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4.0 out of 5

"Validated parking so we didn’t have to pay. Very friendly staff. " More

By a verified traveller on Sun 05 Jul 2020

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Hotel Description

3.5-star hotel near John Hancock Center

City center stay

A stay at this Near North Side hotel places you steps from John Hancock Center and a 5-minute walk from Water Tower Place. Ann and Robert H. Lurie Children's Hospital and Museum of Contemporary Art are also within half a mile (1 km).

Renovated in 2016

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 14 conference rooms, business center, and valet parking. There's a fitness center on site, and concierge services and free newspapers are also offered.

Sofa beds, WiFi

Featuring conveniences like sofa beds and sitting areas, the 345 guestrooms also offer WiFi and flat-screen TVs with cable channels. Other amenities include wired Internet, refrigerators, and microwaves.

Suite, 2 Double Beds, Non Smoking, City View

Bed Count 2 Full Beds Maximum Occupancy 5 Max
C$183* Per night/room 13 Aug. - 14 Aug.

Suite, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Lake View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Non Smoking, Lake View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Non Smoking (Alcove)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hilton Chicago/Magnificent Mile Suites ratings based on 19 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Chicago/Magnificent Mile Suites

Everyone (11) Couples (3) Family (3)
4 out of 5
location was quite handy to downtown - easily walkable if you are able to walk

Posted by on 9 Jun. 2019

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5 out of 5

Posted by on 6 Jul. 2020

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5 out of 5
Validated parking so we didn’t have to pay. Very friendly staff.

Posted by on 5 Jul. 2020

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5 out of 5

Posted by on 21 Feb. 2020

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4 out of 5
Very pleasant staff, and they gave great directions to wherever you needed to go. A potentially significant issue that guests should be aware of: This hotel puts a hold on your credit card for $100 each day you stay. That can quickly become a problem for anyone who doesn’t have a low balance or plans to use their credit card. I personally don’t like having that much of my credit card put on hold, so I will be asking other hotels going forward if they have a similar policy. It could make the difference in who I choose to stay with.

Posted by on 14 Jan. 2020

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3 out of 5
The housekeeping service was good but the room seem to have an old facility smel. I had to buy my own room freshener.

Posted by on 28 Aug. 2019

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4 out of 5

Posted by on 29 Jul. 2019

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4 out of 5
Great location and the eateries in the hotel were good. The electric outlet and usb connections did not work in the bedroom.

Posted by on 16 Jul. 2019

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3 out of 5
Services and appreance was excellent! I didnt like that the pillows are not fluffy enough they are too flat. The cable was out so we could not watch tv the last day. The pool we could not enjoy there is too much chemicals. The air unit had a raddle when it was running but they fixed while we was there.

Posted by on 15 Jul. 2019

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4 out of 5
Expensive and showing wear. Parking was Outrageous, just like all of Chicago.

Posted by on 14 Jul. 2019

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About the Hilton Chicago/Magnificent Mile Suites

Location 198 E Delaware Pl, Chicago, IL 60611

Property Features

Hilton Chicago/Magnificent Mile Suites offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. You'll find a business center on site. Event space at this hotel measures 10000 square feet (929 square meters). Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Hilton Chicago/Magnificent Mile Suites. Parking is available for a fee. A complete renovation of Hilton Chicago/Magnificent Mile Suites was completed in May 2016. Smoking is allowed in designated areas at this 3.5-star Chicago hotel.

  • 1 building
  • 345 guestrooms or units
  • 30 levels
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 1990
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Grocery/convenience store
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: O'Hare Intl. Airport (ORD) (29.8 km / 18.5 mi)
  • Train station: Millennium Station (2.1 km / 1.3 mi)
  • Metro station: Chicago Station (Red Line) (0.8 km / 0.5 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Chicago/Magnificent Mile Suites offers 345 accommodations with video-game consoles and safes. Accommodations offer separate sitting areas and include sofa beds. 42-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. This Chicago hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Sitting area
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy full breakfast for a fee.

Hilton Chicago/Magnificent Mile Suites has a restaurant on site.

A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

It is property policy that all guests must wear a face mask within public areas of the property.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per stay, plus a deposit of USD 75 per stay
  • Weight limit: 75 lbs
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 17.00 and USD 23.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 12.95 per night (rates may vary)
  • Self parking fee: USD 55 per day (in/out privileges)
  • Valet parking fee: USD 75 per day (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.