
  • To-go breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Self-service laundry
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Quality Inn & Suites Medina - Akron West offers 77 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. LED televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. This Medina hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • HD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free on-the-go breakfast daily from 7:00 AM to 11:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 11:30 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Sunday: 7:00 AM - midnight
Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Sunday: 7:00 AM - midnight
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 20 per pet, per day
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Grey water recycling system
  • Security system
  • Children stay free 17
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Annual carbon offsets
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Inn Medina
  • Quality Medina
  • Quality Inn Medina Akron West
  • Quality Inn Akron West
  • Quality Medina Akron West
  • Quality Akron West
  • Quality Hotel Medina
  • Quality Inn & Suites Medina - Akron West Ohio
  • Quality Inn & Suites Medina - Akron West Hotel
  • Quality Inn & Suites Medina - Akron West Medina
  • Quality Inn & Suites Medina - Akron West Hotel Medina

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.