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4.1 out of 5

"We only stayed one night and got in late. The room was very clean and large. Lots of space for 3 people. I had space yo do some stretches on the floo ... " More

By a verified traveller on Sun 23 Feb 2020

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Hotel Description

Hotel near McKinley Mall in Lackawanna

In suburbs

Within 6 miles (10 km) of this hotel, you'll find McKinley Mall and Sahlen Field. KeyBank Center and New Era Field are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free Internet, cable TV

Featuring conveniences like refrigerators and microwaves, the 59 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility Accessible)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

La Quinta Inn & Suites by Wyndham Lackawanna ratings based on 19 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for La Quinta Inn & Suites by Wyndham Lackawanna

Everyone (7) Business (1) Couples (2) Family (7)
5 out of 5
We only stayed one night and got in late. The room was very clean and large. Lots of space for 3 people. I had space yo do some stretches on the floor. The beds were very comfortable. Shower was clean and had very good pressure. It is a shower stall- no tub- which is good for me. i think the exhaust fan in the bathroom was the strongest I've ever seen, but not loud. This was our first time at a La Quinta. Will definitely look for these in the future

Posted by on 23 Feb. 2020

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Comment from Hotel Management

19 Apr. 2020 by Management

Thank you for your favorable comments. It is very much appreciated.

2 out of 5
I was very disappointed. The overall condition was not very clean. Elevator sounded horrible and is dirty. In our room the shower head did not eork, was supposed to be adjustable. Our bed sounded like something was broke underneath, loudly thumped just sitting on it. 1 sample of shampoo, conditioner and soap, enough for my husband to use, leaving nothing for me. Breakfast food was not very warm and we were down there by 730am. The pool was cold and not cleabed at 830am either, with no clean towels stored there. We have paid less for better rooms. Was not worth the $102 we paid. Would not recommend this hotel.

Posted by , from Willseyville, NY on 31 Dec. 2019

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5 out of 5
The staff was very friendly and helpful. The room was clean and updated. The bed was very comfortable. The heater warmed the room quickly.

Posted by on 12 Dec. 2019

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Comment from Hotel Management

14 Dec. 2019 by Denise

Becky thank you for taking the time to give us your valued feedback and choosing to stay with us during your travels. Have a wonderful safe holiday.

3 out of 5
The pillows were not good, the breakfast was not well tended to. Out of everything hot.

Posted by on 27 Oct. 2019

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Comment from Hotel Management

29 Oct. 2019 by Denise

Thank you for your feedback and for letting us of the issues you experienced while you stayed with us, we're working hard to fix these issues!

5 out of 5
Newly remodeled. The rooms were huge. The room was clean and the bathroom was huge. The shower was so big

Posted by on 22 Sep. 2019

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Comment from Hotel Management

24 Sep. 2019 by Denise

Thank you for taking the time to give us your positive valued feedback and for choosing to stay with us during your travels.

5 out of 5
The staff was courteous, polite, and very helpful; the room and the property were clean and orderly. I would recommend this hotel highly.

Posted by on 15 Aug. 2019

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Comment from Hotel Management

15 Aug. 2019 by Denise

Thank you for your positive feedback it is very appreciated!

5 out of 5
The hotel staff was very friendly and helpful. The room was comfortable and clean and the price was affordable. Very pleased.

Posted by on 1 Aug. 2019

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Comment from Hotel Management

2 Aug. 2019 by Denise

On behalf of the staff and myself I would like to thank you for your valued feedback. We're very pleased to hear you enjoyed your stay with us, again thank you!

4 out of 5
The morning cleaning staff spoke Spanish so loudly and took over the breakfast area and then stood by reception desk talking the whole time while guests were eating.

Posted by on 1 Aug. 2019

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Comment from Hotel Management

2 Aug. 2019 by Denise

I would like to thank you for your feedback and I also would like to apologize for the issues you experienced. We'll work hard on fixing these issues. Thank for for letting us know, our guest opinions highly valued. I do hope you choose to stay with us again in the future!

4 out of 5
Nice clean property and not far from buffalo downtown and Niagra falls.

Posted by on 24 Jun. 2019

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Comment from Hotel Management

24 Jun. 2019 by Denise

Thank you for staying with us and for taking the time to give us your positive feedback.

5 out of 5
The room was clean and had two comfortable beds. The bathroom was clean and roomy.

Posted by on 25 Mar. 2019

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Comment from Hotel Management

28 Mar. 2019 by Denise

Thank you for taking the time to give us positive feedback, we hope to see you again soon!

About the La Quinta Inn & Suites by Wyndham Lackawanna

Location 2500 Hamburg Turnpike, Lackawanna, NY 14218

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

La Quinta Inn & Suites by Wyndham Lackawanna offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. The business-friendly La Quinta Inn & Suites by Wyndham Lackawanna also features concierge services, complimentary newspapers in the lobby, and a fireplace in the lobby. Self parking is free. This Lackawanna hotel is smoke free.

  • 1 building
  • 59 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • 1 conference room
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Buffalo Niagara Intl. Airport (BUF) (25.5 km / 15.8 mi)
  • Train station: Buffalo-Exchange Street Station (8.4 km / 5.2 mi)
  • Parking: Free self parking

Room Amenities

La Quinta Inn & Suites by Wyndham Lackawanna offers 59 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This Lackawanna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 10.00 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of Count on Us (Wyndham) guidelines.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines and the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quinta Inn Lackawanna Buffalo
  • Quinta Wyndham Lackawanna Hotel
  • Quinta Wyndham Lackawanna
  • Hotel La Quinta by Wyndham Lackawanna Lackawanna
  • Lackawanna La Quinta by Wyndham Lackawanna Hotel
  • Hotel La Quinta by Wyndham Lackawanna
  • La Quinta by Wyndham Lackawanna Lackawanna
  • Best Western Plus the Inn of Lackawanna
  • Quinta Wyndham Hotel
  • Quinta Wyndham
  • La Quinta Inn Suites Lackawanna Buffalo
  • Best Plus The Of Lackawanna
  • La Quinta Inn Suites Lackawanna Buffalo
  • La Quinta Inn & Suites by Wyndham Lackawanna Hotel
  • La Quinta Inn & Suites by Wyndham Lackawanna Lackawanna
  • La Quinta Inn & Suites by Wyndham Lackawanna Hotel Lackawanna
  • La Quinta by Wyndham Lackawanna
  • Best Western Plus the Inn of Lackawanna
  • La Quinta Inn & Suites by Wyndham Lackawanna Hotel
  • La Quinta Inn & Suites by Wyndham Lackawanna Lackawanna
  • La Quinta Inn & Suites by Wyndham Lackawanna Hotel Lackawanna

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.