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citizenM Chicago Downtown

4.0 star property
4-star hotel near Michigan Avenue

Choose dates to view prices

Photo gallery for citizenM Chicago Downtown

Terrace/patio
Interior
Exterior
Room, 1 King Bed, City View | View from room
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Free WiFi
  • 24/7 front desk

Explore the area

Map
80 East Wacker Place, Chicago, IL, 60601
  • Michigan Avenue
    ‪1 min walk‬
  • Chicago Riverwalk
    ‪2 min walk‬
  • Millennium Park
    ‪5 min walk‬
  • Chicago, IL (MDW-Midway Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Chicago

Central Chicago getaway .A stay at this Downtown Chicago hotel places you steps from Chicago Riverwalk and a 5-minute walk from Michigan Avenue. Millennium Park and Chicago Theatre are also within half a mile (1 km).

What's nearby

  • Michigan Avenue - 1 min walk - 0.0 km
  • Chicago Riverwalk - 2 min walk - 0.2 km
  • Millennium Park - 5 min walk - 0.4 km
  • Chicago Theatre - 5 min walk - 0.4 km
  • Grant Park - 11 min walk - 1.0 km

Getting around

  • Millennium Station - 4 min walk
  • State Station - 4 min walk
  • Chicago Midway Airport (MDW) - 32 min drive

Restaurants

  • ‪LH Rooftop - ‬3 min walk
  • ‪The Royal Sonesta Chicago Downtown - ‬2 min walk
  • ‪Nutella Cafe - ‬2 min walk
  • ‪Base Bar - ‬1 min walk
  • ‪Chipotle Mexican Grill - ‬1 min walk

About this property

citizenM Chicago Downtown

4-star hotel near Michigan Avenue
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A 24-hour business center, 3 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. The business-friendly citizenM Chicago Downtown also features a fitness center, coffee/tea in a common area, and express check-in.

This 4-star Chicago hotel is smoke free.

  • 1 building
  • 280 guestrooms or units
  • 10 levels
  • Built in 2022
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM Chicago Downtown offers 280 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided on request.

Languages

English

Similar properties

View from property

River Hotel

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 4,252 reviews
The price is CA $194
CA $228 total
includes taxes & fees
Jun 15 - Jun 16
River Hotel

Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (60 inch wide door)
  • Hand-held showerhead
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch flat-screen TV with cable channels
  • iPad
  • iPod dock

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Citizenm Chicago Chicago
CitizenM Chicago Downtown Hotel
CitizenM Chicago Downtown Chicago
CitizenM Chicago Downtown Hotel Chicago

citizenM Chicago Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2394 out of 3172 reviews
Rating 8 - Good. 505 out of 3172 reviews
Rating 6 - Okay. 140 out of 3172 reviews
Rating 4 - Poor. 64 out of 3172 reviews
Rating 2 - Terrible. 69 out of 3172 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jamilah

Stayed 2 nights in Mar 2025

10/10 Excellent

Alina

Stayed 1 night in Mar 2025

2/10 Terrible

Samantha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

We got here and it was more of a hostel experience rather than hotel which is expressed on the site. Once we got into our room our towels were dirty and full of makeup. We opened our curtains to watch the river, left to go to dinner and our curtains were moved. Both front and curtain, have 15 min of talking to front desk about this and being gas lit. Would not recommend.
Stayed 1 night in Mar 2025

6/10 Okay

Jack

Stayed 3 nights in Mar 2025

10/10 Excellent

Tanya

Stayed 3 nights in Mar 2025

10/10 Excellent

Alexandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Always love Citizen M, the gym in this one is especially nice. Proximity to so many things made this my new favorite in Chicago.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service
The hotel vibe
Stayed 2 nights in Mar 2025

10/10 Excellent

George

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and convenient.
Stayed 3 nights in Mar 2025

8/10 Good

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Toilets didn't work very well. Bad design.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unexpected Surprise

First time at this location. Everything is very typical, thoughtful Citizen M. The modernization, the great furniture, the good breakfast, etc. BUT the swan song of this hotel is the gym. Best hotel gym I've been to in a long time, and it was an unexpected surprise.
Stayed 4 nights in Mar 2025

10/10 Excellent

addison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was amazing. best hotel i’ve stayed in
Stayed 4 nights in Mar 2025

10/10 Excellent

Jamaris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the early check in especially after a red eye and 20 degree weather. Total life saver! Great, clean, and comfortable room. Didn’t want to leave it most of the time! So cozy!
Stayed 3 nights in Feb 2025

10/10 Excellent

Tenaya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Comfortable room (and bed) Love the lighting options in the room Great stay !
Stayed 1 night in Mar 2025

10/10 Excellent

Tasha, Detroit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the atmosphere and decor. The breakfast was lovely and the staff matched perfectly. The room was small but comfy. I appreciated being in 10-15 min walking distance from attractions and shopping 🛍️. Great experience!
Stayed 3 nights in Mar 2025

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great stay at a great price. However, rooms were small and wifi was spotty.
Stayed 3 nights in Mar 2025

10/10 Excellent

Daniela

Stayed 3 nights in Mar 2025

10/10 Excellent

Elisa

Stayed 2 nights in Mar 2025

10/10 Excellent

josue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Juarez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

laurel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Preeti

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Great price
Stayed 2 nights in Mar 2025

10/10 Excellent

Alexandra

Everything was great
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Needed two hours after official check out and ended up paying half the price of the room on top for that. Rather steep I think
Stayed 1 night in Mar 2025

10/10 Excellent

Reema, chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Always enjoy my stay in CitizenM. From easiness of checking in and out, friendly staff to cozy rooms.
Stayed 1 night in Mar 2025